“We placed our property on sale with Bairstow Eves over ......”
1 Star Review
Aug 04,2010
By:
'Disgusted'
Aug 04,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
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We placed our property on sale with Bairstow Eves over two weeks ago. Despite asking them to wait for us to dress the property properly they came and took photographs and posted these on Rightmove. The photographs were appalling and we have since asked for them all to be replaced at least six times with various members of staff including the office manager. Today when I accessed Rightmove they had added one photograph of the Master Bedroom as this has been missed out of the original set completely. To add to the problems they have advertised the property but have not included any 'Full Details' such as room dimensions etc., etc. Again we have contacted them and asked them to do this. Today they promised to email the Full Details to us but once again these have not arrived. The communication with the office is terrible. Yesterday we asked to speak to the Manager regarding the problems. We rang in the morning and but she was out of the office and by late afternoon we had not received the promised call back. It was only when I threatened to withdraw the property from them that she eventually managed to call my husband. Promises were made about rectifying the photographs and the details but this has not happened. I will never, ever use this company again and will warn my friends never to use them. They are the worst Estate Agents I have every had to deal with and I have dealt with many over the past 40 years!!!
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