0% sales valuation accuracy
0% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
Jul 17,2013
Jul 17,2013
9
people found
this helpful
this helpful
They did manage to sell my property to a cash purchaser, but offered no guidance or support in buying, even when all they had to do was tell other agents what a good purchaser I was, in one case an agent next door to their offices. Eventually I lost my purchaser, and said that it was the purchasers loss as my flat was going cheap, followed by the comment I should add 10-20% to the asking price....
What agent could do to change your mind?
I expected them to show an interest in setting up a chain with me at the bottom. I expected them to offer my flat to someone on their waiting list, to move forward slowly They relied only in the Internet portals then had 6 people in in one day..one offering, but apparently no one else. The presentation of the offer lacked gravitas, in part because the staff are too young.. I needed to find some where to move to..the cash purchaser was good, but in a hurry, and in today's market a first time buyer wold have been a better bet given the difficulty in finding somewhere to go to wrong buyer, poorly managed, by young staff who are in it for a quick kill with no idea of service..Attached Filesnbsp;
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Latest Reviews
19th Aug 2020
reviewed by 'Simon'
27th Jul 2020
reviewed by 'S'
16th Feb 2017
reviewed by 'NNA'
5th Dec 2014
reviewed by 'Kentishtowner'
Opening Hours
Address
Martyn Gerrard
304 Kentish Town Road
Kentish Town,London
Greater London
NW5 2TH
020 7267 3737
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 50% | 99% | £1,750 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 2 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 15,2021
Feb 15,2021
0
people found
this helpful
this helpful
Completely misleading information given during the viewing by the agent. He told us the Landlord would have accepted easily 125£ less than the asking rent price and provided some furniture if reasonable requests. He also told us the flat was available within 2 weeks from the visit. ...
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Aug 19,2020
Aug 19,2020
1
people found
this helpful
this helpful
We rented the property through Martyn Gerrard, the experience up to move in was pretty poor but the standard of London estate agents. Slow with contract and responding to anything.
When things got really bad was when we moved in, we were provided with one ...
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Jul 27,2020
Jul 27,2020
1
people found
this helpful
this helpful
Worse agency I've ever dealt with!
First of all I asked a couple of times the agent if the flat was managed by the agency receiving an affermative answer. We had positive past experience with another agency and preferred not to deal with landlords. Turns ...
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Jul 21,2017
Jul 21,2017
2
people found
this helpful
this helpful
I was dealing with Christian from Kentish Town. Unprofessional from the start, didnt reply to emails, was unreachable on phone. I was in the process of letting, and after 3 weeks, and my references had been paid for plus first weeks rent held by them in ...
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Comment on agent fees
Bad - took our money then had to refund. Made ridiculous deadlines that they couldn't even stick to themselves!
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Feb 16,2017
Feb 16,2017
19
people found
this helpful
this helpful
Oh dear: a chapter of disasters; starting with Anna calling in sick half an hour before the viewing time (bacon saved on this occasion by Lauren coming to the rescue), continuing through inadequate floor plans (no dimensions; not added even after we pointed this out) ...
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Dec 05,2014
Dec 05,2014
14
people found
this helpful
this helpful
I recently went through the nightmare of selling my property through Martyn Gerrard in Kentish Town. Anthony Wilkinson-Denny was my main contact. Very little feedback from any viewings, overvalued my property just to get it on the market, not one phone call/email to keep ...
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Comment on agent fees
Above average and certainly not good value for money.
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Jul 17,2013
Jul 17,2013
9
people found
this helpful
this helpful
They did manage to sell my property to a cash purchaser, but offered no guidance or support in buying, even when all they had to do was tell other agents what a good purchaser I was, in one case an agent next door to their ...
read full review
read full review
What agent could do to change your mind?
I expected them to show an interest in setting up a chain with me at the bottom. I expected them to offer my flat to someone on their waiting list, to move forward slowly They relied only in the Internet portals then had 6 people in in one day..one offering, but apparently no one else. The presentation of the offer lacked gravitas, in part because the staff are too young.. I needed to find some where to move to..the cash purchaser was good, but in a hurry, and in today's market a first time buyer wold have been a better bet given the difficulty in finding somewhere to go to wrong buyer, poorly managed, by young staff who are in it for a quick kill with no idea of service..Attached Filesnbsp;
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Yes
No fees information available
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Complaints Procedure
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