0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 08,2013
Jun 08,2013
1
people found
this helpful
this helpful
I came to foxwood to view a 1 bedroom flat, I spoke to a lady with poor English and poor phone manners. When a viewing was set up I arrived in the area only to be called 30 minutes before the viewing to say its cancelled, so I set another viewing for the following week only to have the letting agent not show up, after 15 minutes of waiting I called there office to find I was dealing with the same woman who's response was...... well I put it on the calendar. This company is a joke and so are the people working there. If you want a stress free move DONT USE FOXWOOD.
What agent could do to change your mind?
Keep there appointments, and don't leave possible tenants outside property's without even telling us that there not coming.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Oct 2013
reviewed by 'Purley'
9th Oct 2013
reviewed by 'DylanV'
2nd Oct 2013
reviewed by 'Barbs'
2nd Oct 2013
reviewed by 'Fox'
2nd Oct 2013
reviewed by 'DH1975'
Opening Hours
Address
Foxwood Residential Ltd
33 Lower Addiscombe Road,
Croydon
Surrey
CR0 6PQ
0208 604 1300
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 15,2013
Oct 15,2013
0
people found
this helpful
this helpful
I decided to find a great agent to manage my mid sized portfolio of properties in the Croydon area.
I take my responsibilities as a landlord very seriously and experience has taught me agents are the key to ensuring both landlord and tenant are happy. ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2013
Oct 09,2013
0
people found
this helpful
this helpful
I am a landlord who is based in France. I was recommended to Foxwood by a friend of mine who had previously used them in the past. I have never met any of staff at Foxwood personally and I have been Liasing with Niven via ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2013
Oct 02,2013
0
people found
this helpful
this helpful
I use Foxwood for the property management of all my properties, and move the lettings over when they arise. They are honest, hardworking and highly efficient. If you want a hungry company, then I advise you to try them. Have a nice day x...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2013
Oct 02,2013
0
people found
this helpful
this helpful
I am both a developer, a vendor and a landlord. I have used Foxwood for the passed 14 months and they sent a round robin for a review. I have used them since a recommendation as my sole agent and have advised a network of developers ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2013
Oct 02,2013
0
people found
this helpful
this helpful
Impeccable service from Foxwood, Niven in particular was completely responsive to my requirements as opposed to the pushy, arrogant tact taken by many other agencies. Foxwood were clear and concise with every aspect of letting the property and aftercare was (and has been) second to ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2013
Oct 02,2013
0
people found
this helpful
this helpful
I am a single property landlord, and can highly recommend Foxwood.
I tried a number of different agencies who seemed to have little interest in answering my questions (yes I was scared as you could say I was a reluctant landlord), but they took the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2013
Oct 02,2013
0
people found
this helpful
this helpful
I was very happy with the service i received from Foxwood. All the staff was very courteous and helpful. i would highly recommend using them to anybody. I do not have a bad word to say about them as they met all my expectations....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2013
Oct 01,2013
0
people found
this helpful
this helpful
I recently let my property to Foxwood residential, I found them very efficient and I was kept up to date at each point of their letting process. I would recommend them highly...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2013
Jul 22,2013
1
people found
this helpful
this helpful
Thomas Wyers was claiming to be the private landlord of a property I had seen listed on the internet. I called him. He was well spoken and polite. We arranged that he would meet me at the property the following evening to show me around.
...
read full review
read full review
What agent could do to change your mind?
There is no question of this man redeeming himself - he has acted in the manner of a criminal.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 02, 2013
View all comments
(2)
We have reported this 'review' as it is guilty of deception and fraud. Rather than go through each comment please offer any evidence of any director being investigated by the police - there isn't any as this is untrue and libellous. As I say we have reported this abuse and would hope that AllAgents prevent this from happening to us or any other agent. ...
Jul 05,2013
Jul 05,2013
3
people found
this helpful
this helpful
I entrusted this agent with my lovely newly refurbsished property to market. As iots atop floor flat I said it wasn't suitable for children. I did agree to consider a family wirth 1 older child. I ended up with a family with 2 children under 5 one being ...
read full review
read full review
What agent could do to change your mind?
Accept responsibility for their gross incompetence.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 01, 2013
View all comments
(1)
Dear Karen
Thank you for your email.
If you would allow me to respond:
1. We showed you the information we gathered from the tenants who claimed to have 1 child, the only entered our premises with one child, and as such I do not know of any reasonable way that we could have disproved their claim.
2. On finding out they had 2 children (and with your service only being let only) we went above and beyond our legal responsibility to ensure the tenants were removed without failure to pay ...
Jun 08,2013
Jun 08,2013
1
people found
this helpful
this helpful
I came to foxwood to view a 1 bedroom flat, I spoke to a lady with poor English and poor phone manners. When a viewing was set up I arrived in the area only to be called 30 minutes before the viewing to say its cancelled, so ...
read full review
read full review
What agent could do to change your mind?
Keep there appointments, and don't leave possible tenants outside property's without even telling us that there not coming.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 01, 2013
View all comments
(1)
Dear Reviewer
We did have other prospective customers with similar concerns, and although she was a lovely lady she did not last for very long. Her English was much better in person/ when interviewing than on the phone. As previously mentioned she is no longer with us (although we wish her the best in all her future endeavors), and we are much happier with the staff we have now and we believe you would be too. Apologies for your concern. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in CR0 
We did have other prospective customers with similar concerns, and although she was a lovely lady she did not last for very long. Her English was much better in person/ when interviewing than on the phone. As previously mentioned she is no longer with us (although we wish her the best in all her future endeavors), and we are much happier with the staff we have now and we believe you would be too. Apologies for your concern.