100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Jun 07,2013
Jun 07,2013
1
people found
this helpful
this helpful
I met up with the agent and she was friendly enough, showed me around the properties. 2 of the properties were within one apartment block; The Wentwood and were going for similar prices ~130k. Unfortunately was a fair amount of information she didn't know when I asked, stuff such as how much the property had been rented for previously the service charge on the apartments, etc. To her credit she said she'd find out these bits of information and get back to me. 3-4 days passed and I got nothing, so I emailed to remind her of the pending details I was due to recieve. My email was sent on the 28th of may and I got a response back on the 31st, so another 3 days had passed before I got a response - keeping in mind these were all work days. The delay wasn't the issue though, the issue was when she got back to me she told me one of the properties within the Wentwood had now been sold.... on top of this she had only emailed me answers to some of my questions DESPITE me having refreshed her memory by including the questions in my follow-up email.
So I draft another email up and send it, saying it was dissappointing that the property had been sold as I was in fact interested in making an offer on that particular property. I ask for the missing details of the remaining properties, including the size and return of the property that had been sold. I did this purely because I wanted to compare against the remaining property that was still available in The Wentwood.
The response I got:
The only available apartment is 27 in that development
Regards,
So I draft another email up and send it, saying it was dissappointing that the property had been sold as I was in fact interested in making an offer on that particular property. I ask for the missing details of the remaining properties, including the size and return of the property that had been sold. I did this purely because I wanted to compare against the remaining property that was still available in The Wentwood.
The response I got:
The only available apartment is 27 in that development
Regards,
What agent could do to change your mind?
Not been so ridiculous in how they handle customers.Attached Filesnbsp;
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Latest Reviews
7th Mar 2016
reviewed by 'legalunicorn'
7th Jun 2013
reviewed by 'zyao'
Opening Hours
Address
Hunters Property Group
1 Deansgate
Manchester
Greater Manchester
M3 1AZ
0161 830 5800
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 07,2016
Mar 07,2016
5
people found
this helpful
this helpful
We signed a six month tenancy agreement for an apartment via a letting agent (who shall remain nameless). On the day that we moved in we were sent an email from said letting agent, informing us that the apartment was also up for sale via ...
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What agent could do to change your mind?
N/AAttached Filesnbsp;
Comment on agent fees
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Jun 07,2013
Jun 07,2013
1
people found
this helpful
this helpful
I met up with the agent and she was friendly enough, showed me around the properties. 2 of the properties were within one apartment block; The Wentwood and were going for similar prices ~130k. Unfortunately was a fair amount of information she didn't know when I ...
read full review
read full review
What agent could do to change your mind?
Not been so ridiculous in how they handle customers.Attached Filesnbsp;
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Yes
Feb 13,2013
Feb 13,2013
4
people found
this helpful
this helpful
helpful from the start in poor marketing conditions. Regular contact through e mails and phone and useful feedbacks fro visits. Seemed to be cohesive team . I had confidence with them so did not change agents despite the property being with them for 1 year....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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