Nicol & Co
Worcester Office, Worcester, WR2
4.9/5, 193 reviews
98% recommended
98% sales valuation accuracy
96% sales fee satisfaction
95% lettings valuation accuracy
93% lettings fee satisfaction

Contact Us

“I was interested in a viewing of one of their ......”

Share on :
May 23,2013
Minithumbdown
By: 'Unhappy'
May 23,2013
1 people found
this helpful
I was interested in a viewing of one of their properties. My first call went unanswered so left a message. i received a call back about an hour later. i asked for a Sunday viewing due to both my wife's and my own availability - no can do. I asked for an evening viewing - again no can do (nothing after 5pm!). I asked for a viewing this Monday bank holiday, guess what - no can do. I guess a can do attitude to selling houses is not that important. We are looking at spending circa £500k on a property so we would expect some flexibility. I would love to be available before 5 to view and Saturdays are not always workable. This is the only agent i have had issues with trying to arrange a viewing with these 'restrictions'. A possible sale lost?
What agent could do to change your mind?
There appears to be zero flexibility and a could not care less attitude. I did not get a positive feeling whatsoever from your agency. If you were my agent i would be very disappointed and concerned.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Neil Randle
May 24, 2013
Dear Sir,

We pride ourselves on consistently delivering a high level of customer service. This is borne out by all other feedback we have received to date and, as such, I am very concerned to read your comments. It is unfortunate that you could only view the property between 7 – 8pm during weekdays, on Sunday or this Bank Holiday Monday, all times that the office happens to be closed. We are open six days a week, every week of the year, with the exception of bank holidays and Sundays and feel this offers the flexibility needed by our customers. However, we do understand that not everybody works 9-5pm, Monday to Friday, and as such we do our best to accommodate viewing requests outside normal office hours. As explained when you called us to arrange the viewing, the property you wanted to view is empty and therefore there was no option to contact the vendor to see if they could show you around.

If you are still interested in viewing the property, please call the office and ask to speak to me, I will deal with this matter personally. I am confident we will be able to arrange a mutually convenient appointment.
Best Wishes
Neil Randle
Branch Manager

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 193
5th Jan 2021
reviewed by 'Worcester Renter'
“Renters, avoid these bunch of sharks. They will pull every trick in the book to rip you off, and attempt ......”
20th Apr 2016
reviewed by 'Harriet'
“We came across Nicol and Co and Rhiannon when we found a house we fell in love with, after what ......”
5th Apr 2016
reviewed by 'Duncan'
“I have recently rented a new property from Nicol and Co and found the service level I receieved excellent especailly ......”
4th Apr 2016
reviewed by 'Parmar'
“Rhiannon Lewcock helped myself and my partner through a very seamless and straight forward time In what is usually a ......”
29th Jan 2016
reviewed by 'Sylvia'
“As a first time landlord looking to put my property on the rental market, it was all a bit daunting ......”
27th Jan 2016
reviewed by 'Abdul'
“I received an excellent service from Tom and Benito.. They helped me to let my property in one week.. Very ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 15:30
  • Sunday: Closed
Address

Nicol & Co
1 Himbleton Road
St Johns,Worcester
Hereford and Worcester
WR2 6BA
01905 676000

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 96% £65,000 £300,000
Lettings 95% 93% £475 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 0 25 1 86 1 47 0 3 1
Areas covered
  • WR1
  • WR2
  • WR3
  • WR4
  • WR5
  • WR6
  • WR7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Droitwich, WR9
Worcester, WR1
Worcester Office, WR2

“Renters, avoid these bunch of sharks....”

Share on :
Jan 05,2021
Minithumbdown
By: 'Worcester Renter'
Jan 05,2021
1 people found
this helpful
Renters, avoid these bunch of sharks. They will pull every trick in the book to rip you off, and attempt to slyly evict you if you challenge them. They will hand the keys to your home over to any subcontractor whose name they don't even ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We came across Nicol and Co and Rhiannon when we ......”

Share on :
Apr 20,2016
Minithumbup
By: 'Harriet'
Apr 20,2016
0 people found
this helpful
We came across Nicol and Co and Rhiannon when we found a house we fell in love with, after what had seemed like an eternity searching for the right property for us. Nothing was of too much effort for Rhiannon, she was extremely accommodating, helpful, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have recently rented a new property from Nicol and ......”

Share on :
Apr 05,2016
Minithumbup
By: 'Duncan'
Apr 05,2016
0 people found
this helpful
I have recently rented a new property from Nicol and Co and found the service level I receieved excellent especailly Rhiannon. I submitted the details of what I was looking for and only got shown properties that fitted the criteria and not just anything that ...
read full review
Comment on agent fees
Agents fees were clear and competitive.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rhiannon Lewcock helped myself and my partner through a very ......”

Share on :
Apr 04,2016
Minithumbup
By: 'Parmar'
Apr 04,2016
0 people found
this helpful
Rhiannon Lewcock helped myself and my partner through a very seamless and straight forward time In what is usually a stressful time when looking for a property to let in Worcester. She was professional , polite and very informative throughout. I certainly would have no hesitation ...
read full review
Comment on agent fees
Fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a first time landlord looking to put my property ......”

Share on :
Jan 29,2016
Minithumbup
By: 'Sylvia'
Jan 29,2016
0 people found
this helpful
As a first time landlord looking to put my property on the rental market, it was all a bit daunting and everything was to be a huge learning curve for me. After considering other agencies, large chain agencies included, I chose Nicol and Co because ...
read full review
Comment on agent fees
Good. Competitive with other agencies.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I received an excellent service from Tom and Benito.. They ......”

Share on :
Jan 27,2016
Minithumbup
By: 'Abdul'
Jan 27,2016
0 people found
this helpful
I received an excellent service from Tom and Benito.. They helped me to let my property in one week.. Very effective and friendly service.. I do recommend them to all landlords.....
read full review
Comment on agent fees
Good..
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Customer service very good, the exchange/completion of the property ......”

Share on :
Jan 18,2016
Minithumbup
By: 'Kirsty'
Jan 18,2016
0 people found
this helpful
Customer service very good, the exchange/completion of the property took longer than planned (not down to Nicole & Co). Nigel kept myself, my solicitors and the vendors up to date with email/calls. Very happy with the service and liked the new home hamper :-)...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The team at the Worcester branch of Nicol and Co. ......”

Share on :
Dec 29,2015
Minithumbup
By: 'JH'
Dec 29,2015
0 people found
this helpful
The team at the Worcester branch of Nicol and Co. are always attentive, professional and efficient. During the letting process we dealt mostly with Tom, who always handled our enquiries promptly and diligently, and went out of his way to make sure we were well ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very pleased with the service I received from ......”

Share on :
Dec 23,2015
Minithumbup
By: 'Jim'
Dec 23,2015
0 people found
this helpful
I was very pleased with the service I received from the whole team at Nicol and Co. They were professional and efficient from start to finish. They achieved regular viewings at my property and always gave me feedback from each viewing and as a result ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“In short - Nigel and the team from Nicol and ......”

Share on :
Dec 15,2015
Minithumbup
By: 'Steve'
Dec 15,2015
0 people found
this helpful
In short - Nigel and the team from Nicol and Co were absolutely faultless. When we entered into the process of buying and selling we were dreading having to deal with estate agents as we have had problems in the past. However from the start ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The whole team from initial valuation to the sale dealt ......”

Share on :
Dec 14,2015
Minithumbup
By: 'Ian'
Dec 14,2015
0 people found
this helpful
The whole team from initial valuation to the sale dealt with my situation with respect, dignity, and went above and beyond. Going through a divorce as well as the loss of both of my parents is a very trying time, but they were great. Even ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful office, always a friendly response, Neil went out ......”

Share on :
Dec 07,2015
Minithumbup
By: 'P'
Dec 07,2015
0 people found
this helpful
Very helpful office, always a friendly response, Neil went out of his way to make sale as bearable as possible assisted by Worcester Office staff. Frustrating that the solicitors took so long to process the purchase and sale but Nicol & Co always ready to give ...
read full review
Comment on agent fees
Reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Both myself and my family found Rhiannon to be very ......”

Share on :
Nov 13,2015
Minithumbup
By: 'Lynne'
Nov 13,2015
0 people found
this helpful
Both myself and my family found Rhiannon to be very professional,courteous, helpful and nothing was too much effort.the process was made easy and very informative.we would highly recommend both nicol and co and Rhiannon again....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We found Nicol and co particularly Neil very helpful with ......”

Share on :
Nov 11,2015
Minithumbup
By: 'Worcester'
Nov 11,2015
0 people found
this helpful
We found Nicol and co particularly Neil very helpful with a long arduous sale. Our initial sale fell through however they managed to re sell the house within 7 days. Neil was very helpful in the later stages of the sale bridging the cap between us ...
read full review
Comment on agent fees
Negotiated a fixed fee.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We would highly recommend Nicol and Co to anyone who ......”

Share on :
Nov 07,2015
Minithumbup
By: 'Nikki'
Nov 07,2015
0 people found
this helpful
We would highly recommend Nicol and Co to anyone who is looking to sell their property. The whole team were always extremely helpful and friendly. Our sale was a complete nightmare due to maintenance companies and solicitors but Neil went above and beyond to help ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tom has been very professional and outstanding in finding me ......”

Share on :
Nov 06,2015
Minithumbup
By: 'Jo'
Nov 06,2015
0 people found
this helpful
Tom has been very professional and outstanding in finding me a suitable tenant for my house. After the house was advertised, there were approx 25 people interested and he personally went through them all and informed me that only 3 met my needs. He has been honest ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“To whom it may concern.I move my business to ......”

Share on :
Nov 05,2015
Minithumbup
By: 'Raymond'
Nov 05,2015
0 people found
this helpful
To whom it may concern. I move my business to Nichol & Co November, 2014 as I was abroad at that time. My former letting agent had business troubles and was failing miserably in managing the property such as letting to unvetted tenants and late payments of ...
read full review
Comment on agent fees
As above. To whom it may concern. I move my business to Nichol & Co November, 2014 as I was abroad at that time. My former letting agent had business troubles and was failing miserably in managing the property such as letting to unvetted tenants and late payments of monies received. Initially, Jo then Robert took over the account and I had an immediate improvement. The tenant (who was sourced by my former agent) left the house in a unletable state and in rent arrears. Nichol & Co (Robert) was helpful and sympathetic to my plight. Robert aided me greatly with the return of the deposit from DPS. Robert always displays a professional, friendly and reassuring manner to the problems at hand. I am more than pleased with professional and friendly service provide by Nichol & Co at the Worcester office and Robert in particular. Should the reader want a company that does things rather than talk about doing things then Nichol & Co is for you. Yours faithfully, Raymond Small.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rhiannon is a very efficient and professional lettings agent. I ......”

Share on :
Nov 04,2015
Minithumbup
By: 'BH'
Nov 04,2015
0 people found
this helpful
Rhiannon is a very efficient and professional lettings agent. I had every confidence in her as I was kept updated as to viewings and given helpful information unto final letting stage. I would have no hesitation in having her involvement again. She is a credit ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Myself and my friend moved to worceater quite recently, after ......”

Share on :
Oct 25,2015
Minithumbup
By: 'Bethan'
Oct 25,2015
0 people found
this helpful
Myself and my friend moved to worceater quite recently, after a day or two of being in contact with nicol & co, Rhiannon Lewcock had got us veiwing for a few properties all in close proximity of worceater city centre, our desired location. Rhiannon met us ...
read full review
Comment on agent fees
Although I'd like agency fees to be cheaper - who wouldn't I have to admit all fees for this particular agency (nicol & co) were justified. Very happy with them
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience with lettings hasn't always been the best. However, ......”

Share on :
Oct 22,2015
Minithumbup
By: 'A'
Oct 22,2015
0 people found
this helpful
My experience with lettings hasn't always been the best. However, after meeting such helpful staff at Nicol and Co my perspective on agencies changed. Two of the staff members have really stood out to me. Rob and Rhiannon really made and continue to make me ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jo Black was very helpful from the first time I ......”

Share on :
Oct 21,2015
Minithumbup
By: 'Stuart'
Oct 21,2015
0 people found
this helpful
Jo Black was very helpful from the first time I met her. Very professional and showed me extra property that I had not booked to see, but had just come on the market in the same area. She is a first class estate agent and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The one word to describe this young lady? INCREDIBLE. Incredible ......”

Share on :
Oct 21,2015
Minithumbup
By: 'Sensational'
Oct 21,2015
0 people found
this helpful
The one word to describe this young lady? INCREDIBLE. Incredible service. Incredibly professional. Incredibly passionate. Credit where it's due... Nicol have a star here, hold onto her tight....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We would highly recommend Nicol & Co as agents, they kept ......”

Share on :
Oct 19,2015
Minithumbup
By: 'Mr'
Oct 19,2015
0 people found
this helpful
We would highly recommend Nicol & Co as agents, they kept us fully informed thoughout the process of selling our property, they were fantastic with viewings and are a friendly, helpful team. Thank you to all at Nicol & Co, especially Jo, we will be recommending to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have found Nicols to be excellent in every respect ......”

Share on :
Oct 19,2015
Minithumbup
By: 'Jo'
Oct 19,2015
0 people found
this helpful
I have found Nicols to be excellent in every respect regarding the letting of our Flat. Both Tom and Rob have kept us informed about issues and have gone out of their ways to resolve any problems therefore the lettings process has been relatively painless. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent experience. As this is my first rental property I ......”

Share on :
Oct 14,2015
Minithumbup
By: 'Rich'
Oct 14,2015
0 people found
this helpful
Excellent experience. As this is my first rental property I was worried about not knowing what to do. Rhiannon explained everything that I needed to know with good knowledge. It made me feel relaxed knowing that my property is in their hands....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rob is always helpful and knowledgeable. He is also willing ......”

Share on :
Oct 13,2015
Minithumbup
By: 'Nigel'
Oct 13,2015
0 people found
this helpful
Rob is always helpful and knowledgeable. He is also willing to put the extra effort in to give excellent service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“After an unsatisfactory experience from another letting agent, it was ......”

Share on :
Oct 11,2015
Minithumbup
By: 'GOOD'
Oct 11,2015
0 people found
this helpful
After an unsatisfactory experience from another letting agent, it was a pleasure to be referred to Nicol & Co and Tom and Rhiannon in particular. My questions were always deal with promptly and letting was achieved both in good time and without any fuss. What was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tom Lefek gave good advice about preparing the property for ......”

Share on :
Oct 06,2015
Minithumbup
By: 'P.'
Oct 06,2015
0 people found
this helpful
Tom Lefek gave good advice about preparing the property for letting, and when we had finished our renovations came straight away to take photographs and advertise it. A tenant was found within a week. I am very happy....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rhiannon was an absolute dream for us helping us with ......”

Share on :
Oct 03,2015
Minithumbup
By: 'Tom'
Oct 03,2015
0 people found
this helpful
Rhiannon was an absolute dream for us helping us with every part of the process - especially when we had a bit of struggle getting contracts signed in time for a particular date, she bent over backwards for us. Couldn't have asked for more...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rhiannon and Nicol & Co were great in helping us out ......”

Share on :
Sep 30,2015
Minithumbup
By: 'Sam'
Sep 30,2015
0 people found
this helpful
Rhiannon and Nicol & Co were great in helping us out getting our flat. Even with problems with employment references she helped us out as much as she could and felt she went the extra mile for it to be a smooth move in. Thankyou!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:08 AM 06/11/2017 by allAgents

Awards won by Nicol & Co, Worcester WR2 6BA



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn