95% sales valuation accuracy
97% sales fee satisfaction
Jul 15,2013
Jul 15,2013
0
people found
this helpful
this helpful
Copy below of the feedback email sent to Mark Manning, Director, Fine & Country:
Feedback on the sales process & Tori Titheridge
If you are looking for an independent 'test' of your service, I don't think you could get any more objective than the route I used to make an enquiry, then proceeding to make an offer followed by exchange of contracts. I called the Fine & Country office on a 'cold call' in essence and spoke to Tori directly about two properties I wished to view. From the outset my enquiry was handled with the utmost professionalism and I could not have been more satisfied with the service I received from Fine & Country and Tori specifically.
In short, Tori is outstanding. She is:
¢â‚¬Â¢ Highly professional - Tori's knowledge of the properties within your portfolio, their individual features, the local area and the property market as a whole was excellent.
¢â‚¬Â¢ Articulate and an adept facilitator of negotiations - Tori was helpful to both the Buyer and Seller in swiftly concluding a deal acceptable to both parties.
¢â‚¬Â¢ Responsive - All emails and calls were returned by Tori on the same day as the enquiry and usually within an hour's time scale.
Handling of viewings and process to contract
Prior to arranging a viewing, Tori was able to give me a good level of information on the properties I was looking to view, which was very helpful.
In addition, she suggested that we also look at an alternative property within your portfolio if that was to our tastes and emailed the details to me, on the basis that she thought it may work well. It was helpful to have the alternative suggestion to consider, though was not a property I was keen to view. I appreciated that Tori did not push a viewing on this and it was left very much as a suggestion to consider.
Viewings were conducted by Tori for the properties I viewed. I found the viewings to be very informative, without any form of a 'pressured' sales talk - essentially an opportunity to look around and get a real feel for the property, whilst being able to ask appropriate questions as they arose. Again, I was impressed by the service and the way in which Tori handled the process.
We agreed that exchange should take place within 30 days. Tori was excellent in liaising with solicitors for the Buyer and Seller in ensuring that all was on track, obtaining regular updates to ensure that any potential issues could be covered off in advance. A thank you from me for staying on top of this post negotiation to move the matter forward to formal exchange of contracts.
Summary
I work on a daily basis with leading figures in the professional services industry and I would put the Fine & Country service I received right up there with the very best.
Feedback on the sales process & Tori Titheridge
If you are looking for an independent 'test' of your service, I don't think you could get any more objective than the route I used to make an enquiry, then proceeding to make an offer followed by exchange of contracts. I called the Fine & Country office on a 'cold call' in essence and spoke to Tori directly about two properties I wished to view. From the outset my enquiry was handled with the utmost professionalism and I could not have been more satisfied with the service I received from Fine & Country and Tori specifically.
In short, Tori is outstanding. She is:
¢â‚¬Â¢ Highly professional - Tori's knowledge of the properties within your portfolio, their individual features, the local area and the property market as a whole was excellent.
¢â‚¬Â¢ Articulate and an adept facilitator of negotiations - Tori was helpful to both the Buyer and Seller in swiftly concluding a deal acceptable to both parties.
¢â‚¬Â¢ Responsive - All emails and calls were returned by Tori on the same day as the enquiry and usually within an hour's time scale.
Handling of viewings and process to contract
Prior to arranging a viewing, Tori was able to give me a good level of information on the properties I was looking to view, which was very helpful.
In addition, she suggested that we also look at an alternative property within your portfolio if that was to our tastes and emailed the details to me, on the basis that she thought it may work well. It was helpful to have the alternative suggestion to consider, though was not a property I was keen to view. I appreciated that Tori did not push a viewing on this and it was left very much as a suggestion to consider.
Viewings were conducted by Tori for the properties I viewed. I found the viewings to be very informative, without any form of a 'pressured' sales talk - essentially an opportunity to look around and get a real feel for the property, whilst being able to ask appropriate questions as they arose. Again, I was impressed by the service and the way in which Tori handled the process.
We agreed that exchange should take place within 30 days. Tori was excellent in liaising with solicitors for the Buyer and Seller in ensuring that all was on track, obtaining regular updates to ensure that any potential issues could be covered off in advance. A thank you from me for staying on top of this post negotiation to move the matter forward to formal exchange of contracts.
Summary
I work on a daily basis with leading figures in the professional services industry and I would put the Fine & Country service I received right up there with the very best.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
8th Sep 2024
reviewed by 'J'
5th Aug 2023
reviewed by 'martyn'
19th May 2023
reviewed by 'Ellie'
18th Apr 2023
reviewed by 'Mrs Wendy Magee'
14th Apr 2023
reviewed by 'Ali & Zoë'
Opening Hours
Address
Manning Stainton
2 Shadwell Lane
Moortown,Leeds
West Yorkshire
LS17 6DR
0113 237 0211
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £35,000 | £4,500,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 1 | 9 | 2 | 303 | 4 | 180 | 6 | 26 | 2 |
Areas covered
- LS17
- Alwoodley - Bardsey - Chapel Allerton - Collingham - Harewood - Linton - Meanwood
- Moortown - Scarcroft - Shadwell - Shadwell Village - horner - Wike
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 08,2024
Sep 08,2024
0
people found
this helpful
this helpful
I rented through this company and would advise anyone not to do so. There was a rental month ending on 29th of the month. My new property was available earlier so I handed in the keys on 13th. Now the goal posts have moved and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2023
Aug 05,2023
0
people found
this helpful
this helpful
I recently sold a semi in Moortown area. In spite of requiring a good deal of refurbishment it was sold quickly and efficiently by the sales team at the Moortown office. Communication throughout was excellent, with particular mention for Rochelle and Gemma....
read full review
read full review
Was this helpful?
Yes
Yes
May 19,2023
May 19,2023
0
people found
this helpful
this helpful
Louis Craggs who helped me at the end of my tenancy with the deposit process etc was very kind and helpful throughout.
The letting agency as a whole is not very responsive. If you need something fixing you will have to continuously push for it....
read full review
read full review
Was this helpful?
Yes
Yes
May 11,2023
May 11,2023
0
people found
this helpful
this helpful
Taleb Almohammad was efficient in his response and very courteous. Really pleased with his personal service and professionalism. We hope to deal with him again....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2023
Apr 18,2023
0
people found
this helpful
this helpful
We were delighted with the continual support we received whilst our purchase progressed and the way that staff liaised with the professionals involved....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 14,2023
Apr 14,2023
0
people found
this helpful
this helpful
Yvonne was very professional, always understanding and calm throughout our sale and purchase. Always responded to emails and messages promptly and made a stressful much easier. We’re now settling in to our new home which wouldn’t have been possible without all Yvonne’s ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 14,2023
Apr 14,2023
0
people found
this helpful
this helpful
Sammy was exceptionally helpful to us to be able find our new family home. She is professional and polite and always provided swift responses to all our queries. It was a pleasure working with her throughout the sale and purchase process....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04,2023
Apr 04,2023
0
people found
this helpful
this helpful
This is the second time I have had dealings with Samantha, she is very good, conscientious and polite. She is a credit to the company....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04,2023
Apr 04,2023
0
people found
this helpful
this helpful
Samantha Dodds is an exceptionally knowledgeable, professional and helpful estate agent associate that I had the pleasure of dealing with. Sammy knows the property very well and any question you may have she would either give you the answer straight away or will research and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 24,2023
Mar 24,2023
0
people found
this helpful
this helpful
Overall good experience during our 3 years with Gurpreet. Issues were resolved an no hidden fees. Would recommend using Manning Stainton...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 01,2023
Feb 01,2023
0
people found
this helpful
this helpful
I have been supporting my father to purchase a flat in Thackrah Court . As we live several hours away we were supported by the team at the Moortown agents. From arranging the visit with Shelley who was great and ensured dad was not rushed . The ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2023
Jan 25,2023
0
people found
this helpful
this helpful
Samantha has instrumental in helping me get my offer in. With her quick response and guidance on the necessary steps throughout the purchasing, as a first time buyer, this has been so beneficial to me.
I’m so great full that Samantha was dealing with ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 17,2023
Jan 17,2023
0
people found
this helpful
this helpful
Samantha has made the whole process of selling our mother's property much easier. She has dealt with all our queries promptly and efficiently....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 28,2022
Dec 28,2022
0
people found
this helpful
this helpful
Helpful and friendly support throughout the process of selling my property. I found this to be a very efficient and professional service....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2022
Nov 15,2022
0
people found
this helpful
this helpful
Samantha has been wonderful during the sales process - really clear communication and regular updates, she's been a joy to work with...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31,2022
Oct 31,2022
0
people found
this helpful
this helpful
Eliana was amazing, I chose terrible solicitors who made everything difficult but Eliana helped every step of the way. I own a company and we believe customer service is the most important attribute you can have, Eliana takes this philosopy to a whole new level, ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2022
Oct 11,2022
0
people found
this helpful
this helpful
Great service, friendly, efficient and knowledgeable.
Jon McCall, Samantha Dodds, Gemma Sheldon and Rochelle (sorry Rochelle, don't have your last name) guided us through each step and kept us up to date on each development, all this with the added complications of the restrictions of ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2022
Sep 27,2022
0
people found
this helpful
this helpful
Manning Station helped me with purchasing my first house, they where very professional and straight to the point, I would highly recommend them anytime!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 23,2022
Sep 23,2022
0
people found
this helpful
this helpful
Mannings Stainton have sold my parents house for us this summer. From start to finish the whole process has been handled swiftly and professionally. Thank you in particular to Karly Bibby who has been outstanding all the way through, particularly in the final weeks and ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 23, 2022
View all comments
(1)
Dear Kate,
Thank you so much for this it means so much, if you need me you know where I am I will be happy to help you, I also wish you all the best for the future. ...
Sep 22,2022
Sep 22,2022
0
people found
this helpful
this helpful
Karly Bibby
Thank you so much for your help with buying our new home. You made the process simple and easy to understand for us, and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don’t think we ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 22, 2022
View all comments
(1)
Dear Razza,
Thank you so much for your kind words it was my pleasure and I wish you all the best in your new home. If you need me for anything I will be happy to help you.
Kind Reagrds Karly ...
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Max Pollard has been immensely helpful throughout, assisting with various issues the flat had (e.g. broken washing machine, and a ceiling leak caused by the upstairs flat). He was prompt and effective, and replied in a reasonable time frame. If there were any urgent ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2022
Aug 30,2022
0
people found
this helpful
this helpful
Super speedy and stress free service. The staff at Manning Stainton are always polite and a pleasure to do business with....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27,2022
Jul 27,2022
1
people found
this helpful
this helpful
From the minute we engaged with Karly, she has been extremely professional, efficient and attentive. Any questions I asked, she’s came back to me promptly and she was always available whenever I called from beginning to end. Would highly recommend Karly....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27, 2022
View all comments
(1)
Thank you so much for taking the time to leave me a review you have n=been a pleasure to deal with and if you need me for anything in the future please feel free to contact me at the Moortown branch - all the best with your new build. ...
Jul 27,2022
Jul 27,2022
0
people found
this helpful
this helpful
From the minute we engaged with Karly, she has been extremely professional, efficient and attentive. Any questions I asked, she's came back to me promptly and she was always available whenever I called from beginning to end. Would highly recommend Karly....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25, 2022
View all comments
(1)
Thank you for taking the time to write a review - I would like to wish you all the best for the future and i hope you love your new home. ...
Jul 25,2022
Jul 25,2022
0
people found
this helpful
this helpful
In this ever changing environment
It has been a pleasure to have prompt and engaging dialogue consistently throughput Max Pollards early tenure as property manager (5MC).
Issues have been dealt with efficiently and professionally.
Which hasn’t always been the case With Mannings!!
We look ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19,2022
Jul 19,2022
0
people found
this helpful
this helpful
Sale agreed in under a week.
Very happy with the service and the time and care taken by Mannings to achieve this. Special thanks to Karly Bibby for regular updates and advice...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25, 2022
View all comments
(1)
It was my pleasure Kate, If there is anything else you need you know where to find me. ...
Jul 18,2022
Jul 18,2022
0
people found
this helpful
this helpful
A very special thank you to Karly Bibby, who went well beyond what I could have expected in supporting me in completing and assembling all that was required....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18, 2022
View all comments
(1)
Thank you John for taking the time to leave such a lovely review - I hope you enjoy your new home if you need me for anything at all please feel free to contact me in the Moortown Branch. ...
Jun 28,2022
Jun 28,2022
0
people found
this helpful
this helpful
Carly was very good at communicating appointments and giving feedback even where negative. It was a difficult market and whilst she kept positive I had to be proactive on discussing a change of plan such as reduction to price. I understand this was her first ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 28, 2022
View all comments
(1)
Thank you for your review and I hope you have a speedy exchange and completion . If you need anything more from me please feel free to contact me in branch. ...
Jun 22,2022
Jun 22,2022
0
people found
this helpful
this helpful
A very efficient friendly helpful estate agent
My negotiator Karly Bibby went above and beyond what was expected of her
Nothing was too much trouble, it made
my house move much less stressful than anticipated....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 22, 2022
View all comments
(1)
Thank you so much for your kind words, You have been a pleasure to deal with and I will miss speaking to you daily.
I wish you the very best for the future. Thank you again. ...
Jun 21,2022
Jun 21,2022
0
people found
this helpful
this helpful
We recently completed the purchase of our new home and we wanted to drop a note to say a big thank you to Michelle Haworth and team at the Manning Stainton, Moortown branch for all their professionalism and dedication which helped complete our sale under ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 28, 2022
View all comments
(1)
Thank you for your kind words. It was a pleasure helping you with buying your new home! I hope you and your family will be very happy there. ...
Lesley
(395)
Joanne
(178)
Ann
(175)
Shelley
(165)
Reena
(107)
Louise
(107)
Claire
(78)
Michelle
(61)
Hannah
(57)
Debbie
(56)
Claire
(53)
Dale
(50)
Anna
(40)
Helen
(38)
Carol
(14)
Marianne
(10)
Eliana
(3)
Joshua
Chloe
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:16 PM 22/03/2022 by allAgents
Best Estate Agent in LS17 
Best Letting Agent in LS17 
