0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
May 23,2013
May 23,2013
3
people found
this helpful
this helpful
It is a great shame to have to rate this agent as Terrible. it's very unfortunate as i have heard positive comments previously.
However, I haven't quite experienced the lack of service Russell Marshall have offered me.
This isn't the first time I have had dealings with this agent, and all of the problems we had previously have come up again.
It is virtually impossible to arrange a viewing as the lettings department never return your call. I have had to call up plenty of times to try and arrange viewings, where the agent has tried to put me off.
I feel that we have lost the opportunity for the perfect house in the perfect location due to this lack of contact and cheap fob off's. Every time you try and call there is a different excuse, and what I think this really comes down to is the fact Nina actually has started up her own company and should focus either on Nina Clark Lettings or Russell Marshall as she cannot clearly handle the pressure of juggling the two.
Once again it pains me to say how terrible the service has been, and it's unfortunate that Russell Marshall seem to be building a bad reputation for themselves on the letting side. (I'm not the only one to receive this service).
However, I haven't quite experienced the lack of service Russell Marshall have offered me.
This isn't the first time I have had dealings with this agent, and all of the problems we had previously have come up again.
It is virtually impossible to arrange a viewing as the lettings department never return your call. I have had to call up plenty of times to try and arrange viewings, where the agent has tried to put me off.
I feel that we have lost the opportunity for the perfect house in the perfect location due to this lack of contact and cheap fob off's. Every time you try and call there is a different excuse, and what I think this really comes down to is the fact Nina actually has started up her own company and should focus either on Nina Clark Lettings or Russell Marshall as she cannot clearly handle the pressure of juggling the two.
Once again it pains me to say how terrible the service has been, and it's unfortunate that Russell Marshall seem to be building a bad reputation for themselves on the letting side. (I'm not the only one to receive this service).
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Latest Reviews
15th Dec 2021
reviewed by 'Michael'
23rd May 2013
reviewed by 'Berkshire1985'
Opening Hours
Address
Russell Marshall
Kennet House, 19 High Street
Hungerford
Berkshire
RG17 0NL
01488 686867
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 15,2021
Dec 15,2021
1
people found
this helpful
this helpful
Rude Rude Rude Rude Rude Rude, the only word that I can think of that describes the employee working there today....
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May 23,2013
May 23,2013
3
people found
this helpful
this helpful
It is a great shame to have to rate this agent as Terrible. it's very unfortunate as i have heard positive comments previously.
However, I haven't quite experienced the lack of service Russell Marshall have offered me.
This isn't the first time I have had ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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