0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 15,2010
Aug 15,2010
1
people found
this helpful
this helpful
I was a former tenant of 2+ years 2006-2009.
Only wish I had known more about tenancies and tenant rights before I entered into what was my first rental which meant I was expected to pay 6 months rent upfront in cash (because I was deemed a risky tenant c/o alleged credit check though I always managed to pay my rent in full and on time!) and each period/new contract of course there were more fee's to pay out whilst having to put up with repairs carried out some much weeks/months later which could only be reported Mon-Fri the final straw came when I was actually lumped with a potential bill and when a cooker installation actually was quite 'bodged', property was also suprisingly without any fire safety features
At the end of my tenancy which I ended up breaking slightly earlier-I lost my entire deposit and there was no check out procedure followed (my believe they lost the inventory) although during said tenancy every 3 months the property was inspected ??? mind you I don't actually know what they were looking for -certainly didn't make them carry out repairs any faster.
Funnily enough I have never had any of these problems with a private landlord - quite the opposite.
Only wish I had known more about tenancies and tenant rights before I entered into what was my first rental which meant I was expected to pay 6 months rent upfront in cash (because I was deemed a risky tenant c/o alleged credit check though I always managed to pay my rent in full and on time!) and each period/new contract of course there were more fee's to pay out whilst having to put up with repairs carried out some much weeks/months later which could only be reported Mon-Fri the final straw came when I was actually lumped with a potential bill and when a cooker installation actually was quite 'bodged', property was also suprisingly without any fire safety features
At the end of my tenancy which I ended up breaking slightly earlier-I lost my entire deposit and there was no check out procedure followed (my believe they lost the inventory) although during said tenancy every 3 months the property was inspected ??? mind you I don't actually know what they were looking for -certainly didn't make them carry out repairs any faster.
Funnily enough I have never had any of these problems with a private landlord - quite the opposite.
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Latest Reviews
9th Apr 2013
reviewed by 'Disgruntled'
Opening Hours
Address
Allen Estates
53 Newland Street
Witham
Essex
CM8 2BD
01376 521522
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- CM8
- Witham
- Wickham Bishops
- Silver End
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 09,2013
Apr 09,2013
1
people found
this helpful
this helpful
Unprofessional company who seem to pass blame back and forth for their miscomings. They are extremely rude and treat customers as if they are idiots. Avoid!!!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Should a member of the Public decide to put in a complaint in writing to Allen Estates on either Residential Sales or Lettings they should address it in the first instance to the relevant office manager, the office manager – without fail must respond within 7 days, even if it is only an initial courtesy letter advising the member of public that you are investigating the matter and will communicate with them again within 14 days of the date of this letter.
2. Should a member of the Public not be satisfied with the response from the relevant office manager, the matter should be referred to: Residential Sales - Russell Davis and Residential Lettings – Robert Allen. They should review the information to hand and write a letter accordingly.
3: Should a member of Public not be satisfied with their response they should write in once again for the attention of the Company Director – M. Allen at our Witham address. Mr Allen will then respond within 3 days, acknowledging receipt of letter and then within 21 days of this initial letter, after he has carried out his own investigations.
4: Should a member of Public not be satisfied with Mr Allen’s response then it would be Mr Allen’s recommendation that they now go to direct to the Ombudsman for an independent opinion.
Last updated at 9:25 AM 08/10/2019 by heather heather
2. Should a member of the Public not be satisfied with the response from the relevant office manager, the matter should be referred to: Residential Sales - Russell Davis and Residential Lettings – Robert Allen. They should review the information to hand and write a letter accordingly.
3: Should a member of Public not be satisfied with their response they should write in once again for the attention of the Company Director – M. Allen at our Witham address. Mr Allen will then respond within 3 days, acknowledging receipt of letter and then within 21 days of this initial letter, after he has carried out his own investigations.
4: Should a member of Public not be satisfied with Mr Allen’s response then it would be Mr Allen’s recommendation that they now go to direct to the Ombudsman for an independent opinion.
