0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Jun 28,2013
Jun 28,2013
7
people found
this helpful
this helpful
Cheryl the sales progressor.... didn't progress much of anything. After the original moving date of 30/5 I didn't eventually move until 5/7... at no point did Cheryl help matters as the people from sturdee were clearly unware of the moving process and she did nothing to move it along. Very unhelpful, and rarely responded to messgaes. Generally phoned after 5 O'clock. Not a good service and wouldn't recommend your move after sales service.
What agent could do to change your mind?
I had no problems with the sales team in gillingham but the after sales service was quite bad. Very little contact, rarely responded to missed calls and not helpful in lots of circumstances.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
8th Mar 2021
reviewed by 'Adam Bello'
11th Feb 2021
reviewed by 'Ricky'
3rd Jul 2017
reviewed by 'gift'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £241,000 | £241,000 |
| Lettings | 100% | 50% | £975 | £975 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 0 | 0 | 1 | 1 | 0 | 0 |
Areas covered
- Lower, Mid and Upper Gillingham
- Brompton, Darland
- Twydal areas
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Mar 08,2021
Mar 08,2021
0
people found
this helpful
this helpful
This is to thank Miss Chloe Parson, of Gillingham Branch for her excellent, good, effective kind services from viewing to helping with buying the property. I have no words to truly express the depth of my joy and satisfaction for the service she rendered. It ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 11,2021
Feb 11,2021
3
people found
this helpful
this helpful
I have a buy to let property in Gillingham. I had various estate agents value the property but Your Move seemed the most knowledgeable and experienced of all that came out. Some agents had various offers in place where the management fees would be discounted ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2017
Jul 03,2017
3
people found
this helpful
this helpful
they are theives been asking formy refund of 460 over 4 weeks now no way. reported to police n trading standard...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 28,2013
Jun 28,2013
7
people found
this helpful
this helpful
Cheryl the sales progressor.... didn't progress much of anything. After the original moving date of 30/5 I didn't eventually move until 5/7... at no point did Cheryl help matters as the people from sturdee were clearly unware of the moving process and she did nothing to move ...
read full review
read full review
What agent could do to change your mind?
I had no problems with the sales team in gillingham but the after sales service was quite bad. Very little contact, rarely responded to missed calls and not helpful in lots of circumstances.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.your-move.co.uk/help/complaints-process
Last updated at 3:31 PM 15/12/2015 by allAgents
