Castle Estates
Norwich, NR3
1/5, 5 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“Avoid at all costs. We are tenants and have even ......”

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May 23,2013
Minithumbdown
By: 'Smith'
May 23,2013
4 people found
this helpful
Avoid at all costs. We are tenants and have even trying to retrieve our deposit for the last 2 months with no luck. Phone is never answered and mobile goes to voicemail. Emails unanswered.
What agent could do to change your mind?
Given my money back!!
Attached Filesnbsp;
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Opening Hours
Address

Castle Estates
97A Sprowston Road
Norwich
Norfolk
NR3 4QJ
01603 485222, 07876 550755

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 4 0 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
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“About seven years ago we let out our old home ......”

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Jun 04,2013
Minithumbdown
By: 'Will'
Jun 04,2013
2 people found
this helpful
About seven years ago we let out our old home through Castle Estates and the company caused us nothing but stress and anxiety. Despite the fact that we had lived in the property for five years and kept it in first-class condition, the agent told ...
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“Avoid at all costs. We are tenants and have even ......”

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May 23,2013
Minithumbdown
By: 'Smith'
May 23,2013
4 people found
this helpful
Avoid at all costs. We are tenants and have even trying to retrieve our deposit for the last 2 months with no luck. Phone is never answered and mobile goes to voicemail. Emails unanswered....
read full review
What agent could do to change your mind?
Given my money back!!
Attached Filesnbsp;
Was this helpful? Yes

“BEWARE! If it was possible to give no stars I ......”

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Apr 25,2013
Minithumbdown
By: 'Andy'
Apr 25,2013
5 people found
this helpful
BEWARE! If it was possible to give no stars I would: It seems that this agency has been collecting rents and not forwarding them to landlords for some time. I am now owed 2 months rent and planned inspections have not been carried out. Repeated promises ...
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By: S
May 29, 2013
View all comments (2)
I'm a tenant and never received my deposit back. I spoke to someone at head office in Essex last week and they have reason to believe that he's left the country! ...

“since sept 2012 i've had problems will castle paying the me ......”

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Apr 02,2013
Minithumbdown
By: 'jane'
Apr 02,2013
6 people found
this helpful
since sept 2012 i've had problems will castle paying the me my rent. the tenant had paid. so what was the problem. i didnt even get a single call or letter form castle estates to explain. i went to the office every day but it was ...
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What agent could do to change your mind?
paid me
Attached Filesnbsp;
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“this agent has not been paying my rent money to ......”

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Mar 24,2013
Minithumbdown
By: 'sally'
Mar 24,2013
6 people found
this helpful
this agent has not been paying my rent money to me, he has also not been looking after my property, he has installed tenants that smoke when i specifically asked for non - smokers & has not turned up for property inspections & has not repaired things ...
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What agent could do to change your mind?
responded to my constant emails & phone calls
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Castle Estates, Norwich NR3 4QJ



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