Welwyn & St Albans, Welwyn, AL6
5/5, 644 reviews
96% recommended
100% sales valuation accuracy
95% sales fee satisfaction
99% lettings valuation accuracy
98% lettings fee satisfaction
UK Lettings & Estate Agents | Property for Sale & Rent

“Simply shocking service, starting with the fact that the members ......”

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Aug 05,2010
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By: 'grainged'
Aug 05,2010
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Simply shocking service, starting with the fact that the members of staff there are seemingly incapable of consistent communication with each other.

As a landlord, I prefer to use the agency as a middle man for all contact with the tenants as this is the more professional way to manage the relationship (besides, why else do we pay a monthly agency fee?!). A simple request of mine to be passed on the tenants was completely misunderstood, being followed up with a reply from Belvoir effectively saying "we don't normally do this, do it yourself". It's hardly as though I was asking for the world.

The latest escapade has involved them using what seems to be the most extortionate repairman in the world to perform a simple repair on one of the internal doors. Belvoir failed to contact us to obtain approval for the work to be done and simply went ahead and had it done, charging us a quite stupid fee. Had they contacted us in the first instance, this is something we could have done ourselves at no cost.

In a nutshell - AVOID this agency like the plague!
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Latest Reviews

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27th Nov 2024
reviewed by 'Arlete'
“Ellie is an excellent professional, always helpful, always solves my problems quickly, brilliant. Thank you...”
25th Nov 2024
reviewed by 'James'
“We are more than happy with the service received. Ellie Dickinson is always happy and willing to help with any ......”
25th Nov 2024
reviewed by 'Sam Rumble'
“Ellie has been the Property Manager for the house I have been renting over the past 3 years. She has always ......”
25th Nov 2024
reviewed by 'Bilal Rafique'
“I have been with Belvoir for the third year now and have dealt with Chelsea and Ellie regularly. They have ......”
25th Nov 2024
reviewed by 'Lindsey'
“I've been supported by Chelsea at Belvoir for over three years. Her manner is excellent, she's effective and efficient. She ......”
21st Nov 2024
reviewed by 'TK'
“Chelsea Garrett is always very professional and helpful with any of our issues....”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
9 High Street
Welwyn
Hertfordshire
AL6 9EE
01438 717 701

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £190,000 £2,350,000
Lettings 99% 98% £630 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
174 1 362 19 29 2 15 1 37 5
Areas covered
  • SG5
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Ellie is an excellent professional, always he......”

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Nov 27,2024
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By: 'Arlete'
Nov 27,2024
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Ellie is an excellent professional, always helpful, always solves my problems quickly, brilliant. Thank you...
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“We are more than happy with the service recei......”

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Nov 25,2024
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Ellie
By: 'James'
Nov 25,2024
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We are more than happy with the service received. Ellie Dickinson is always happy and willing to help with any issues that may arise and quickly resolves them without any further issues. Thank you again. Highly recommend....
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“Ellie has been the Property Manager for the h......”

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Nov 25,2024
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By: 'Sam Rumble'
Nov 25,2024
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Ellie has been the Property Manager for the house I have been renting over the past 3 years. She has always been friendly, polite and professional - responding to any issues or questions very quickly. Thank you :)...
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“I have been with Belvoir for the third year n......”

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Nov 25,2024
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Chelsea
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Ellie
By: 'Bilal Rafique'
Nov 25,2024
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I have been with Belvoir for the third year now and have dealt with Chelsea and Ellie regularly. They have been amazing and supportive every time. Very responsive and kind staff all around in Belvoir.!...
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“Chelsea at Belvoir...”

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Nov 25,2024
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Chelsea
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Davinder
By: 'Lindsey'
Nov 25,2024
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I've been supported by Chelsea at Belvoir for over three years. Her manner is excellent, she's effective and efficient. She keeps my tenants and I very happy. I couldn't recommend her services more highly....
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“Chelsea Garrett is always very professional a......”

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Nov 21,2024
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Chelsea
By: 'TK'
Nov 21,2024
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Chelsea Garrett is always very professional and helpful with any of our issues....
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“Well done Chelsea Garrett excellent service. ......”

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Nov 21,2024
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Chelsea
By: 'Landlady'
Nov 21,2024
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Well done Chelsea Garrett excellent service. Congratulations on your hard work....
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“Great service...”

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Nov 21,2024
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Ellie
By: 'Lucy'
Nov 21,2024
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I have always had great service from the staff at Belvoir who are polite, friendly and professional. Ellie dealt with my tenancy renewal and any questions and concerns I had promptly and professionally. Thank you for being such great estate agents to deal with. Merry ...
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“Another year of excellent service...”

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Nov 21,2024
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Carlie Hillas
By: 'Katie'
Nov 21,2024
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The service provided by Carlie and the team has been fantastic. It only are issues resolved quickly but the day are also very knowledgeable and able to offer advice and provide options....
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“Fantastic service from the team especially Ca......”

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Nov 21,2024
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Carlie Hillas
By: 'Jeffrey'
Nov 21,2024
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Fantastic service from the team especially Carlie Hillas who is very professional. Thank you.Jeff...
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“Exceptional Service and a Seamless Letting Experience!...”

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Nov 21,2024
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Charlotte
By: 'Ahmed'
Nov 21,2024
0 people found
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Charlotte Cadger and the Belvoir team delivered an outstanding service throughout my letting application process. The viewing was seamless, and within just 24 hours of submitting my application, everything was sorted—my offer was accepted, the holding deposit was secured, and the referencing completed. I’ve ...
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“Chelsea she is very good and helpful! And fa......”

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Nov 20,2024
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Chelsea
By: 'Alexandra'
Nov 20,2024
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Chelsea she is very good and helpful! And fast response!...
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“Mr...”

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Nov 19,2024
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Carlie Hillas
By: 'Alex Sieh'
Nov 19,2024
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We've been happy with Belvoir as our property agent for the past two years. The experience of working with Carlie Hillas has been exceptional. Carlie is very reliable and professional, always gives helps promptly and smoothly. Their service is excellent and highly recommended for anyone ...
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“Thank you, Belvoir, for being such a fantasti......”

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Nov 18,2024
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Ellie
By: 'Sabia'
Nov 18,2024
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Thank you, Belvoir, for being such a fantastic letting agency. I live abroad and you make everything so easy. A special thanks to Ellie who acts as the manager on my portfolio. She is brilliant. Always responsive and professional....
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“Thank you Belvoir Welwyn....”

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Nov 18,2024
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Billy
By: 'Richard'
Nov 18,2024
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My thanks to Belvoir Welwyn especially Billy & Ben who were highly professional in the sale of my property. They kept me updated with all aspects of the sale & also liaised with my solicitors....
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“Belvoir has been looking after my property fo......”

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Nov 18,2024
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Carlie Hillas
By: 'Raghu Kota'
Nov 18,2024
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Belvoir has been looking after my property for last 13 yrs and they have been excellent. Carlie was very helpful and brilliant in finalising the renewal contract....
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“Carlie Hillas - Amazing Agent...”

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Nov 18,2024
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By: 'Caroline Fantozzi'
Nov 18,2024
0 people found
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Carlie Hillas has gone over and above when helping us with managing our rental property. We have had issues with the building maintenance but Carlie’s tenacious approach to chasing the contractors and her strong relationship with the tenant has ensured that all parties remain ...
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“As always chelsea is there any time I have a ......”

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Nov 18,2024
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Chelsea
By: 'John'
Nov 18,2024
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As always chelsea is there any time I have a problem she is an excellent communicator and very reassuring thank you very much...
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“Professional and friendly, Charlotte was punc......”

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Nov 18,2024
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Charlotte
By: 'Tristan'
Nov 18,2024
0 people found
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Professional and friendly, Charlotte was punctual, answered all questions I had and gave a professional impression of Belvoir, I would have no hesitation in renting from them....
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“Chelsea Garratt always take care of the tenan......”

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Nov 18,2024
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Chelsea
By: 'John'
Nov 18,2024
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Chelsea Garratt always take care of the tenants and makes letting hassle free....
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“Ellie always offers great service (probably w......”

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Nov 16,2024
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By: 'Thomas Roger Fairless Ellis'
Nov 16,2024
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Ellie always offers great service (probably with a smile, if I could see her)....
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“Chelsea's professional and friendly approach ......”

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Nov 16,2024
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Chelsea
By: 'Dean'
Nov 16,2024
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Chelsea's professional and friendly approach is so helpful when dealing with my letting. A few times Chelsea has gone above and beyond to get issues resolved, not only is Chelsea a credit to the company but the industry as well....
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“Great service from Ellie...”

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Nov 15,2024
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By: 'Julie C'
Nov 15,2024
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Great service from Ellie. Keeps me informed of my properties requirements and responses to emails in a prompt and professional manner....
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“Ellie Dickinson does good job,quick and kindr......”

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Nov 15,2024
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By: 'Lina'
Nov 15,2024
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Ellie Dickinson does good job,quick and kindly respond to request....
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“Many thanks Ellie for the service offer to us......”

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Nov 15,2024
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By: 'Jorge López'
Nov 15,2024
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Many thanks Ellie for the service offer to us the whole year Great efiiciency and quick response...
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“Thanks to Belvoir Welwyn and Ms Carlie Hillas...”

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Nov 15,2024
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Bridget
By: 'Ilia'
Nov 15,2024
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Thanks to Belvoir Welwyn team and Ms Carlie Hillas for the easy going rental year! We had an issue with a fence post that was fixed really quickly! Thanks to Ms Bridget Gavin for the efficient and honest inspections of the property! Wishing happy festive ...
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“Our family has lived here almost 2 years. We ......”

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Nov 15,2024
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Chelsea
By: 'Jennifer'
Nov 15,2024
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Our family has lived here almost 2 years. We have made lots friends, neighbors. Ellie is very helpful while there is any maintenance need to follow up. Wish her all the best!...
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“Ellie always offers a professional prompt ser......”

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Nov 15,2024
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By: 'Elaine Connors'
Nov 15,2024
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Ellie always offers a professional prompt service, good communication skills...
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“Ellie has been so helpful this year, looking ......”

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Nov 15,2024
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By: 'Helen'
Nov 15,2024
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Ellie has been so helpful this year, looking after my Property rental Hampton Close. Keeping me posted on any issues and working to close them out with me Really Appreciate all you do thanks Helen Landsbury...
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“Ellie is kind and always provides the clarifi......”

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Nov 13,2024
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By: 'A Simonetti Justo'
Nov 13,2024
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Ellie is kind and always provides the clarifications we need in a timely manner. Also, Jack has been of great help since the start,...
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Staff picture Carlie Hillas
No image available Chelsea
(116)
Staff picture Ellie
No image available Sue
(23)
Staff picture Davinder
(23)
Staff picture Jack
Staff picture Billy
(10)
No image available Charlotte
No image available Superna
No image available Bridget
(2)
Staff picture Julie
No image available Dowson
No image available Chloe
Staff picture Suman
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir, Welwyn AL6 9EE



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Branch - Welwyn & St Albans, Welwyn, AL6

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