100% sales valuation accuracy
96% sales fee satisfaction
Jul 01,2013
Jul 01,2013
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From the day they came round for the valuation (which was the highest I received and, in the end, almost spot on), I knew that I was in good hands. Matthew and Alec helped me to feel involved in every step of the process due to their excellent communication and personal touches, including the opportunity to write 'vendor's comments' to go into the property details.
After my first buyer pulled out (having decided to up their budget to buy a bigger property) Matthew managed to secure another offer at the original price within a week, preventing me from experiencing too much in the way of stress. Alec's endeavours at every stage to liaise between the new buyer and myself in negotiating the little things were also been brilliant and ensured that the sale completed on time, for which I was most grateful. I also really appreciated the fact that everyone in the office was so easy to contact and responded to questions and queries within hours (if not minutes) of me emailing/calling: it's surprising how few companies manage to pull this off but it makes such a difference when you come across one that does and it has certainly made the whole process much smoother and more straightforward.
Finally, Matthew, Alec, Meagan and Katy are all just really lovely people to speak to and I felt like they genuinely cared about what happened with the sale, rather than just being some kind of nasty corporate money-making machine (which must be a tempting route to go down, considering the fact that pretty much every single Elephant property that goes on the market seems to have a ¢â‚¬Ëœsold' sign outside it within a week!) I have no hesitation in recommending them to anyone who wants to sell their property for the maximum price possible and with the minimum amount of stress! If only all estate agents could be as good as they are...
After my first buyer pulled out (having decided to up their budget to buy a bigger property) Matthew managed to secure another offer at the original price within a week, preventing me from experiencing too much in the way of stress. Alec's endeavours at every stage to liaise between the new buyer and myself in negotiating the little things were also been brilliant and ensured that the sale completed on time, for which I was most grateful. I also really appreciated the fact that everyone in the office was so easy to contact and responded to questions and queries within hours (if not minutes) of me emailing/calling: it's surprising how few companies manage to pull this off but it makes such a difference when you come across one that does and it has certainly made the whole process much smoother and more straightforward.
Finally, Matthew, Alec, Meagan and Katy are all just really lovely people to speak to and I felt like they genuinely cared about what happened with the sale, rather than just being some kind of nasty corporate money-making machine (which must be a tempting route to go down, considering the fact that pretty much every single Elephant property that goes on the market seems to have a ¢â‚¬Ëœsold' sign outside it within a week!) I have no hesitation in recommending them to anyone who wants to sell their property for the maximum price possible and with the minimum amount of stress! If only all estate agents could be as good as they are...
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Latest Reviews
27th Jul 2024
reviewed by 'Olivia'
28th Jul 2023
reviewed by 'Francesca Scott'
19th Aug 2021
reviewed by 'Jon'
Opening Hours
Address
Elephant
2 Gloucester Road
Bishopston,Bristol
Avon
BS7 8AL
0117 3700556
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £194,000 | £5,562,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 91 | 0 | 55 | 0 | 1 | 0 |
Areas covered
- BS7
- BS2
- BS6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 27,2024
Jul 27,2024
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It has been quite a lengthy process for various reasons progressing my move, but Ben at Elephant has been fantastic throughout. Excellent at communicating, really helpful, patient, and encouraging. I couldn’t recommend him, or Elephant more if you are selling your home- a refreshingly ...
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Jul 28,2023
Jul 28,2023
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Elephant in Bishopston have been fantastic. Throughout a slightly complicated and drawn out process, they have been incredibly flexible, helpful and committed to supporting all parties involved. We feel extremely grateful to the whole team. Thank you!...
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Aug 27,2021
Aug 27,2021
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Oliver and the team customer service was above excellent in helping us to sell our property. Communication was brilliant along with their advice. Oliver kept us informed at all times and very professional. Thanks to Emily, Kitty, Ben and Nick a solid team who work ...
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Aug 19,2021
Aug 19,2021
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I chose Elephant to sell my property with and I could not have been more impressed with the level of service I received. Always friendly, approachable and fantastically professional, the team were always on hand to help every step of the way. They hold superb ...
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Jul 30,2021
Jul 30,2021
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We bought our house through Elephant, and they were helpful, professional and responsive. They were certainly the best estate agents we'd dealt with in Bristol and worked hard to make buying our house a smooth experience. Emily was a dream!...
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Jul 28,2021
Jul 28,2021
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Buying our house through Elephant has been a very positive experience. Emily , in particular, completely understood our very difficult circumstances and was very empathetic. She always answered queries promptly and if she didn’t know the answer, would always know where to go to find ...
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Jul 27,2021
Jul 27,2021
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We recently bought our house through Elephant. Kitty was fantastic from start to finish and she definitely helped us to move on time, for which we are very grateful!! Great service!...
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Jul 27,2021
Jul 27,2021
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Elephant were the agents for my vendor. Kitty was excellent at keeping in touch, putting any questions to the vendor and generally keeping things ticking over. I was absolutely delighted to complete at the end of June. Thanks to the team and Kitty for being ...
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Jul 22,2021
Jul 22,2021
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We were delighted with the service provided by Elephant in the recent sale of our house. Ben helped us achieve a smooth and relatively stress free sale and was a real pleasure to deal with. Nick, Emily and Kitty add to a great team, with ...
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Jul 20,2021
Jul 20,2021
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The team at Elephant did a great job selling our flat. They were professional yet approachable and knowledgable about the area and the market. They generated a lot of viewings and managed the diary well. After agreeing the sale is where they earned their money (...
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Jul 18,2021
Jul 18,2021
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We used Elephant for selling our house recently and they were great. Very friendly, professional and efficient, we found their expertise and local knowledge very reassuring in a very pressured (pre-stamp duty deadline) market. Particular shout out to Ben Adams for all his help and ...
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Jul 17,2021
Jul 17,2021
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Very good service from Ben while buying a house. Mostly quick communication and offered sound advice when requested. Would use again (but hopefully not for a while yet)!...
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Jul 16,2021
Jul 16,2021
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Brilliant service throughout from Ben and the team. Very professional and prompt responses. We were always kept up to date regarding the chain and process moving forward...
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Jul 16,2021
Jul 16,2021
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Second time using Elephant and both times they have surpassed expectations. The quick, calming responses and support from Ben Adams, in particular, must be mentioned. What a star!...
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Jul 16,2021
Jul 16,2021
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We were the purchasers in our transaction and dealt exclusively through Kitty in a fairly time sensitive purchase complicated by the sale of our flat and solicitors. Kitty and the wider Elephant team were super helpful throughout the process and very responsive to any and ...
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Jul 16,2021
Jul 16,2021
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We recently made an unsuccessful offer on a property. From the first viewing right through to offer, Ben was responsive, helpful and honest. He answered all of our questions, was helpful in understanding the stake of the market, and didn't pressure us at any point. ...
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Jul 15,2021
Jul 15,2021
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Elephant were amazing in the recent sale of my property and in helping me secure the property of my dreams. In particular Emily who dealt with progressing my sale and managing my purchasers and generally making sure all ran smoothly ! Highly recommend m....
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Jul 14,2021
Jul 14,2021
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We have used Elephant once for buying and now for selling. I honestly don’t think you could be in better hands. They are honest, very quick to respond to everything and get answers on your behalf. The photos and presentation of our property are ...
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Jul 14,2021
Jul 14,2021
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We haven't always had the best experiences with estate agents in the past, but we can hand-on-heart say that the whole Elephant office is a please to work with; they are friendly, honest and professional. Our first purchase fell through (no fault of theirs!), so ...
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Jul 13,2021
Jul 13,2021
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We had a few viewings with Elephant and found a property we loved through them. They were always so responsive and attentive. We dealt with Oliver in particular who was always happy to answer any concerns we had and went out of his way to ...
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Mar 06,2021
Mar 06,2021
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We completed the sale of our house yesterday and have been very happy with the service we received from elephant. All of the team have been very friendly and efficient, particularly Nick and Ben who dealt with us directly. We are especially grateful to Ben ...
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Feb 18,2021
Feb 18,2021
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Only good things to say about Elephant. Top team! Always prompt and reliable and willing to offer advice. Valuation was thorough, and the excellent photos and description really helped make the house look its best. Looking around at other agents' websites made it obvious how ...
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Jan 23,2021
Jan 23,2021
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We bought our house through Elephant and we can't fault the service. Superstar Ben was friendly and professional and kept us up to date throughout the sale. Elephant were by far the best estate agent we have ever dealt with when buying a house. If ...
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Nov 13,2020
Nov 13,2020
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We sold our house through Elephant and Alec and the team were most helpful, professional and efficient all the way through the procedure which did take 5 months but not through any fault of their own. They offered advice and were always on the other end ...
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Mar 07,2020
Mar 07,2020
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Good experience buying my first flat with Ben from Bishopston Elephant - he and the rest of the team were all really helpful and responsive to all my questions....
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Jan 06,2020
Jan 06,2020
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I have just bought my first property through elephant. Ben was very helpful. It was great to have someone so knowledgeable to help me through the process. Ben moved things along very well, as he knew what was needed and when. Everyone at Elephant was ...
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Jan 06, 2020
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(1)
Hi Adam,
Thank you so much for taking the time to leave such a lovely review. It was a pleasure helping you buy your first home and I wish you all the best for the future.
If you ever need anything, please do let us know.
All the best,
Ben and the rest of the team at Elephant. ...
Nov 22,2019
Nov 22,2019
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Everyone I dealt with at Elephant, in particular Ben Adams, was friendly efficient and professional. The photos and details of my property were excellent which, along with the team’s knowledge of the area, contributed to attracting the optimum of interest. I highly recommend Elephant....
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Nov 12,2019
Nov 12,2019
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Whilst we weren’t buying or selling through Elephant, we couldn’t have made it through the process without their help. Nick Durbin was the estate agent for another vendor higher up the chain and he provided us with a great deal of support where ...
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Nov 05,2019
Nov 05,2019
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We recently sold our flat with Elephant. Very good service from marketing right through the sales process . A pleasing result....
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Oct 31,2019
Oct 31,2019
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Can’t say enough good things about Elephant on Gloucester Road. Everyone was fantastic through both the sale of our flat and the purchase of our house. Great advice, answered everything we asked of them and were friendly and helpful through the whole process. Very ...
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Last updated at 4:13 PM 18/01/2016 by
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