33% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction
Jul 13,2013
Jul 13,2013
8
people found
this helpful
this helpful
I agreed with pioneer. They are very arrogant when dealing with the tenant, and they don't communicate with each other when it come to complaint, they always using excuses that they did not been inform about the situation.
and when it comes to CH broke down, Toilet leaking, fridge freezer don't work properly, they love to use the term "You are not the only person who had the problem, so you have to wait" Mostly 2-3 weeks wait!!!
On top of that, when we try to find other property they gave negative reference, to make sure we don't get another place to stay and insisted us to give us back the key cause they have new tenant.
Plus they call us on SUNDAY regarding the viewing! This is outrages behavior by all the people from Lovett residential in St. Neots.
We have young kids for Christ sake!!!
They are lazy, unprofessional, super arrogant and dishonest people. STAY AWAY FROM THEM!!!
PS: I have got friends that been dealing with them with the same service. VERY VERY POOR ZERO SERVICE!!!
and when it comes to CH broke down, Toilet leaking, fridge freezer don't work properly, they love to use the term "You are not the only person who had the problem, so you have to wait" Mostly 2-3 weeks wait!!!
On top of that, when we try to find other property they gave negative reference, to make sure we don't get another place to stay and insisted us to give us back the key cause they have new tenant.
Plus they call us on SUNDAY regarding the viewing! This is outrages behavior by all the people from Lovett residential in St. Neots.
We have young kids for Christ sake!!!
They are lazy, unprofessional, super arrogant and dishonest people. STAY AWAY FROM THEM!!!
PS: I have got friends that been dealing with them with the same service. VERY VERY POOR ZERO SERVICE!!!
What agent could do to change your mind?
If they sack all the insisting lazy, dishonest and disgusting manners staffs and change to better deserving unemployed people who have more professional manner and actually value their jobs, may be i change my mind.Attached Filesnbsp;
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Latest Reviews
15th Feb 2023
reviewed by 'Theodora'
8th Dec 2020
reviewed by 'Paul'
27th Nov 2018
reviewed by 'Muntjac'
7th Jan 2016
reviewed by 'unhappy'
22nd May 2014
reviewed by '[email protected]'
Opening Hours
Address
Lovett Residential
24 Market Square
St Neots
Cambridgeshire
PE19 2AF
01480 218200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 50% | £0 | £0 |
| Lettings | 0% | 67% | £450 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 15,2023
Feb 15,2023
0
people found
this helpful
this helpful
I sent an email on Friday for a house on the market for 8 days asking for a viewing. I never got a reply back. I called and booked a viewing for Tuesday afternoon. I never received a confirmation email. I received a phone call 2 hours ...
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Dec 08,2020
Dec 08,2020
1
people found
this helpful
this helpful
If there was less than 1 star I’d give it. DO NOT RENT FROM THESE COWBOYS they treat their tenants like second class citizens & they don’t gafk about the state of their properties. Cowboys....
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Nov 27,2018
Nov 27,2018
2
people found
this helpful
this helpful
My gas supply was comdemned and both gas appliances capped off. This was Friday 16th November. At the sane time I also reported a faulty toilet (only one in the property) and a profusely leaking kitchen tap. Nothing happened- I phoned again on Monday 19th ...
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Jan 20,2017
Jan 20,2017
4
people found
this helpful
this helpful
Absolute disgusting company
Stay aware from these scam artists posing as Estate Agents. Absolutely horrendous throughout tenancy and determined to grab extra money from us at the end of the tenancy....
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Jan 07,2016
Jan 07,2016
4
people found
this helpful
this helpful
The worst Letting Agents I have ever used. Rude and unhelpful staff. I would never use them again or recommend them to anyone. Very invasive with regular checks and constant contact. As a result it never felt like home. DO NOT EVER USE LOVETTS!...
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What agent could do to change your mind?
average fees for a letting agent never really sure what they do to justify ‚£60 renewal fee...Attached Filesnbsp;
Comment on agent fees
average fees for a letting agent never really sure what they do to justify ‚£60 renewal fee...
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May 22,2014
May 22,2014
2
people found
this helpful
this helpful
Terrible dont want to know when things go wrong and can be very rude!...
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Jul 13,2013
Jul 13,2013
8
people found
this helpful
this helpful
I agreed with pioneer. They are very arrogant when dealing with the tenant, and they don't communicate with each other when it come to complaint, they always using excuses that they did not been inform about the situation.
and when it comes to CH broke ...
read full review
read full review
What agent could do to change your mind?
If they sack all the insisting lazy, dishonest and disgusting manners staffs and change to better deserving unemployed people who have more professional manner and actually value their jobs, may be i change my mind.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jun 18,2013
Jun 18,2013
7
people found
this helpful
this helpful
I found lovett's to be friendly in the initial setup.
after that i am afraid their service wend down hill.
after reporting countless faults with the property no heating, faulty electrics, no effort to fix or replace had been made during a 3 year period.
when ...
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What agent could do to change your mind?
have account managers so its a single point of contact throughoutAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
