0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
May 22,2013
May 22,2013
2
people found
this helpful
this helpful
Poor service from JP Hay Lettings. They are slow, passive and bad at communicating. Landlords need proactive, organised and helpful agents. I had to constantly prompt them to get them to take action and act for me. They were unhelpful and when there was an obstacle/problem they offered no advice or solution and just gave up. They displayed a poor attitude and lack of ability. I was left to sort out the issues with the property which I did far faster than they seemed able to. Not recommended at all. There are lots of better agents out there Id suggest choosing another one.
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Latest Reviews
16th Apr 2017
reviewed by 'Setantii'
Opening Hours
Address
JP Hay Sales & Lettings
58 Swan Street
Northern Quarter,Manchester
Greater Manchester
M4 5JU
0161 376 3276
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £500 | £500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
May 26,2017
May 26,2017
1
people found
this helpful
this helpful
Disgusting!!! absolutely the worst staff and the owner is appalling.. rude to deal with.
Very unprofessional from the minute you deal with them.
STAY AWAY!...
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Apr 16,2017
Apr 16,2017
3
people found
this helpful
this helpful
The worst letting agent I've ever had to deal with, took absolutely no responsibility for anything and made the signing process as painful as possible. Completely mislead and misinformed us, if I could give zero stars I would....
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Comment on agent fees
Fees would have been reasonable if I'd got anything, but since they did nothing it was a little steep.
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May 22,2013
May 22,2013
2
people found
this helpful
this helpful
Poor service from JP Hay Lettings. They are slow, passive and bad at communicating. Landlords need proactive, organised and helpful agents. I had to constantly prompt them to get them to take action and act for me. They were unhelpful and when there was an ...
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Jul 24, 2013
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(1)
Hi Rosie
We are sorry that we could not help you on this occasion but as was explained to you due to the rules of claw back we can not accept housing benefit to be paid directly to ourselves. We were happy to accept your properties if the benefits were paid directly to the tenant initially and then the tenant paid us but under the circumstances i could not place the business at risk of the benefits department coming directly to the business for any over payments.
Once again my apologies an ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
We are sorry that we could not help you on this occasion but as was explained to you due to the rules of claw back we can not accept housing benefit to be paid directly to ourselves. We were happy to accept your properties if the benefits were paid directly to the tenant initially and then the tenant paid us but under the circumstances i could not place the business at risk of the benefits department coming directly to the business for any over payments.
Once again my apologies and i hope you have had great success with your new agent.
Sam