Jeffries & Partners
North End Portsmouth, Portsmouth, PO2
2.5/5, 16 reviews
38% recommended
100% sales valuation accuracy
86% sales fee satisfaction
0% lettings valuation accuracy
75% lettings fee satisfaction

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“I've been a private landlord since 2006 and after a bad ......”

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May 30,2013
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By: 'EdG'
May 30,2013
0 people found
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I've been a private landlord since 2006 and after a bad experience with a major chain I've generally undertook all letting myself. However, there have been two instances where I've not had the time to let my properties myself, and on these occasions in 2010 and 2012 I've instructed Jeffries. I went for the finders-only service and the fee was very competitive, especially considering it includes all the tenant referencing. They took on board all my requirements and got my listing live within 24 hours. Both times my property had multiple offers and let agreed the following day and they kept me informed all the way through the process without me having to chase. I was so impressed second time round I even sent them a box of chocolates, they'd saved me so much time. The next time a tenant moves out I won't hesitate to instruct Jeffries again to take care of letting my property, it's easily worth their fee in terms of saving my time and they've demonstrated their competence and abilities.
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Latest Reviews

View all Reviews 16
7th Apr 2023
reviewed by 'Shelley'
“Thank you Harry, Dylan, Jack, Holly and Adam ( sorry if I missed any names out ) The whole team at Jeffries ......”
19th Oct 2022
reviewed by 'Elizabeth S.'
“I have just sold my flat through Jeffries. Adam and his team used their local knowledge to obtain quick viewings ......”
9th Jun 2022
reviewed by 'Luke'
“By far the worst experience I have ever had with a letting agent. From day one we have been reporting ......”
11th Mar 2021
reviewed by 'Veronica'
“Two bad experiences with them. The first was a blasé agent who couldn't have cared less for an inconvenience she ......”
6th Oct 2020
reviewed by 'Gary'
“Having used Jeffries estate agents, North End twice to sell properties during 2020, I can give nothing but praise.They really ......”
25th Aug 2020
reviewed by 'Chloe'
“Last week I booked to view a property on the 24th Aug. The day before the viewing I saw online ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Jeffries & Partners
112\/114 London Road
Portsmouth
Hampshire
PO2 0LZ
023 92661662

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 86% £155,000 £277,000
Lettings 0% 75% £575 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 4 4 1 0 1 0 4
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Latest Properties

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Drayton Portsmouth, PO6
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North End Portsmouth, PO2
Portchester, PO16
Southsea Portsmouth, PO5
Waterlooville, PO7

“Thank you Harry, Dylan, Jack, Holly and Adam ......”

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Apr 07,2023
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Adam
By: 'Shelley'
Apr 07,2023
0 people found
this helpful
Thank you Harry, Dylan, Jack, Holly and Adam ( sorry if I missed any names out ) The whole team at Jeffries North end were very helpful finding a buyer for our house in four days. Professional, Knowledgeable, efficient and polite. Always there on the end of ...
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“I have just sold my flat through Jeffries. Ad......”

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Oct 19,2022
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Adam
By: 'Elizabeth S.'
Oct 19,2022
0 people found
this helpful
I have just sold my flat through Jeffries. Adam and his team used their local knowledge to obtain quick viewings and sale. Adam then chased the solicitors to completion, keeping me and the purchaser informed throughout. They were all very professional and helpful from start ...
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“Worst experience we’ve ever had in letting...”

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Jun 09,2022
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Ross
By: 'Luke'
Jun 09,2022
3 people found
this helpful
By far the worst experience I have ever had with a letting agent. From day one we have been reporting issues with the house for little to be done about it. After 5 months a slight improvement to sort things but still never fully dealing with ...
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“Unprofessional...”

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Mar 11,2021
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By: 'Veronica'
Mar 11,2021
1 people found
this helpful
Two bad experiences with them. The first was a blasé agent who couldn't have cared less for an inconvenience she caused. The second was today where I was actually scolded for cancelling at short notice. Our offer for another property was accepted so there was ...
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“Thoroughly professional...”

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Oct 06,2020
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Adam
By: 'Gary'
Oct 06,2020
1 people found
this helpful
Having used Jeffries estate agents, North End twice to sell properties during 2020, I can give nothing but praise. They really did everything possible to get both deals done and succeeded in a professional way. I was kept informed at all times on how the selling ...
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“Waste of time....”

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Aug 25,2020
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By: 'Chloe'
Aug 25,2020
1 people found
this helpful
Last week I booked to view a property on the 24th Aug. The day before the viewing I saw online that the property said 'let confirmed' so I emailed to check. No response. No call on the day so I assumed all was going ahead. ...
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“Fast, Efficient and Great Service. In these ......”

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Apr 22,2020
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Ella
By: 'Heather'
Apr 22,2020
0 people found
this helpful
Fast, Efficient and Great Service. In these trying times - when viewings etc are not really possible I was so pleasantly surprised to have had a prompt, efficient and speedy service with all checks etc completed in no time at all. Ella who I dealt ...
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“The worst agency ever!Please avoid at all c......”

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Dec 11,2019
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By: 'Paulina'
Dec 11,2019
3 people found
this helpful
The worst agency ever! Please avoid at all cost! I can only give a feedback from the tenant perspective, although they probably are not much different in other areas (judging by comments from other people) Straight to the point, today before 15:00 I reported that there ...
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“Excellent service throughout.. had sound mark......”

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Dec 11,2019
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By: 'Samuel'
Dec 11,2019
0 people found
this helpful
Excellent service throughout.. had sound market knowledge and sold the property after a few viewings. They were very knowledgable and honest throughout the process. By far the best agent around.. well done to the whole team....
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“Avoid...”

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Mar 11,2019
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By: 'jo'
Mar 11,2019
1 people found
this helpful
Wish I had seen the reviews before buying the house. I have had really bad experience with this estate agent. They are not very good at replying to emails or unavailable when I try to give them a call back. I have given up. I ...
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“I had the misfortune to telephone Jeffries Estate Agents on ......”

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Apr 09,2017
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By: 'Linda'
Apr 09,2017
5 people found
this helpful
I had the misfortune to telephone Jeffries Estate Agents on Friday enquiring about a house for sale, the gentleman who answered the telephone was very rude and very unaccommodating, if I ever wish to sell my property I will not be using this estate agents, ...
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By: Emma
Jun 27, 2017
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We have no knowledge of this call having been made. Please provide your contact details and we will be delighted to talk about your complaint. It is so rare for us to have a genuine complaint (most anonymous complaints are actually other estate agents being mischievous) that when it does happen we are really upset. ...

“Not impressed with the service we have received so far. ......”

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Oct 13,2014
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By: 'Chook'
Oct 13,2014
4 people found
this helpful
Not impressed with the service we have received so far. First viewing and we were kind of just left to it. Didn't think much of it. Second viewing was much better and I rang up to secure the property after the weekend only to be ...
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“Had a terrible time with the agents towards the end ......”

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Sep 12,2014
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Claire
By: 'Granada'
Sep 12,2014
5 people found
this helpful
Had a terrible time with the agents towards the end of the contract, we cleaned the flat to a much better state than when we moved in and yet we're still deducted money from our deposit. Claire from Jeffries then went on to send proof ...
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What agent could do to change your mind?
Been reasonable regarding the obvious deceit involved when proving the previous cleaning of the flat. Been truthful about what they actually felt during the checkout procedure rather than saying everything was fine then charging us.
Attached Filesnbsp;
Comment on agent fees
Ridiculous end of contract fees and paperwork fees with VAT added onto everything.
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“I am a private seller and based on initial meetings ......”

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Jun 25,2014
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Adam
By: 'Mr'
Jun 25,2014
5 people found
this helpful
I am a private seller and based on initial meetings with three agents, selected Jeffries to sell my property in Portsmouth. I have three key observations / shortcomings (two of which have been mentioned by reviewers previously): 1. Not mentioned in any conversations or emails prior to ...
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What agent could do to change your mind?
I have written to the agent with detailed feedback previously. All I wanted was integrity.
Attached Filesnbsp;
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By: Emma
Jun 27, 2017
View all comments (1)
There was never an investigation from the ombudsman. No records of this client. ...

“I've been a private landlord since 2006 and after a bad ......”

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May 30,2013
Minithumbup
By: 'EdG'
May 30,2013
0 people found
this helpful
I've been a private landlord since 2006 and after a bad experience with a major chain I've generally undertook all letting myself. However, there have been two instances where I've not had the time to let my properties myself, and on these occasions in 2010 and 2012 I've ...
read full review
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“SPECTACULARLY USELESS! 1 viewing in 8 weeks. Promised editorial in Property Guide ......”

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Dec 10,2011
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By: 'Unimpressed'
Dec 10,2011
5 people found
this helpful
SPECTACULARLY USELESS! 1 viewing in 8 weeks. Promised editorial in Property Guide and a premium listing on Rightmove, neither of which materialised. When I complained about being misled they just ignored all my emails. Jeffries made absolutely no attempt to resolve the problems. These cowboys in my ...
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What agent could do to change your mind?
If I were them, I'd have put my hand up, admitted fault, and tried to recover the situation through discussion. But then I understand the importance of good customer service and maintaining good relationships...
Attached Filesnbsp;
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By: stuart whiting
May 14, 2013
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If you read the terms and conditions of this company (allAgents) you will see that they have no credibility whatsoever. It is clear that rival estate agents take advantage of allAgents' lack of contol over the factuality of entries. I have written to allAgents on a number of occassions regarding the fictitious entries regarding my firm and have never received a response. 80% of Jeffries' business comes from repeat customers and recommendations. Although we do not claim to be perfect there is no ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Jeffries & Partners, Portsmouth PO2 0LZ



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