0% lettings valuation accuracy
25% lettings fee satisfaction
May 07,2013
May 07,2013
3
people found
this helpful
this helpful
I cant tell you how disgruntled I am with this agent, not that Breckon and Breckon were much better. My fiancƒÂ© is a client and he and his ex are attempting to sell their former marital home. After her reluctance to put the house on the market in the first place, a court order later, and 10 months on the market with Breckon & Breckon - no offers came in. He switched to Chancellors. Richard was very knowledgeable of the area and was positive of a quick(ish) sale. 5 months later and a 20K price drop a cheeky offer did come in. It was accepted after 1 week of negotiating and my fiancƒÂ© was ready to exchange 5 weeks later. When he called the solicitor dealing with it (recommended by Chancellors), he was told the buyer had pulled out on Monday. It was now Weds, and he had heard nothing from the estate agent! Meanwhile, we had already moved forward with our house purchase and had invested close to 2k in surveys and valuations. My fiancƒÂ©'s ex had also started packing the house to move in a few weeks time. The buyer used the excuse that things were not moving fast enough, however- there were no conditional deadlines to work to. Even now Chancellors are slow to return calls, if at all, and all communication on progress of remarketing is initiated and chased by us. Very disappointing to say the least.
What agent could do to change your mind?
We are trapped using this agent at the moment as to get out of the contract the house would have to not be marketd for a couple of weeks and we can not afford that. This was a rather high-end house for the area. I would have expected a bit more attention to detail in regards to securing the sale, as well as ensuring all calls were returned. And it would have been dandy to have been told about the collapse of the sale WHEN IT ACTUALLY HAPPENED!Attached Filesnbsp;
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Latest Reviews
8th Sep 2017
reviewed by 'Brannock'
19th Jun 2017
reviewed by 'Ricardo'
7th Feb 2017
reviewed by 'Adam'
13th Mar 2016
reviewed by 'Anonymous'
17th Sep 2014
reviewed by 'Louise'
Opening Hours
Address
Chancellors
14 Corn Street
Witney
Oxfordshire
OX28 6BL
01993 774551, 01993 774179
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 25% | £1,100 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 1 | 1 | 1 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 08,2017
Sep 08,2017
0
people found
this helpful
this helpful
Paul was exceptionally helpful in guiding me through the house selling process from beginning to end - nothing was too much trouble. He kept me informed and liaised efficiently between all parties. I cannot thank him enough for all the care and support I received ...
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Comment on agent fees
As expected
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Jun 19,2017
Jun 19,2017
1
people found
this helpful
this helpful
I£ve paid an application fee of 350 pounds.
My application was refused.
They did not refund my application despite many times that I chased them....
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Comment on agent fees
Expensive and they didn´t refund me as provised
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Feb 07,2017
Feb 07,2017
0
people found
this helpful
this helpful
Kirsty woodley was very helpful in everything on purchasing a house she did a really good job on everything letting me know on what to do and what was happening through out the process, she also gave me good advice on what do to do ...
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Mar 13,2016
Mar 13,2016
2
people found
this helpful
this helpful
Don't waste your time. That seems to be their job. Broken promises, disinterested staff. Never felt so under-valued by a business. How they mange to keep running is a mystery to me. After a month of silence we walked away and went across the road ...
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What agent could do to change your mind?
N/AAttached Filesnbsp;
Comment on agent fees
N/A
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Sep 19,2014
Sep 19,2014
3
people found
this helpful
this helpful
Tom was extremely helpful throughout my property search. He was responsive, professional and courteous throughout, and I would highly recommend him, and Chancellors. Pleasure to deal with....
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Sep 17,2014
Sep 17,2014
2
people found
this helpful
this helpful
After previous bad experience with certain lettings agents, I was extremely relieved to receive such a high standard of service from Chancellors. Tom was very professional and polite and ensured the process ran smoothly and on time. The contract and fees were also very fair ...
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Jan 16,2014
Jan 16,2014
4
people found
this helpful
this helpful
When we viewed our property we were promised that it would be professionally cleaned but when we picked up our keys it was filthy, the agent was useless, didn't even know who should have done the job. They wouldn't do anything about it and we ...
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Jun 18,2013
Jun 18,2013
2
people found
this helpful
this helpful
I feel that we have been 'played by this branch in Witney. Told that our offer similiar to another and they wanted to confirm with our EA that we had sold our property and the vendors would then make a decision. They said they'd phone-no ...
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May 07,2013
May 07,2013
3
people found
this helpful
this helpful
I cant tell you how disgruntled I am with this agent, not that Breckon and Breckon were much better. My fiancƒÂ© is a client and he and his ex are attempting to sell their former marital home. After her reluctance to put the house on ...
read full review
read full review
What agent could do to change your mind?
We are trapped using this agent at the moment as to get out of the contract the house would have to not be marketd for a couple of weeks and we can not afford that. This was a rather high-end house for the area. I would have expected a bit more attention to detail in regards to securing the sale, as well as ensuring all calls were returned. And it would have been dandy to have been told about the collapse of the sale WHEN IT ACTUALLY HAPPENED!Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
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Complaints Procedure
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