Hurford Salvi Carr
Docklands, London, E14
4.7/5, 152 reviews
91% recommended
100% sales valuation accuracy
98% sales fee satisfaction
89% lettings valuation accuracy
97% lettings fee satisfaction

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“I've never actually been that compelled to write a review ......”

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May 22,2013
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By: 'Gemma'
May 22,2013
7 people found
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I've never actually been that compelled to write a review for anything before. So well done HSC you have actually won the award for being that horrific that I feel the need to tell everyone else!

I have rented properties for 13 years now and never have I had such resistance and shocking customer service from another letting agent in all my life. They NEVER ever return phone calls. They NEVER fix anything without persistent hounding for at least 2 months, and in one case it took 4 months. 4 months!! And that particular issue was to fix our broken heating, which we reported in October. We finally got new heaters in January!!! Thank you for my freezing cold Christmas!!

The agents never see anything through so your forever having to explain things over and over again to someone new and start from the beginning. They just out and out ignore your calls and emails and are always "unavailable" to speak to you.

I've rented two separate flats through this agency and on both occasions the flat was never "professionally cleaned" or cleaned at all for that matter before moving in. The first place was supposed to be "furnished" we moved in, and there was no furniture. We had to sleep on an air bed for two weeks! Seriously how can you actually get it that wrong?!

The current flat we live in was offered slightly cheaper due to the fact that the landlord openly didn't want to fix certain things, we thought we could live with some cosmetic damage but apparently that attitude of theirs rings true for every single tiny problem that comes up with the property. I have had 2 broken toilets for 6 weeks now. One doesn't have a seat anymore as it just clean fell off and the screws broke, and the other one no longer flushes so I have been flushing it with the use of a bucket. FOR 6 WEEKS!!

I am actually enraged with this god awful agency.

I CANNOT URGE YOU ENOUGH TO NOT USE THEM!!!!
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Latest Reviews

View all Reviews 152
3rd Dec 2024
reviewed by 'Bill Woolgar'
“A totally professional service by a fully focussed committed team who deliver a first class service for their clients...”
11th Nov 2024
reviewed by 'Matthew Bigley'
“Just wanted to express my thanks on successfully re-letting my apartment at Canary Wharf, as always providing both a professional ......”
24th Jun 2024
reviewed by 'Michael Battle'
“Sebastian Snookermany - great service form beginning to end. Like a top class premier league midfield footballer, Sebastian was the ......”
2nd May 2024
reviewed by 'Anna W'
“Sebastian and the other staff members I dealt with were great throughout the process. Sebastian ensured a smooth and efficient ......”
28th Mar 2024
reviewed by 'CarolineB'
“I recently sold my Limehouse apartment through Hurford Salvi Carr. I met a number of local agents before deciding to ......”
29th Jan 2024
reviewed by 'Omer'
“We found the flat that we can enjoy our times especially thanks very much Cem Fat, he did amazing job ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Hurford Salvi Carr
9 Branch Road
Docklands,London
Greater London
E14 9HS
020 7791 7000

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £200,000 £1,100,000
Lettings 89% 97% £450 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
40 0 37 9 28 2 31 1 3 1
Areas covered
  • E14
  • Canary Wharf
  • E1
  • Poplar
  • E3
  • Limehouse
  • E16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Aldgate, E1
Clerkenwell, EC1M
Clerkenwell, EC1M
Docklands, E14
Hertford, SG14
Islington & Shoreditch, N1
London, WC1E

“Sale of Flat 48 ,, Bow , London...”

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Dec 03,2024
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By: 'Bill Woolgar'
Dec 03,2024
0 people found
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A totally professional service by a fully focussed committed team who deliver a first class service for their clients...
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“Just wanted to express my thanks on successfu......”

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Nov 11,2024
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Marc
By: 'Matthew Bigley'
Nov 11,2024
0 people found
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Just wanted to express my thanks on successfully re-letting my apartment at Canary Wharf, as always providing both a professional and consistent service by Marc and Cem at HSC Docklands - Much appreciated, M...
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“TOP CLASS...”

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Jun 24,2024
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By: 'Michael Battle'
Jun 24,2024
0 people found
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Sebastian Snookermany - great service form beginning to end. Like a top class premier league midfield footballer, Sebastian was the point-man throughout the conveyance, finding buyers within the first week of advertising, and greatly assisting with his vast knowledge of the vagaries of Leasehold properties ...
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“Sale...”

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May 02,2024
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By: 'Anna W'
May 02,2024
0 people found
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Sebastian and the other staff members I dealt with were great throughout the process. Sebastian ensured a smooth and efficient sale. I would highly recommend Sebastian and Hurford-Salvi-Carr....
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“Sebastian is the Best!...”

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Mar 28,2024
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By: 'CarolineB'
Mar 28,2024
0 people found
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I recently sold my Limehouse apartment through Hurford Salvi Carr. I met a number of local agents before deciding to work with Sebastian. I chose him because he was so well informed on property around the Limehouse Basin, and was measured, calm and pragmatic in ...
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“We found the flat that we can enjoy our times......”

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Jan 29,2024
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By: 'Omer'
Jan 29,2024
0 people found
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We found the flat that we can enjoy our times especially thanks very much Cem Fat, he did amazing job for us...
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“Efficient and speedy service from Hurford-Sal......”

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Jan 06,2024
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Marc
By: 'Gabriella'
Jan 06,2024
0 people found
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Efficient and speedy service from Hurford-Salvi Carr in letting out my property without delay. Many thanks...
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“Friendly and responsive team who finalised th......”

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Nov 09,2023
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Marc
By: 'Rod'
Nov 09,2023
0 people found
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Friendly and responsive team who finalised the letting of my flat in lightning speed....
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“Sebastian has been brilliant!...”

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Nov 02,2023
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By: 'David Chapple'
Nov 02,2023
0 people found
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Sebastian has been brilliant! Straightforward and helpful to deal with, he found a buyer in a difficult market and carefully managed that relationship to get to an agreed sale s.t.c in May. There were 3 parties in the chain and it has been the ...
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“H-S-C found us new tenants...”

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Sep 09,2023
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Marc
By: 'Robin'
Sep 09,2023
0 people found
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H-S-C handled with appropriate urgency all the work involved when our tenant decided to leave and had to be replaced by new tenants. They gave us helpful advice on the current market rent and were able to find half a dozen or so names to ...
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“Sebastian and Javier could not have been more......”

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Sep 01,2023
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By: 'Mitchel'
Sep 01,2023
0 people found
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Sebastian and Javier could not have been more helpful. They helped make the process much easier when some unforeseen complications arose. They were simply the best! I highly recommend them and the Hurford Salvi Carr...
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“Recommended estate agent...”

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Jul 28,2023
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By: 'selina'
Jul 28,2023
0 people found
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Thank you to Sebastian and the team from Hurford Salvi Carr for their fantastic work. Thank you for going the extra mile which lead to the selling of my property. My friend recommended this estate agent as he used them to successfully sell his property, ...
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“Very detailed, time efficient and empathetic ......”

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Jul 26,2023
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By: 'Lavinia'
Jul 26,2023
0 people found
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Very detailed, time efficient and empathetic service that successfully supported our needs!...
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“Canary Wharf lease...”

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Jun 27,2023
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By: 'Keith'
Jun 27,2023
0 people found
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Hurford Salvi Carr were professional, courteous, friendly and efficient; great listings and found me the best unit and deal in Canary Wharf, processed all papers in what was a complex international move and completed the lease agreement and move in with arrangements without flaw. Especial ...
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“Great service from Hurford Salvi Carr on my s......”

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May 23,2023
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By: 'Rob'
May 23,2023
0 people found
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Great service from Hurford Salvi Carr on my sale. Sebastian Sookermany had done a great job on keeping me up to date with the market throughout my ownership, and very helpful with the sale and process. They also rented the flat for over a decade ...
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“Property Sale...”

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Jan 07,2023
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By: 'Matt & Jen T'
Jan 07,2023
0 people found
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We have known Sebastian for a while, originally through a property purchase via HSC back in 2006 and we were very impressed with his knowledge and how he kept things on track. Over the years we have kept in touch and when the time came for ...
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“We have known Sebastian for a while, original......”

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Jan 07,2023
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By: 'Matt & Jen Treanor'
Jan 07,2023
0 people found
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We have known Sebastian for a while, originally through a property purchase via HSC back in 2006 and we were very impressed with his knowledge and how he kept things on track. Over the years we have kept in touch and when the time came for ...
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“Sebastian went above and beyond to help us wi......”

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Dec 29,2022
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By: 'Saisha'
Dec 29,2022
0 people found
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Sebastian went above and beyond to help us with our sale which took over 2 years and over the COVID period. When others in the chain were not communicating effectively he took it upon himself to provide timely and tangible updates. I would highly recommend us ...
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“Sebastian was very helpful and professional t......”

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Dec 29,2022
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By: 'Anita'
Dec 29,2022
0 people found
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Sebastian was very helpful and professional throughout the process as we bought our flat. He kept in good contact and helped us get answers from the sellers when we needed them....
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“HSC Review...”

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Nov 14,2022
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Cem
By: 'MK'
Nov 14,2022
0 people found
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Mr Cem Fat was very helpful while we were searching for our new flat. Their directions and very kind helps led us to choose this property over the many others....
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“I have been using Hurford Salvi carr's for ye......”

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Oct 20,2022
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Marc
By: 'Yoshini'
Oct 20,2022
0 people found
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I have been using Hurford Salvi carr's for years.Marc & his team are professional & efficient.The process from start to finish has been extremely smooth. Thank you Marc,John,Cem & Jurgita for the great service....
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“Excellent Agent for letting out my apartment...”

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Jul 27,2022
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Marc
By: 'Dee'
Jul 27,2022
0 people found
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Have been with HSC since 2008...Great service and my property is well looked after and managed by a well lead team....
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“It was a delight to work with there docklands......”

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Jul 01,2022
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Marc
By: 'ajay ambagade'
Jul 01,2022
0 people found
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It was a delight to work with there docklands branch, the manager was very helpful and through with all the information, considering we were new landlords. They helped us put our 2 bedroom property on rent and got the tenants almost immediately. They guided us with ...
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“very professional, service. A friendly team w......”

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May 05,2022
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Marc
By: 'Dawn linsey Wright'
May 05,2022
0 people found
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very professional, service. A friendly team who understand the needs of Landlords and can help them navigate through the burdensome paper work required for a professional let....
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“Top service professional team...”

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Apr 20,2022
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Marc
By: 'Landlord'
Apr 20,2022
0 people found
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Myself and family members have instructed Hurford Salvi Carr on numerous occasions to market our properties in the Limehouse basin area and they have always been professional, diligent and delivered suitable tenants in a good turnaround. The team are professional quick to respond to requests ...
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“Cem was very professional and helpful with al......”

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Jan 17,2022
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Cem
By: 'Aman'
Jan 17,2022
0 people found
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Cem was very professional and helpful with all aspects of the process, he was always quick to respond and solve any issues or questions immediately. Made the process of moving into a new apartment very smooth....
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“Excellent from start to finish. Sebastian was......”

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Oct 27,2021
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Sebastian
By: 'Jacs'
Oct 27,2021
0 people found
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Excellent from start to finish. Sebastian was professional right from the beginning. He handled the sale of my flat and I'd have no hesitation in recommending him....
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“Sebastian was incredibly helpful and proactiv......”

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Oct 27,2021
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By: 'Jacob D'
Oct 27,2021
0 people found
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Sebastian was incredibly helpful and proactive throughout the process of purchasing my property from start to finish, constantly making himself available to move things along quickly. Of the various estate agents we interacted with when looking for a property he stood head and shoulders above ...
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“Highly recommend Hurford Salvi Carr for letti......”

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Oct 01,2021
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Marc
By: 'Andrew B'
Oct 01,2021
0 people found
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Highly recommend Hurford Salvi Carr for lettings and fully managed service - professional team with great expertise and knowledge of the market. As always, the journey is stress free having let and managed the property over many years with them always finding the highest quality ...
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“Highly recommended!...”

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Jul 08,2021
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Sebastian
By: 'Yumi'
Jul 08,2021
0 people found
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I have recently bought a flat using Hurford Salvi Carr. From my first viewing of the flat to completion, Sebastian was always there for me offering to help with the transaction. No email, no phone call was never too trivial. I could not recommend Hurford ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:35 AM 05/11/2020 by Sebastian Sookermany

Awards won by Hurford Salvi Carr, London E14 9HS



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