WSB Group
Trowbridge, BA14
1/5, 1 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“Poor communication, no paperwork, constant chasing for Agreements etc. Tenants ......”

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Jun 26,2013
Minithumbdown
By: 'Jane'
Jun 26,2013
0 people found
this helpful
Poor communication, no paperwork, constant chasing for Agreements etc. Tenants moved in before any paperwork was signed.

Allowed pet into property despite pre tenancy documentation specifying no pets. WSB said they would check with us that a dog was allowed, didn't check and then said yes to tenant! Unbelievable.

Individual completing Inventory left litter in property and walked dirt into carpets and floors.

Terrible customer service and complaint handling.
What agent could do to change your mind?
Done their job, do paperwork on time, read documents and conditions specified by landlords.
Attached Filesnbsp;
Was this helpful? Yes

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Opening Hours
Address

WSB Group
54 Castle StreetWebsite: www.wsbgroup.com MemberNALS
Trowbridge
Wiltshire
BA14 8AU
01225 716400

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Poor communication, no paperwork, constant chasing for Agreements etc. Tenants ......”

Share on :
Jun 26,2013
Minithumbdown
By: 'Jane'
Jun 26,2013
0 people found
this helpful
Poor communication, no paperwork, constant chasing for Agreements etc. Tenants moved in before any paperwork was signed. Allowed pet into property despite pre tenancy documentation specifying no pets. WSB said they would check with us that a dog was allowed, didn't check and then said ...
read full review
What agent could do to change your mind?
Done their job, do paperwork on time, read documents and conditions specified by landlords.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by WSB Group, Trowbridge BA14 8AU



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