100% sales valuation accuracy
93% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Jul 15,2010
Jul 15,2010
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There are a lot of negative stereotypes surrounding London real estate agents. Perhaps the most common one is of the eager/sleazy salesman trying to make a quick buck by selling anything he can, regardless of price or quality of the property.
Blake Stanley is not like that. Indeed, it is the exact opposite, but this doesn't mean it's a good agency. I found them inattentive, slow to get back to inquiries or e-mails and to book viewings. Also one of the agents was ambiguous at best, verbally agreeing to an offer made, but backtracking later once he got a higher offer.
My feeling in general was that if you're a young professional who is not on the top of the chain of renters or buyers (ie you don't have a wealthy parent who is financing your artistic pursuit/unrecognised musical talent by getting you a three-bed flat in bdway mkt) then you're not treated well there.
Their appeal is simply that they have some flats in what is considered a trendy area. But if you're willing to look in other areas aside from London Fields/bdway mkt, you're better off using another agency - contrary to overall public opinion, there are quite a few decent small real estate agencies out there.
Blake Stanley is not like that. Indeed, it is the exact opposite, but this doesn't mean it's a good agency. I found them inattentive, slow to get back to inquiries or e-mails and to book viewings. Also one of the agents was ambiguous at best, verbally agreeing to an offer made, but backtracking later once he got a higher offer.
My feeling in general was that if you're a young professional who is not on the top of the chain of renters or buyers (ie you don't have a wealthy parent who is financing your artistic pursuit/unrecognised musical talent by getting you a three-bed flat in bdway mkt) then you're not treated well there.
Their appeal is simply that they have some flats in what is considered a trendy area. But if you're willing to look in other areas aside from London Fields/bdway mkt, you're better off using another agency - contrary to overall public opinion, there are quite a few decent small real estate agencies out there.
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Opening Hours
Address
Blakestanley
11-13a Broadway Market
Hackney,London
Greater London
E8 4PH
020 7254 7554
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 93% | £285,000 | £2,620,000 |
| Lettings | 95% | 96% | £310 | £3,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 122 | 1 | 184 | 4 | 71 | 2 | 59 | 1 | 8 | 2 |
Areas covered
- E8
- E9
- E2
- N1
- N16
- E5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 27,2023
Apr 27,2023
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I worked with the BlakeStanley team on a recent commercial office purchase. The property, vendor, and process were extremely complex, resulting on a huge amount of additional leg work required from all parties, particularly the team at BlakeStanley.
Max Wightman worked tirelessly, supported by Nick, ...
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Apr 22,2023
Apr 22,2023
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George T Ioannou, Nathan Arnold and the Lettings team are awesome. Customer service exceeds all other letting teams. George in particular went above and beyond to find a rental for me suiting my requirements. I would highly recommend the team to all, particularly private landlords ...
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Nov 27,2022
Nov 27,2022
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Jordi managed our property for several years and was really helpful and friendly. She always attended to any issues quickly. I certainly felt our flat was in safe hands. Thank you so much Jordi you were brilliant....
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Feb 16,2023
Feb 16,2023
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We loved working with Charlotte on our first ever flat purchase. She made all stages incredibly smooth and stress free. We were very impressed with the standard set and communication. Thank you!...
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Apr 04,2023
Apr 04,2023
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My end of tenancy was handled with complete professionalism and the team went above and beyond in helping me - I'd like to shout out to George T Ioannou in particular, as well as Nathan Arnold and the Lettings team.
Thank you!...
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Dec 12,2023
Dec 12,2023
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Have always had a great service from Blank Stanley. Nathan and Geniene provided a seamless service this year. I use the management service for my letting in Hackney, as I live in Melbourne, and I find dealing with Blake Stanley always pleasant and professional. I've ...
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Dec 07,2023
Dec 07,2023
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I have been using Blake Stanley to manage my property for six years now. They are always exemplary and their staff are always friendly, helpful and timely with all communications.
Most recently Donna Small has been helping me with a particular issue and she has ...
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Nov 22,2023
Nov 22,2023
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I would just like to say how fantastic George has been in assisting us with our commercial unit. We requested for our lease to be transferred and he been very professional and always responds quickly to any queries we have. Thank you so much for ...
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Nov 20,2023
Nov 20,2023
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I was considering few different estate agents when looking to rent out my property and decided on Blake Stanley. I wanted more of the personal touch from a more independent & local estate agent, and Blake Stanley have delivered!
George, Nathan & the lettings team have been ...
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Nov 17,2023
Nov 17,2023
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A really good friendly and personalised service; always ready to do a little extra to help out. Very efficient in finding new tenants....
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Nov 11,2023
Nov 11,2023
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Nathan and George have been extremely thorough and helpful throughout our move and I couldn’t recommend them any more!...
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Nov 10,2023
Nov 10,2023
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George T Ioannou, Nathan Arnold and the Lettings team helped us find our dream property. Everyone we interfaced with at BlakeStanley exuded professionalism and were a credit to the real estate business here in London. Thoroughly recommend anyone to go through them - 5 stars!...
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Nov 03,2023
Nov 03,2023
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George T Ioannou, Nathan Arnold and the Lettings team have been great. Responding quickly and providing all the information I needed....
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Oct 25,2023
Oct 25,2023
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George Ioannou is a dream estate agent. He's fun and easy to talk to and finds you the BEST tenants. He replies promptly to messages and is super organised. Nothing seems too much trouble for him. An absolute joy to deal with....
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Oct 12,2023
Oct 12,2023
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Working with Blakestanley was a pleasant experience from start to finish. Their agents were always responsive and helpful, guiding me through the many stages of the sale and providing advice that was fair and accurate. I knew I could expect this because I had bought ...
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Sep 13,2023
Sep 13,2023
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George and Nathan were fantastic. They were prompt and knowledgable. It made renting our first flat in the UK smooth and easier than expected....
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Aug 24,2023
Aug 24,2023
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Less than satisfied....
After my initial interaction with their customer facing sales and letting team i was passed over to their management team. The two divisions are like chalk and cheese.
The management team mishandled our then tenant to the point he froze them out ...
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Aug 20,2023
Aug 20,2023
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Max and the BlakeStanley team were execllent throughout the entire sale process. They were responsive and proactive - if ever there was a concern, Max had already looked at the solutions so nothing became a major issue throughout. His communication was excellent and he was ...
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Aug 18,2023
Aug 18,2023
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Proactive, commercial, understanding and swift. Always contactable and knew the market and process well. Thanks so much Max and Matthew!...
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Jul 21,2023
Jul 21,2023
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Friendly local office with knowledgeable staff who know the area well...
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Jul 19,2023
Jul 19,2023
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It was a total pleasure working with the Blake Stanley, George T Ioannou was so friendly and made the process so smooth. Big thanks to Nathan Arnold and the rest of the Lettings team too....
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Jun 28,2023
Jun 28,2023
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George T Ioannou and Nathan Arnold were instrumental in helping us find and secure a flat. In a competitive market, we found them reliable and responsive. Their transparency and expertise made what could have been a stressful process easy....
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Jun 27,2023
Jun 27,2023
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Honest, helpful and efficient Agents. George and Nathan were quick to respond and easy to deal with. The experience from first viewing to move in was simple and pain free. The best agents I’ve dealt with in London....
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Jun 20,2023
Jun 20,2023
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Outstanding. We have been clients of Blake Stanley since they first opened. The professional support and service is first rate. The team respond quickly and provide expert solutions. Highly recommended....
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Jun 20,2023
Jun 20,2023
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As soon as my partner and I met George for a house inspection he was friendly and professional which made us feel right at ease. As we were new to London George was able to provide good insight and advice about the property, what to ...
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Jun 19,2023
Jun 19,2023
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I just want to give a massive shout out to Blake Stanley for the service they provided me. Finding a rental property is not easy to do in this market but the lettings team at Blake Stanley made this process simple for me. George was ...
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Jun 19,2023
Jun 19,2023
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George has been been so helpful and supportive throughout our whole process . He was professional throughout. He listened and acted to suggestions as well as providing advice and support. The real unique difference to other agents is be was always available working well beyond office ...
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Jun 15,2023
Jun 15,2023
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Over 2 years their To Let sign has been up next to my house. Requests to have it removed have been totally ignored. It's now a total eyesore. They don't respect the community they operate in....
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Jun 19, 2023
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(1)
Hi Sarah,
I am the new Lettings Manager here at Blakestanley.
Please could you kindly send me the full address of where the property is and i will action this immediately.
I apologies in advance if no one has responded to you.
Please inform me of who you spoke to or which email you sent your request to.
Thank you ...
May 09,2023
May 09,2023
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Our experience with George T Ioannou and Nathan Arnold at Blakestanley was great. George was very helpful at the property inspection, providing insight and advice about the area, the property itself and the specific tenants that the landlord was hoping to secure. We completed our ...
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May 05,2023
May 05,2023
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Really pleased with how Blake Stanley handled our sale. Nice people and quick, clear communication. We would definitely recommend to others....
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Nick
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Taylor
Kayleigh
Vendor Fees
Sole Agency Fee 1.8% (1.5%+VAT)Joint Agency Fee 2.4% (2%+VAT)
Multiple Agency Fee 3% (2.5%+VAT)
Landlord Fees
Please find a full list of our services and fees on our website.https://www.blakestanley.co.uk/OurFees
Tenant Fees
You will be required to pay a reservation fee equivalent to one weeks rent to secure a property and withdraw it from the market, which will be held during negotiations with the Landlord and whilst your referencing is carried out. Full terms can be found on the reservation receipt given to you at the time of making payment.Once referencing is complete and successful, your reservation fee will go towards your first rental payment, which is due prior to the commencement of the Tenancy, along with a security deposit equivalent to 5 weeks rent which will be held in a deposit scheme for the duration of the tenancy.
Additional fees are listed below.
Contract default advisory fee (per letter or email or call) £6 (£5+VAT)
Amendments to Tenancy Agreement*** £48 (£40+VAT)
Change of occupant* £48 (£40+VAT) plus referencing costs of replacement occupant
Replacement occupant referencing * £21.60 (£18+VAT) per replacement occupant
*payable by existing occupant
***subject to landlords agreement Last updated at 19/06/2019, 11:21 AM by Davina Cooper
Complaints Procedure
In order for your concerns to be addressed as efficiently as possible, we would ask that you raise your complaint in writing to the member of staff that you are in direct contact with. Your complaint will be acknowledged within 24 hours of receipt. The person in receipt of the complaint will aim to rectify your concerns within 3 working days of the complaint being made.
If your complaint hasn’t been resolved within 3 working days, it will be escalated to the Department Manager who will aim to resolve your complaint within 10 working days of the original complaint. If your complaint remains unresolved then it will be escalated to the Office Manager.
If the Office Manager is still unable to resolve your complaint within 13 working days of original complaint then it will be escalated to a Director.
The Director will acknowledge your complaint on the date that the complaint is passed to them. The Director will aim to rectify the problem to a satisfactory outcome within 2 working days of them receiving the complaint.
Your complaint should be dealt with within 15 working days of the original complaint, unless exceptional circumstances apply.
We are Members of The Property Ombudsman
If your complaint still remains unresolved then it can be escalated to The Property Ombudsman.
Further information about The Property Ombudsman can be found on their Consumer Guide.
Last updated at 12:12 PM 22/12/2022 by allAgents
If your complaint hasn’t been resolved within 3 working days, it will be escalated to the Department Manager who will aim to resolve your complaint within 10 working days of the original complaint. If your complaint remains unresolved then it will be escalated to the Office Manager.
If the Office Manager is still unable to resolve your complaint within 13 working days of original complaint then it will be escalated to a Director.
The Director will acknowledge your complaint on the date that the complaint is passed to them. The Director will aim to rectify the problem to a satisfactory outcome within 2 working days of them receiving the complaint.
Your complaint should be dealt with within 15 working days of the original complaint, unless exceptional circumstances apply.
We are Members of The Property Ombudsman
If your complaint still remains unresolved then it can be escalated to The Property Ombudsman.
Further information about The Property Ombudsman can be found on their Consumer Guide.
Best Estate Agent in E8 
As the managing agent for the flat I rented, whenever there was a problem (eg the boiler broke over Christmas) it was attended to immediately. The staff were always polite and attentive. Granted it did take over a day for them to respond to my email enquiry, but when they called back a viewing was booked immediately and the whole process was handled very professionally. I believe that the area is very desirable, and with that in mind I offered the asking price which got me the flat. If you are not willing to do this then this is the wrong area for you to be looking for a place to live - you are right, you should be looking in other less trendy areas. You strike me as someone who is angry you didn't get the flat you wanted and are now taking it out on the agent (more often than not the right thing to do, but in this case you are wrong)
With regard to buying a flat, BlakeStanley was the third agent I had offered through to buy a flat in the area - I was gazumped the first two times I offered on two places through two other agents. With BlakeStanley, they were honest and straightforward, and I now live in the flat I bought on Broadway Market.