100% sales valuation accuracy
100% sales fee satisfaction
Jun 20,2013
Jun 20,2013
5
people found
this helpful
this helpful
Within a week of putting the house on the market DC found 2 keen buyers who made offers. On DC's advice we accepted the lower of the offers as they were cash buyers, exchanging contracts that same week on their house and they were local who knew our property well. Also being ex-police added a degree of integrity to the deal. They did not exchange that week nor for the following eight weeks. Early on and in writing we made it clear that we would be away on holiday for 2 weeks some 2 months after the offer was accepted and that we would have to exchange/complete after we returned. A date was set for completion 3 days following our return. We arranged removers and forwarding of mail before we went on holiday. In the middle of the holiday the buyers backed out for no apparent reason. No apology from the agents. But they found a new buyer within a month. Also cash buyers with no property to sell. Also keen to complete and move in within 5-6 weeks. 3 weeks later the buyers requested to link the purchase to the sale of some other property they owned. We refused and argued they should stick to the original deal. They threatened to walk away from the deal and in writing we suggested ti DC that "he got a grip on this sale after the fiasco of the last deal falling through". The sale went ahead but with no contact (writing or phone) from the agents to ourselves from that moment until we completed some 7 weeks later. Not even on the day of completion was there any contact with us. Nothing. Very poor communication and no progress reports in writing whatsoever. Even our Ely based solicitors said they had never experienced such poor work from an estate agent. They do not deserve any future business and will not ever have any from us again.
What agent could do to change your mind?
Answered our e-mails. Returned our phone calls. Sympathised when the buyers they recommended walked away after several weeks of the purchase process. Also responded to our comments when they submitted their sales blurb for our approval. The house had and was built for 4 bedrooms - they put three bedrooms. The house was in a cul-de-sac. They did not think this important enough to put in their sales blurb. The house was one of nine on an exclusive private estate with private access. Even this was omitted from their sales blurb. I think the staff of DC worked hard and diligently but DC himself was complacent, amateurish, and slap-dash.Attached Filesnbsp;
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Latest Reviews
29th Aug 2019
reviewed by 'Africa'
11th Jan 2019
reviewed by 'Flower'
20th Jun 2013
reviewed by 'Roger'
Opening Hours
Address
David Clark & Company
20-22 Market Place
Ely
Cambridgeshire
CB7 4NT
01353 665020
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 29,2019
Aug 29,2019
0
people found
this helpful
this helpful
Horrible experience!!!! AVOID
First we did the viewing for a house that we spoke that it was going to cost 750 a month. When contract was finish and sign the contract was for 755.
When the cold of the winter came my boiler broke so no hot ...
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Jan 11,2019
Jan 11,2019
0
people found
this helpful
this helpful
Rented a property through David Clark, Don was very nice however most emails have not been answered and I had no idea what's going on. The property that we moved into turned out to be quite dirty and hasn't been professionally cleaned which was very ...
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Comment on agent fees
Don as a person very nice.
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Jun 20,2013
Jun 20,2013
5
people found
this helpful
this helpful
Within a week of putting the house on the market DC found 2 keen buyers who made offers. On DC's advice we accepted the lower of the offers as they were cash buyers, exchanging contracts that same week on their house and they were local who ...
read full review
read full review
What agent could do to change your mind?
Answered our e-mails. Returned our phone calls. Sympathised when the buyers they recommended walked away after several weeks of the purchase process. Also responded to our comments when they submitted their sales blurb for our approval. The house had and was built for 4 bedrooms - they put three bedrooms. The house was in a cul-de-sac. They did not think this important enough to put in their sales blurb. The house was one of nine on an exclusive private estate with private access. Even this was omitted from their sales blurb. I think the staff of DC worked hard and diligently but DC himself was complacent, amateurish, and slap-dash.Attached Filesnbsp;
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