Chancellors
Witney, OX28
3/5, 9 reviews
44% recommended
0% lettings valuation accuracy
25% lettings fee satisfaction

“I feel that we have been 'played by this branch ......”

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Jun 18,2013
Minithumbdown
By: 'Mollysuki'
Jun 18,2013
2 people found
this helpful
I feel that we have been 'played by this branch in Witney. Told that our offer similiar to another and they wanted to confirm with our EA that we had sold our property and the vendors would then make a decision. They said they'd phone-no call. We called them. Would you believe it, they've had another offer for the full asking price!! We upped our offer they said the'd call when they had spoken to the vendor. NO CALL AGAIN!!! We called them. They said vendors would make a decision after he had spoken to his partner and they would ring us today 18 th June. They also asked us for the name of our solicitor. Well we're still waiting for the call! I called them at 6.00 and got through to the admin office explained and said they should have called even if it was to say that a decision hadn't been made. Grrr! Admin said she'd send them message marked urgent and to contact ASAP. Well guess what we're still waiting! Buying and selling is stressful enough without EA's playing these games. So glad we didn't use them to sell our house. Although we did get hassled quite a bit to go with them. Very unhappy!
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Opening Hours
Address

Chancellors
14 Corn Street
Witney
Oxfordshire
OX28 6BL
01993 774551, 01993 774179

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 25% £1,100 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 2 1 1 1 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Paul was exceptionally helpful in guiding me through the house ......”

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Sep 08,2017
Minithumbup
Paul
By: 'Brannock'
Sep 08,2017
0 people found
this helpful
Paul was exceptionally helpful in guiding me through the house selling process from beginning to end - nothing was too much trouble. He kept me informed and liaised efficiently between all parties. I cannot thank him enough for all the care and support I received ...
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Comment on agent fees
As expected
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“I£ve paid an application fee of 350 pounds.My application ......”

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Jun 19,2017
Minithumbdown
Liam
By: 'Ricardo'
Jun 19,2017
1 people found
this helpful
I£ve paid an application fee of 350 pounds. My application was refused. They did not refund my application despite many times that I chased them....
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Comment on agent fees
Expensive and they didn´t refund me as provised
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“Kirsty woodley was very helpful in everything on purchasing a ......”

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Feb 07,2017
Minithumbup
Kirsty
By: 'Adam'
Feb 07,2017
0 people found
this helpful
Kirsty woodley was very helpful in everything on purchasing a house she did a really good job on everything letting me know on what to do and what was happening through out the process, she also gave me good advice on what do to do ...
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“Don't waste your time. That seems to be their job. ......”

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Mar 13,2016
Minithumbdown
By: 'Anonymous'
Mar 13,2016
2 people found
this helpful
Don't waste your time. That seems to be their job. Broken promises, disinterested staff. Never felt so under-valued by a business. How they mange to keep running is a mystery to me. After a month of silence we walked away and went across the road ...
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What agent could do to change your mind?
N/A
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Comment on agent fees
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“Tom was extremely helpful throughout my property search. He was ......”

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Sep 19,2014
Minithumbup
Tom
By: 'EmilyC'
Sep 19,2014
3 people found
this helpful
Tom was extremely helpful throughout my property search. He was responsive, professional and courteous throughout, and I would highly recommend him, and Chancellors. Pleasure to deal with....
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“After previous bad experience with certain lettings agents, I was ......”

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Sep 17,2014
Minithumbup
Tom
By: 'Louise'
Sep 17,2014
2 people found
this helpful
After previous bad experience with certain lettings agents, I was extremely relieved to receive such a high standard of service from Chancellors. Tom was very professional and polite and ensured the process ran smoothly and on time. The contract and fees were also very fair ...
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“When we viewed our property we were promised that it ......”

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Jan 16,2014
Minithumbdown
By: 'UnhappyTenant'
Jan 16,2014
4 people found
this helpful
When we viewed our property we were promised that it would be professionally cleaned but when we picked up our keys it was filthy, the agent was useless, didn't even know who should have done the job. They wouldn't do anything about it and we ...
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“I feel that we have been 'played by this branch ......”

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Jun 18,2013
Minithumbdown
By: 'Mollysuki'
Jun 18,2013
2 people found
this helpful
I feel that we have been 'played by this branch in Witney. Told that our offer similiar to another and they wanted to confirm with our EA that we had sold our property and the vendors would then make a decision. They said they'd phone-no ...
read full review
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“I cant tell you how disgruntled I am with this ......”

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May 07,2013
Minithumbdown
Richard
By: 'Binky_London'
May 07,2013
3 people found
this helpful
I cant tell you how disgruntled I am with this agent, not that Breckon and Breckon were much better. My fiancƒÂ© is a client and he and his ex are attempting to sell their former marital home. After her reluctance to put the house on ...
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What agent could do to change your mind?
We are trapped using this agent at the moment as to get out of the contract the house would have to not be marketd for a couple of weeks and we can not afford that. This was a rather high-end house for the area. I would have expected a bit more attention to detail in regards to securing the sale, as well as ensuring all calls were returned. And it would have been dandy to have been told about the collapse of the sale WHEN IT ACTUALLY HAPPENED!
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Chancellors, Witney OX28 6BL



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