Docklands, London, E14
3.3/5, 115 reviews
59% recommended
57% sales valuation accuracy
0% sales fee satisfaction
38% lettings valuation accuracy
64% lettings fee satisfaction

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“Very poor service offered. They have been very kind until ......”

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Jul 01,2013
Minithumbdown
By: 'mostro'
Jul 01,2013
10 people found
this helpful
Very poor service offered.
They have been very kind until the day we signed our contract. Then they disappeared - talking to them or having repair done has been difficult, they have never been helpful or friendly.
The worst part was the checkout: the flat we left was in extremely good condition. However, they forced us to pay £300 from the deposit (on top of the check out fee) for very small damages which were already in the inventory at check in time. They totally ignored the comments we sent on the check out, showing to be not professional at all. The feeling was that they were only trying to get as much as they could from the check out rather than doing their job.
What agent could do to change your mind?
Careless, unresponsive and unprofessional. They only care about their fees.
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Latest Reviews

View all Reviews 115
15th Oct 2024
reviewed by 'Rittika'
“Amazing and very swift response by Murat Colak from the East Property Management team...”
26th Apr 2024
reviewed by 'Remi'
“Chase Evans has been a really unprofessional and not understanding agency. The agents, maintenance staff and property managers are the ......”
26th Mar 2024
reviewed by 'Maria'
“Since Aurora from Chase Evans Property Management took over as our property manager all queries are answers quickly and in ......”
19th Oct 2023
reviewed by 'Wu'
“Kimberly Fernandes provides with a good customer service. Thank you....”
10th Nov 2022
reviewed by 'Philip'
“Outstanding and professional serviceProfessional rental process. The staffs are professional and helpful which is stress free . They response every communication ......”
31st Aug 2022
reviewed by 'Rachel'
“I had very happy and good experience with Chase Evans. The staff Immanuel Teferi was very helpful and professional. I ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Chase Evans
St. Davids Square, 320 Westferry Road
London
Greater London
E14 3QL
020 7510 8444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 57% 0% £0 £0
Lettings 38% 64% £550 £3,780
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 3 50 39 3 0 9 0 3 5
Areas covered
  • E14
  • Docklands
  • E1
  • City
  • E16
  • Canary Wharf
  • N7
  • E3
  • SE10
  • SE1
  • SE13
  • E20
  • SE17
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Canary Wharf, E14
City & Aldgate, E1
Docklands, E14
Elephant & Castle, SE1
Greenwich, SE10
Head Office, SE1
Pan Peninsula, E14

“Amazing and very swift response by Murat Cola......”

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Oct 15,2024
Minithumbup
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Murat
By: 'Rittika'
Oct 15,2024
0 people found
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Amazing and very swift response by Murat Colak from the East Property Management team...
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“Chase Evans has been a really unprofessional ......”

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Apr 26,2024
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Immanuel
By: 'Remi'
Apr 26,2024
0 people found
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Chase Evans has been a really unprofessional and not understanding agency. The agents, maintenance staff and property managers are the not great at communicating at all. Dealt with them for 3 years and every time I tried asking them to bring someone to fix something they ...
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“Chase Evans Property Management...”

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Mar 26,2024
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By: 'Maria'
Mar 26,2024
0 people found
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Since Aurora from Chase Evans Property Management took over as our property manager all queries are answers quickly and in a very professional matter. I have no need to follow up which is very important. Couldn’t be happier by having her looking after us....
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“Kimberly Fernandes provides with a good custo......”

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Oct 19,2023
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By: 'Wu'
Oct 19,2023
0 people found
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Kimberly Fernandes provides with a good customer service. Thank you....
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“Outstanding and professional serviceProfessi......”

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Nov 10,2022
Minithumbup
By: 'Philip'
Nov 10,2022
0 people found
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Outstanding and professional service Professional rental process. The staffs are professional and helpful which is stress free . They response every communication on timely manner with positive outcome. Would definitely recommend Chase Evans...
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“Best experience...”

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Aug 31,2022
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Immanuel
By: 'Rachel'
Aug 31,2022
0 people found
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I had very happy and good experience with Chase Evans. The staff Immanuel Teferi was very helpful and professional. I strangely recommend Chase Evans if anyone for the future property deals. Much appreciated Rachel Dai...
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“Chase Evans Great Estate Agency Company...”

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Aug 02,2022
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Murat
By: 'Vaibhav Tiwari'
Aug 02,2022
0 people found
this helpful
Chase Evans is great estate agency company and 5 star service from each member of staff. Recently had very good experience with Murat Colak, he had been wonderful with swift response and actions on any issue reported and for any help or information needed. I do ...
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“Xin has been very helpful and efficient with ......”

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Jun 23,2022
Minithumbup
By: 'Simo'
Jun 23,2022
0 people found
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Xin has been very helpful and efficient with all the issue I presented him, he responded promptly every single time....
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“Excellent support on various queries that I h......”

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Mar 09,2022
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Murat
By: 'Mahesh'
Mar 09,2022
0 people found
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Excellent support on various queries that I have raised over the past few months after staying at a place let my Chase Evans. The Property Managers have always been responsive and helped close the queries sooner than expected. Antonino Ranno & Murat Colak are brilliant property ...
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“Murat C. Was great help and reliable, always ......”

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Feb 22,2022
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Murat
By: 'Andrius'
Feb 22,2022
0 people found
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Murat C. Was great help and reliable, always helpful when I need help. Word limit word limit word limit have a good day....
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“Than you for your prompt service Murat Colak.......”

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Feb 10,2022
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Murat
By: 'Nikunj'
Feb 10,2022
0 people found
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Than you for your prompt service Murat Colak. he was really helpful and kind to take care of our water leakage issue....
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“Chase Evans is one of the best property consu......”

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Sep 24,2021
Minithumbup
By: 'Easy'
Sep 24,2021
0 people found
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Chase Evans is one of the best property consultants in uk. They helped me with my property search and my checkout with Louis Marrit was awesome 👏 5* service....
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“Chase Evans helped me sort out the apartment ......”

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Aug 09,2021
Minithumbup
By: 'Ujjal Dutta'
Aug 09,2021
0 people found
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Chase Evans helped me sort out the apartment and also for any property management. Fantastic service. Keep up the good job....
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“BEWARE of Chase Evans....”

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Jun 08,2021
Minithumbdown
By: 'Clarissa & James'
Jun 08,2021
2 people found
this helpful
BEWARE of Chase Evans. Already during our tenancy (4.5 years) they've always been slow and unresponsive. Once we our tenancy ended, they stopped (almost) any contact with us and haven't yet returned our deposit after 3 months of us leaving the property. They say it takes up ...
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“Louis Marritt was very nice with me. He sort ......”

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Jun 03,2021
Minithumbup
By: 'Patricia'
Jun 03,2021
0 people found
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Louis Marritt was very nice with me. He sort out the issue as fast as he could. He did an excellent job with us. We are very pleased with him...
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“Stay away from them...”

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May 29,2021
Minithumbdown
By: 'Giuliana'
May 29,2021
0 people found
this helpful
Terrible agency. They have good properties to rent but they won’t solve any issues when you are actually living there. Also, do not rent here if you want your deposit back. They will lie about the conditions of the flat with the intention of ...
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“Very bad agency clearly they didn’t want to d......”

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May 13,2021
Minithumbdown
By: 'Ebru'
May 13,2021
1 people found
this helpful
Very bad agency clearly they didn’t want to deal with anything at all. As same time 2 years after when I moved out they wanted me to pay for one pint beer glass ? which I don’t even remember which glass they were talking about, ...
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“Extremely helpful. The whole buying process was especially tough and ......”

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Mar 15,2021
Minithumbup
By: 'Sabrina'
Mar 15,2021
0 people found
this helpful
Extremely helpful. The whole buying process was especially tough and stressful, but Alex was very helpful and made a lot of problems easier to deal with and resolve. The communication was impeccable and all my queries were always promptly answered. He also did a lot ...
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“Amelia from Chase Evans is super at her job!...”

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Feb 06,2021
Minithumbup
By: 'MELISSA'
Feb 06,2021
0 people found
this helpful
Amelia from Chase Evans is super at her job! She has great communication skills and is very on top of sorting any issues or questions you may have. She always gets back to you in a timely manner. I have really appreciated her help during ...
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“Muhammad carr was very fast in replying back ......”

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Jan 26,2021
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Muhhamad
By: 'Derren'
Jan 26,2021
0 people found
this helpful
Muhammad carr was very fast in replying back to me, fixing my issue beyond my expectations and was thoughtful throughout...
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“Fatima sorted out the dreadful previous tenan......”

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Dec 01,2020
Minithumbup
By: 'mike'
Dec 01,2020
0 people found
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Fatima sorted out the dreadful previous tenants who left our property in a complete tip, managing to return our tenants' deposit, and helping ensure we were able to re-let quickly...
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“Smooth movin but pathetic move out - still waiting for my deposit - worst agency for tenants...”

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Nov 05,2020
Minithumbdown
By: 'Ankit'
Nov 05,2020
1 people found
this helpful
I dealt with Chase Evans and was a tenant on 47, The Sphere. I read a lot of negative reviews on google about your company - ppl complaining mainly about not getting deposit. I thought of never dealing with your company. But i had liked a ...
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“Chase Evans have a friendly and helpful team ......”

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Oct 03,2020
Minithumbup
By: 'Sebastian'
Oct 03,2020
0 people found
this helpful
Chase Evans have a friendly and helpful team who always pick up the phone, I would go to them again for housing needs in the future!...
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“Needed our toilet fixed. Quick and simple to ......”

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Jul 28,2020
Minithumbup
By: 'Jack'
Jul 28,2020
0 people found
this helpful
Needed our toilet fixed. Quick and simple to get in touch and organise a date for someone to come fix it....
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“Great service: Fast response and efficient de......”

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May 21,2020
Minithumbup
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Lisa
By: 'Junyi'
May 21,2020
0 people found
this helpful
Great service: Fast response and efficient delivery I've worked with Michael Benta and Lisa Tang, who worked very hard to get the best deal for me. I'm very grateful and looking forward to my new home....
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“ScamTop scam artists , hold deposit, charge......”

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Mar 24,2020
Minithumbdown
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Adam
By: 'opdlite'
Mar 24,2020
2 people found
this helpful
Scam Top scam artists , hold deposit, charge extortionate fees, inventory checks are rigged. I rented from these scammers 5 years ago, still have flashbacks of the experience....
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“Barely legal crooks......”

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Feb 06,2020
Minithumbdown
By: 'Clive'
Feb 06,2020
4 people found
this helpful
These guys are legal crooks...quick to chase u to pay up on time, but slow on anything that is their responsibility! Staff always changing always delaying any action. No decision on amount or deposit refund 4months after moving out of Landmark E. Tower! Now ...
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“33 Plymouth Wharf - Claudio and Carol - do no......”

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Nov 01,2019
Minithumbdown
By: 'Luke'
Nov 01,2019
3 people found
this helpful
33 Plymouth Wharf - Claudio and Carol - do not rent from them. Chase Evans tool a holding deposit of £300 and never removed the property from the market. The property had rats coming into the toilet and sewage backing into the shower. All of the furniture ...
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“If I could give no stars I would. The incompe......”

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Jun 27,2019
Minithumbdown
By: 'Felicity'
Jun 27,2019
6 people found
this helpful
If I could give no stars I would. The incompetence and unprofessionalism of this company are unfathomable! Everything was great until we gave them our money. The day we went to move the there were no keys and the parking space that was specified in ...
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“Bad service and very rude...”

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Mar 05,2019
Minithumbdown
By: 'SUK'
Mar 05,2019
3 people found
this helpful
We had so many problems with this company while we were tenants. They did not address to any of the issues on time. Property maintenance was very poor and no response to calls and mails even after reporting critical issues. However we finished out tenancy ...
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Comment on agent fees
Bad agent fees for the service provided.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:37 PM 08/11/2016 by Adam

Awards won by Chase Evans, London E14 3QL



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Chase Evans

Branch - Docklands, London, E14

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