0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 14,2013
Jul 14,2013
0
people found
this helpful
this helpful
The Estate Agents that will prove all the horror stories about Estate Agents to be true..
Allowed me to move into an apartment that had not been cleaned, with blood on the walls. Claimed it had been cleaned then finally told the truth that it had not been cleaned before I moved in, then when it came to move out, expected me to pay for a professional clean.
Wires were hanging out, screws were loose, carpet was caked in hair and dirt from previous tenant.
Spoke to someone everyday on the phone for about 4 weeks trying to get it sorted, always met with excuses then when it came for deposit return time they tried to charge me for the things I had been trying to speak to them about and then mysteriously couldn't remember the phone calls! Absolute joke.
When it comes to moving out, everyone I know who has used them has attempted to be charged between 300-500 for obscure and untrue things.
Avoid at all costs. All about money to them. Awful, awful company.
Allowed me to move into an apartment that had not been cleaned, with blood on the walls. Claimed it had been cleaned then finally told the truth that it had not been cleaned before I moved in, then when it came to move out, expected me to pay for a professional clean.
Wires were hanging out, screws were loose, carpet was caked in hair and dirt from previous tenant.
Spoke to someone everyday on the phone for about 4 weeks trying to get it sorted, always met with excuses then when it came for deposit return time they tried to charge me for the things I had been trying to speak to them about and then mysteriously couldn't remember the phone calls! Absolute joke.
When it comes to moving out, everyone I know who has used them has attempted to be charged between 300-500 for obscure and untrue things.
Avoid at all costs. All about money to them. Awful, awful company.
What agent could do to change your mind?
Tell the truth and don't put money above the happiness of your customers.Attached Filesnbsp;
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Latest Reviews
28th Aug 2013
reviewed by 'Another'
14th Jul 2013
reviewed by 'Carts'
10th Apr 2013
reviewed by 'Si'
9th Apr 2013
reviewed by 'angerofaruba'
17th Jul 2011
reviewed by 'Sally'
11th Jul 2011
reviewed by 'Catriona'
Opening Hours
Address
LS1
2 Cherry Tree Walk
The Calls
Leeds
West Yorkshire
LS2 7EB
0113 234 4111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 28,2013
Aug 28,2013
1
people found
this helpful
this helpful
On a whole this company is quite frankly the most inefficient company I have ever had the displeasure of dealing with... Now calling themselves Bridgfords under the umbrella company Countrywide, the name change has had no effect on the sharpness of their staff members. We ...
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What agent could do to change your mind?
The problem is fundamental, both staff and attitudes all need replacing!Attached Filesnbsp;
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Jul 14,2013
Jul 14,2013
0
people found
this helpful
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The Estate Agents that will prove all the horror stories about Estate Agents to be true..
Allowed me to move into an apartment that had not been cleaned, with blood on the walls. Claimed it had been cleaned then finally told the truth that it ...
read full review
read full review
What agent could do to change your mind?
Tell the truth and don't put money above the happiness of your customers.Attached Filesnbsp;
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Yes
Apr 10,2013
Apr 10,2013
2
people found
this helpful
this helpful
As a professional couple one of the first questions we asked LS1 about our particular building was are there any students there. Having lived near them before we know the problems they can cause when you're not one yourself. We were told no, or the ...
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Apr 09,2013
Apr 09,2013
1
people found
this helpful
this helpful
The customer service for this estate agents is the worst I have come across after dealing with many different agents during my time, and that is saying something. The flat itself was actually quite good, we lived there for 2 1/2 years and put a deposit down ...
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What agent could do to change your mind?
They could have kept correspondence that we had with them over the tenancy, they could have invited us to the final inspection of the property. They could have used some common sense in terms of wear and tear to the property. They could have been 200% more proactive in terms of coming to a resolution instead of waiting for us to chase them. They could have tried to fleece us a little bit less as well.Attached Filesnbsp;
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Jul 17,2011
Jul 17,2011
0
people found
this helpful
this helpful
I cannot say anything positive at all about LS1. They do not even deserve 1 star! Terrible customer service - we should've realised when the agent was late to show us round the property. We were quoted one price for rental then when we had agreed, ...
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Jul 11,2011
Jul 11,2011
2
people found
this helpful
this helpful
Lived for 6 months in an overpriced apartment infested with bedbugs. LS1 charge each tenant ?115 for a credit check - the first of many 'charges' where they are quick to take your money but slow to give it back. The apartment at Velocity was (and most ...
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