100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 26,2013
Jun 26,2013
1
people found
this helpful
this helpful
My husband and I celebrated when our contract with Ward and Partners finally ended. We had four months of grief including potential buyers lifting our bathroom flooring to look underneath. People were showing up five hours early saying they had been told a different time to us. There were many promises that did not materialise, for example, an expected twelve viewers were predicted to attend our open house but only two turned up. We were advertised as having no forward chain when in fact we were buying a house that had a forward chain (Ward knew about this). The initial offer from a potential buyer was ten thousand pounds below our lowest acceptable price and the branch manager was suggesting we accept the offer because of the area we live in. A month later we secured a buyer for fifteen thousand pounds higher. I was given conflicting stories about our buyer's buyer and twice was told that our buyer had lost their buyer. Miraculously when our buyer lost their buyer they found another within hours!!! Needless to say, around two months later we were given a different story about the situation and eventually we were left with a house and no buyer, a house we had bought (offer accepted), and a contract that precluded us from securing another agent. Finally, when our contract with Ward expired we went out for a nice dinner and switched to XXXXXX. Will keep you posted regarding their performance however, if you find stress aversive I strongly recommend that you do not use Ward and Partners when selling your house.
What agent could do to change your mind?
Been honest and put in some decent effort. Let us know what was going on more often. Found a buyer who could afford our property.Attached Filesnbsp;
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Latest Reviews
13th Jul 2021
reviewed by 'Edyta Dobosz'
27th Nov 2014
reviewed by 'Ellen'
12th Dec 2013
reviewed by 'Matt'
10th Dec 2013
reviewed by 'Robert'
30th Aug 2013
reviewed by 'Mrs'
Opening Hours
Address
Wards
32 St Margarets Street
Canterbury
Kent
CT1 2TG
S 01227 766669 L 01227 453793
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £195,000 | £245,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 8 | 0 | 2 | 1 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Jul 13,2021
Jul 13,2021
0
people found
this helpful
this helpful
We've been looking for house for months. I contacted with Wards agency and have spoken with Kate. She met us and showed few houses. One house we wanted to see again and was not problem for her. I am really impressed with the service I ...
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Sep 11,2019
Sep 11,2019
0
people found
this helpful
this helpful
Fantastic, personal service! Would highly recommend. Wards helped me find a buyer for my house and made the process completely seamless. Good communication and worked hard for their fee....
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Nov 27,2014
Nov 27,2014
3
people found
this helpful
this helpful
We had a terrible experience buying from ward and partners. We found our ideal first home with them, through the 'sale by tender'. This meant that we had to pay the agent fees. 2%+VAT of the property price.
the staff were rude, they never phoned ...
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What agent could do to change your mind?
They could have phoned back when they said they would. They could have been polite and actually helpful.Attached Filesnbsp;
Comment on agent fees
We had to pay the agents fee, 2%+VAT of purchase price. As a first time buyer, this was absolutely disgusting.
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Dec 12,2013
Dec 12,2013
0
people found
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I found Vanessa and Debbie very helpful throughout the whole process and would highly recommend them to anyone who is looking at purchasing a property.
I would recommend that you review your position in recommending Martin Tolhurst as Solicitors as I will never be using ...
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Dec 10,2013
Dec 10,2013
0
people found
this helpful
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We purchased a property from Wards and had were ready to exchange. Being based outside the UK we wanted to complete the purchase (to be able to rent out the property). Our main issues were with the solicitors and Demi was extremely helpful in coordinating ...
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Aug 30,2013
Aug 30,2013
1
people found
this helpful
this helpful
Demi and the team from Deal, James, Amy, Matt were the most professional and more importantly dedicated team of people. Demi's attitude and attentiveness to problem solving the issues on not only my house sale but also that of my Mothers sale were exemplary. I ...
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Sep 10, 2013
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(2)
Dear Mrs McConnell,
The pleasure was all ours. Thank you for your kind comments about our Deal office - I am glad you found the team helpful. We understand that the process can be a stressful one and Demi's role as a Sales Progressor is a vital one to ensure that we can help you from the start to the finish.
Regards,
Jason Bunning, Group Partner, Ward and Partners. ...
Aug 27,2013
Aug 27,2013
0
people found
this helpful
this helpful
I found ward and partners at canterbury very good they arranged my mortgage and sold the bungalow that I had renovated Very quickly even though we had some problems.
My biggest problem is that they promote XXXX solicitors to whom I have not got one ...
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Aug 26,2013
Aug 26,2013
0
people found
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We should like to commend Demi Crick on her excellent efforts in ensuring that our flat was eventually sold after a very difficult 9 months!...
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Jun 26,2013
Jun 26,2013
1
people found
this helpful
this helpful
My husband and I celebrated when our contract with Ward and Partners finally ended. We had four months of grief including potential buyers lifting our bathroom flooring to look underneath. People were showing up five hours early saying they had been told a different time ...
read full review
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What agent could do to change your mind?
Been honest and put in some decent effort. Let us know what was going on more often. Found a buyer who could afford our property.Attached Filesnbsp;
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Mar 15,2013
Mar 15,2013
0
people found
this helpful
this helpful
My review concerns the excellent service that we received from Sales Progressor Demi Crick.
Without Demi's dedication, quick thinking and excellent negotiation skills we certainly would not be at the completion stage today. I have to say that Demi shows maturity beyond her years and ...
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Apr 04, 2013
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(1)
Thank you for these great comments, we look forward to helping you again soon. Jason Bunning, Group Partner ...
Jan 27,2013
Jan 27,2013
0
people found
this helpful
this helpful
When Ben first came to our property he was friendly and helpful he was also confident in his opinions and knew his job well which put my mind at ease fom the start.
Ben has been Dilligent and hard working throughout the process of selling ...
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Apr 04, 2013
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(1)
Thank you for these great comments, it has been a pleasure working with you we look forward to helping you again soon. Jason Bunning, Group Partner ...
Sep 09,2012
Sep 09,2012
4
people found
this helpful
this helpful
I am very happy with the service of Ward & Partner. Rachel gave a good professional advice. No time wasted - straight to the point. She was polite and rather experienced in the selling properties. This is the second time I am dealing with them and ...
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Sep 07,2012
Sep 07,2012
21
people found
this helpful
this helpful
The team at Ward and Partners in Canterbury put in a tremendous amount of hard work in getting our house sold. They took it on when it had previously been marketed poorly by another agent and against this background worked to relaunch it and achieve ...
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