0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 28,2013
Jun 28,2013
1
people found
this helpful
this helpful
The office was very close to the rented accommodation but they seemed unable to respond very quickly to complaints. A faulty shower and broken entrance door handle were not fixed during the 9 month tenancy.
On termination they were given a months notice but failed to inspect while the tenant was resident because it isn't their procedure however they didn't manage to inspect at time to suit the former tenant either. We spent 2 weeks asking if the inspection had been done and if we could have the deposit back and were given various excuses none of which complied with the tenancy deposit scheme. With a couple of days to go before the deposit was needed to pay another landlord they then found some minor problems with the flat and decided to withhold £45 for a job that quite frankly I could have done for £10. They didn't release the deposit in time and left it until a Friday morning advising that it would take 3 working days to clear. Effectively making the tenant homeless. Don't use these agents they are totally inefficient and unprofessional. The tenancy deposit scheme are investigating.
On termination they were given a months notice but failed to inspect while the tenant was resident because it isn't their procedure however they didn't manage to inspect at time to suit the former tenant either. We spent 2 weeks asking if the inspection had been done and if we could have the deposit back and were given various excuses none of which complied with the tenancy deposit scheme. With a couple of days to go before the deposit was needed to pay another landlord they then found some minor problems with the flat and decided to withhold £45 for a job that quite frankly I could have done for £10. They didn't release the deposit in time and left it until a Friday morning advising that it would take 3 working days to clear. Effectively making the tenant homeless. Don't use these agents they are totally inefficient and unprofessional. The tenancy deposit scheme are investigating.
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Latest Reviews
28th Jun 2013
reviewed by 'Mrs'
Opening Hours
Address
Mead Property Management Services Ltd.
50 Severn Grove
Cardiff
Cardiff County
CF11 9EN
029 20 228428
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
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- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 28,2013
Jun 28,2013
1
people found
this helpful
this helpful
The office was very close to the rented accommodation but they seemed unable to respond very quickly to complaints. A faulty shower and broken entrance door handle were not fixed during the 9 month tenancy.
On termination they were given a months notice but failed to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
