North Kensignton, London, W11
1.8/5, 5 reviews
20% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“Having dealt with a lot of agents around Notting Hill ......”

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Jun 10,2013
Minithumbup
Richard
By: 'Erin'
Jun 10,2013
2 people found
this helpful
Having dealt with a lot of agents around Notting Hill we found Richard Gunning to be the stand out example of what agents should be. Instead of just grabbing keys and opening doors we felt from the outset he took the time to get to know us and our criteria.

This made such a big difference to other agents as we felt comfortable knowing that our search was safe in his hands. He explained the whole process including payments and fees from the outset so there were no 'hidden charges', and was excellent in showing us properties that matched our criteria.

If only all agents were as easy, efficient and painless to deal with.
Was this helpful? Yes
By: Patrick Littlemore
Jun 10, 2013
Dear Erin, thank you so much for your kind words. "Easy, efficient and painless" - I could not have said it better myself. Much appreciated, Patrick Littlemore, Director of Lettings

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Opening Hours
Address

Marsh & Parsons
136 Lancaster Road
North Kensington,London
Greater London
W11 1QU
020 7313 8350

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £4,300 £4,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 1 0 0 0 1 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“This is absolutely the WORST lettings agency and property management ......”

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Aug 11,2017
Minithumbdown
By: 'Jack'
Aug 11,2017
5 people found
this helpful
This is absolutely the WORST lettings agency and property management I have ever used. When I was renting the flat, they showed me three options. After I put an offer on my favorite flat, they called me back and told me they had forgotten that ...
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Comment on agent fees
Lots of hidden fees. Poor service.
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“Having dealt with a lot of agents around Notting Hill ......”

Share on :
Jun 10,2013
Minithumbup
Richard
By: 'Erin'
Jun 10,2013
2 people found
this helpful
Having dealt with a lot of agents around Notting Hill we found Richard Gunning to be the stand out example of what agents should be. Instead of just grabbing keys and opening doors we felt from the outset he took the time to get to ...
read full review
Was this helpful? Yes
By: Patrick Littlemore
Jun 10, 2013
View all comments (1)
Dear Erin, thank you so much for your kind words. "Easy, efficient and painless" - I could not have said it better myself. Much appreciated, Patrick Littlemore, Director of Lettings ...

“Marsh & Parsons have managed my property for 13 years and the ......”

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Jan 26,2012
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Neil
By: 'Disgruntled'
Jan 26,2012
3 people found
this helpful
Marsh & Parsons have managed my property for 13 years and the first 8 were great I dealt with just one property manager. For the past 5 years since Foxtons bought them out it has gone from bad to worse, I have had to deal with up to 4 different ...
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What agent could do to change your mind?
Their arrogance manifested itself in them never even bothering to come back to me to listen to my complaints. The don't give a toss about their customers.
Attached Filesnbsp;
Was this helpful? Yes
By: Peter Rollings
Feb 13, 2012
View all comments (2)
Firstly, thank you ‘polite note’ for putting the record straight! Secondly, ‘disgruntled landlord’ I’m obviously very disappointed to read your review. At Marsh & Parsons, we take formal complaints extremely seriously – so naturally, I would like to get to the bottom of how this has happened. Finally, just for your reference, the members of staff you mentioned, left our company some five years ago. Please feel free to contact me on prollings@marshan ...

“Not sure where to start really, originally I had another ......”

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Aug 02,2010
Minithumbdown
By: 'mitchy'
Aug 02,2010
0 people found
this helpful
Not sure where to start really, originally I had another negotiator helping me with my search I was then passed on to a rude arrogant man who showed me properties that were not only hugely out of my price range but where not in the ...
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“Have dealt with the lettings part of Holland Park office, ......”

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Apr 23,2010
Minithumbdown
By: 'emmap'
Apr 23,2010
0 people found
this helpful
Have dealt with the lettings part of Holland Park office, and agree with previous reviewer that Karen Aldrich was fantastic. The Sales team at North Ken branch have been appalling, staff were rude and misled us in their dealings. I should imagine for the vendor ...
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No fees information available
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Complaints Procedure

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Awards won by Marsh & Parsons, London W11 1QU



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