100% sales valuation accuracy
96% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
May 29,2013
May 29,2013
1
people found
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this helpful
Friendly, very helpful and professional estate agent. My house was valued at a realistic value that enabled it to sell within an exceptable timeframe and achieved a price that I was looking for.
Wigwam listened to what I wanted, and didn't pressure me in any way.
If I was to sell a house again then I would have no hesitation with using them again.
Wigwam listened to what I wanted, and didn't pressure me in any way.
If I was to sell a house again then I would have no hesitation with using them again.
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Latest Reviews
12th Mar 2018
reviewed by 'Not'
20th Apr 2015
reviewed by 'BM'
8th Apr 2015
reviewed by 'Adam'
7th Apr 2015
reviewed by 'Lisa'
25th Feb 2015
reviewed by 'Skmitchell'
9th Feb 2015
reviewed by 'Chris'
Opening Hours
Address
Wigwam
10 Denby Buildings Regents Grove
Leamington Spa
Warwickshire
CV32 4NY
01926 887 766
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £142,000 | £2,200,000 |
| Lettings | 0% | 33% | £750 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 2 | 22 | 0 | 13 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 12,2018
Mar 12,2018
2
people found
this helpful
this helpful
I will never use this letting agents again, they will do anything for extra money which is completely unnecessary, they will charge you stupid prices for admin fees and referencing fees, as I'm currently dealing with anything letting agent I know now the massive difference ...
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Comment on agent fees
Bad
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Apr 07, 2018
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Hello, I am sorry to hear you are not happy with the fees that we charge for the work we do. All our fees are clearly displayed and of course you as a tenant can choose who you would like to rent through. I am not sure who you are as you have not displayed your name, neither have you contacted Wigwam directly to comment or discuss any fees or charges. If you would like to call me I would delighted to discuss your complaint as we are always keen to have happy customers. As a small local busin ...
Apr 20,2015
Apr 20,2015
0
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this helpful
This team lead by Mark Turner could not be more helpful. About the best we have come across. Gave an accurate valuation....
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Apr 08,2015
Apr 08,2015
0
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We had previously bought the property from Wigwam, dealing with Mark in that instance also.
As this was the case we knew that we would be in safe hands. Mark was a consummate professional, conducting himself in a professional and personable manner throughout....
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Comment on agent fees
Very good - fixed rate for us as a returning customer. Really pleased.
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Apr 07,2015
Apr 07,2015
0
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I asked Wigwam to sell my one bed flat. Amy and Mark were extremely welcoming and a pleasure to work with. They were as invested in the sale as I was and nothing was ever too much - no query too big or small. I ...
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Feb 25,2015
Feb 25,2015
1
people found
this helpful
this helpful
Having rented out my property for seven years, I put it up for sale with Wigwam, but decided whilst it was on the market to refurbish the house to increase interest in it. Wigwam were extremely helpful and put me in touch with all the ...
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Feb 09,2015
Feb 09,2015
0
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Wigwam we're very knowledgeable on the local area which we felt was key in them being able to pitch our property to the right people at a sensible price. We found the team very friendly and pro active in their approach. They were quick to ...
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Comment on agent fees
We were happy with the proposed fees which were competitive. For us, their local knowledge and efficient handling of the sale was great value for money!
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Feb 09, 2015
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Thank you Chris for your kind comments. It was a pleasure to work for you and Sarah in selling both of your properties, and than you for choosing Wigwam to act for you. I look forward to helping you again when you next move.
Thank you also for recommending your friends on Lillington Road to Wigwam, its nice to know that you are happy to recommend our services.
Best wishes to you and your family for the future in your new home. Thanks Steve ...
Feb 02,2015
Feb 02,2015
0
people found
this helpful
this helpful
The staff at Wigwam offered an excellent customer service. Always on hand to answer questions in a friendly and professional manner. Straight talking people who sold our house within 2 weeks....
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Comment on agent fees
Reasonably priced.
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Feb 02,2015
Feb 02,2015
0
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We sold our house with Wigwam within 2 weeks of instructing them. We mainly dealt with Mark, Amy and Aiden and their service was excellent. They delivered on everything they promised from timely feedback, answering mundane questions, returning telephone calls promptly... nothing was too much for ...
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Comment on agent fees
Very reasonable fees
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Feb 05, 2015
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I am delighted that Mr & Mrs Finnigan were happy with the service that Wigwam offered them, they were lovely people and I hope we can be of service to them, their friends and family again.
Thank you again for your very kind words.
Mark Turner ...
Jan 12,2015
Jan 12,2015
0
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this helpful
this helpful
Amy kept me informed about what was going on in the sale. She did her best to progress and move the sale forward, despite some very poor conveyance work from my solicitor. Helped to resolve some final issues after completion....
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Feb 05, 2015
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Thank you Mike, happy to help you out anytime and I hope you have a further investment that I can help you out with in the future.
Best wishes,
Amy ...
Jan 11,2015
Jan 11,2015
0
people found
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this helpful
I have absolutely no dealings with this company whatsoever. There is no reason for them to contact me. On Saturday 10th January at 4.23 I had 2 consecutive phone calls which I did not answer as I did not recognise the number. Turns out a message was ...
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Jan 12, 2015
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Hello, I am very sorry that you have been called by our office, this must be a simple mistake and was most definitely not a nuisance call. Obviously my colleague Mark must have called your number by accident thinking that it was another customers number. If you would like to contact the office we can find which number it was that we called you on and delete it from our system so that you do not get any further accidental calls. Unfortunately without knowing what number it is that we called y ...
Dec 04,2014
Dec 04,2014
0
people found
this helpful
this helpful
From start to finish Wigwam and Mark Turner were very professional, helpful and super efficient. There was never a time when Mark wasn't contactable and nothing was too much trouble. Lots of viewings on our property and constantly kept up to date - happy to ...
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Dec 06, 2014
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I would like to thank both Mr & Mrs Davis for their kind comments and say that it was a pleasure dealing with such delightful people. Also, they offered to advise their friends and family to use wigwam in the future, therefore, we will more than happy to assist and offer the high level of service we strive to offering all our clients. Thank you again. ...
Nov 20,2014
Nov 20,2014
0
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this helpful
Efficient, courteous and dealt with my queries quickly. Arranged viewings at very short notice without hesitation. There was always someone who replied to phone calls and emails promptly....
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Nov 21, 2014
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Hello Georgina, Thank you very much for your kind comments. We are always pleased to see when customers are happy with the service we offer as this is a very important part of out business. We wish you all the best in your new home, and when you come to sell it in the future, you know where we are! Kind regards Aiden ...
Nov 19,2014
Nov 19,2014
0
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this helpful
this helpful
It was our first time buying a house and Wigwam seemed good compared to other agents we have used in the past for renting, etc. We were kept informed and the agent chased the various parties as and when required, and almost always returned calls ...
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Nov 14,2014
Nov 14,2014
1
people found
this helpful
this helpful
Avoid renting through Wigwam at all costs, especially if you are not in Banbury. They have no idea what they are doing and seem to be of the opinion that what is out of sight is out of mind. I realise estate agents tend to ...
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Nov 19, 2014
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Hello, thank you for your recent review. I am very sorry to hear that you feel so unhappy with Wigwam and your landlord, however find it very unusual that you have not contacted us directly? As I do not know who you are, or indeed which property you rent or rented I am unable to discuss your complaint. If this is a genuine complaint please can you contact me directly on 01926 887766 or email me; [email protected]. We are a privately owned business and care about looking after our customers ...
Nov 12,2014
Nov 12,2014
0
people found
this helpful
this helpful
I decided to use Wigwam to sell my property as I actually brought it through them and I always had such a positive and professional experience. Wigwam were also fantastic at selling my house and Steve went out of his way to make the whole ...
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Nov 18, 2014
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Hello Charlotte, It has been a pleasure working for you and David and it is so nice when we do find sellers and buyers their next dream home. Thank you very much for your positive feedback and we are so glad that you have been happy with Wigwam as a seller and a buyer, it means a lot to us. We all wish you and your family a very happy time in your new home and look forward to seeing you all soon. ...
Nov 12,2014
Nov 12,2014
0
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this helpful
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We purchased our house from wigwam 9 years ago and had a very positive experience so decided when it was time to sell to use them again. They were equally great in a sales capacity, totally professional , really friendly and not at all full of bluster ...
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Comment on agent fees
Good sensible rate, happy to pay
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Nov 18, 2014
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Hello Laura & Guy, Thank you very much for your kind comments, it is a pleasure to know that when we do a good job for customers they come back to us even 9 years later! We are delighted to have sold the house for you and wish you all the very best in your new home. Thank you for the lovely box of wine as well, much appreciated! We look forward to seeing you in another 9 years.. ...
Oct 02,2014
Oct 02,2014
0
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this helpful
this helpful
The idea of buying my own place was daunting at best. Being a first time buyer is never easy but thankfully the guys at Wigwam were there to hold my hand throught it all. Explaining, chasing, checking and calming all came into play as they ...
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Sep 11,2014
Sep 11,2014
1
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this helpful
I had exceptional service form start to finish from Steve, Mark and the whole team.
We never felt we were being pushed into buying and I felt Steve very quickly got a sense of the sort of properties we were interested in and the sort ...
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Sep 16, 2014
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Hello Alex
Thank you very much for your review, it means a great deal to us to receive such positive feedback. Also thnak you for asking us to manage your investment property and myself and the team look forward to helping you with your next investment.
Kind regards
Steve ...
Sep 02,2014
Sep 02,2014
0
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this helpful
Wigwam were very competent and efficient in their service. They were easy to contact, flexible with our requests and prompt to address problems. All our dealings were handled professionally in a pleasant manner....
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“Fast efficient service. Viewing appointments easily arranged. Telephone always answered ......”
Aug 04,2014
Aug 04,2014
0
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Fast efficient service. Viewing appointments easily arranged. Telephone always answered promptly and queries dealt with effectively. I felt well treated and that I received an honest service....
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Aug 09, 2014
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Hello Susan
Thank you for your kind feedback, I am glad that you were happy with the service you received as this is important to us. I hope by now you have settled in and un-packed all the boxes! If you need any help in the future then please let us know.
Kind regards
Steve ...
Jul 30,2014
Jul 30,2014
0
people found
this helpful
this helpful
I have used Wigwam for the last 6 years to rent my property out and sell a property.
Their customer service commitment is second to none and management can not be faulted.
Guided me through every step of the way and took the pressure off an ...
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Jul 28,2014
Jul 28,2014
0
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Were helpful in advising on the offer procedure then were open and communicative whilst the sellers were deciding. Generally I felt the whole process was completed quickly and without too much stress...
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Jul 09,2014
Jul 09,2014
0
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Wigwam were absolutely fantastic. From my initial conversation through to completion they were genuinely helpful, supportive and honest. They made the whole process easy and were a pleasure to deal with. Having moved several times over the past 10 years I found they were a class ...
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Comment on agent fees
Wigwam's fees were really reasonable and they definitely earn every penny by taking the stress and strain out of the equation . They acted as the intermediary between us and our buyers and between Solicitors. I honestly left them to it and concentrated on the moving process!
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Jul 09, 2014
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Thak you Rebecca for your very kind feedback. We always work really hard to try and making the whole moving process as smooth and stress free as possible! It has been a pleasure working for you and Nigel over the past ten years and I hope that we can sell more houses for you over the next ten years! Also thank you very much for all the recommendations you have made to your friends who have used Wigwam too. ...
Jul 08,2014
Jul 08,2014
0
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this helpful
The service we received was courteous,efficient,honest and reliable.
Information was conveyed appropiately and we felt happy with the overall
Service....
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Jul 08,2014
Jul 08,2014
0
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We had a very swift response and the property had an open day within a fortnight of going on the market. The day went very well and the agent ensured that all buyers on their books who were interested in property on our street were ...
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Jul 08,2014
Jul 08,2014
0
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Wigwam sold my mothers house for us. They were extremely professional and efficient and I valued the superb level of communication due to the fact we were managing the sale from 200 miles away. The house was sold very quickly due to the staff dedication. Thank ...
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Jul 04,2014
Jul 04,2014
1
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this helpful
We bought a property through Wigwam. We mainly dealt with Hannah who was very professional, always returned my calls and called back when she said she would. I can't fault their service as a buyer, I felt they were fair and helpful and went the ...
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Jul 05, 2014
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Hello Darren, Thank you very much for your kind comments, it was a pleasure to find your new home for you & I hope you will be very happy there. Let us know when you are ready to move again! Kind regards Hannah ...
Jan 13,2014
Jan 13,2014
0
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We thoroughly recommend using Wigwam - the service is outstanding. Our property was sold by Wigwam within 5 days of going on the market at a price higher than we had hoped. The entire Wigwam team were a real pleasure to work with. Mark Turner in ...
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Aug 12,2013
Aug 12,2013
0
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I was thrilled with the service I received from Wigwam, I thought the photographs taken were very professional and helped with my extremely quick sale. Would definitely recommend their services....
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Aug 14, 2013
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Hello Karen, Thank you very much for your kind comments, it was a pleasure to work for you and i hear that you have finally moved into your new project!! You know where we are when you are ready to move, or if you just want a valuation once everything is done!
Kind regards
Steve ...
Aug 01,2013
Aug 01,2013
0
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Having recently sold my property through Wigwam in Leamington, I would strongly recommend their services. They really went the extra mile to help me achieve my sale in a fast and efficient manner offering tips on how to get the most from viewings and providing ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Thank you very much for your feedback, we are always keen to make sure we continue to do a good job, so its great to hear from happy customers. We look forward to moving you in the future
Kind regards
Steve and the Wigwam team.