95% sales valuation accuracy
97% sales fee satisfaction
71% lettings valuation accuracy
91% lettings fee satisfaction
May 21,2013
May 21,2013
4
people found
this helpful
this helpful
I would like to believe such a successful company presents itself well. However my experience isn't that good.
Firstly, I did not feel the agent is acting in my favor and there basically was lack of interest. I also could wish for more cheerful and welcoming attitude.
Secondly as I have bought my property in mid April I still did not received mentioned complimentary home move box, which as I have been told should be delivered soon after my move (within 10 days).
I start to wonder either Mann Countrywide makes empty promises or someone did not want to provide a good job. While not being greedy here and not even thinking of getting the complimentary home move box now, I'm trying to understand whether Mann Countrywide can keep to the given word and can be loyal to their customers.
After saying what bothers me, I would like to bring a good word to one of the wonderful employee, who got a position as a financial advisor. That girl can do wonders and I would like to thank her for great work she has done!!
Firstly, I did not feel the agent is acting in my favor and there basically was lack of interest. I also could wish for more cheerful and welcoming attitude.
Secondly as I have bought my property in mid April I still did not received mentioned complimentary home move box, which as I have been told should be delivered soon after my move (within 10 days).
I start to wonder either Mann Countrywide makes empty promises or someone did not want to provide a good job. While not being greedy here and not even thinking of getting the complimentary home move box now, I'm trying to understand whether Mann Countrywide can keep to the given word and can be loyal to their customers.
After saying what bothers me, I would like to bring a good word to one of the wonderful employee, who got a position as a financial advisor. That girl can do wonders and I would like to thank her for great work she has done!!
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Latest Reviews
22nd Nov 2022
reviewed by 'Ray Wilde'
29th Mar 2021
reviewed by 'Rachael'
11th Jun 2020
reviewed by 'Summer'
30th Sep 2019
reviewed by 'Olga'
15th Aug 2019
reviewed by 'Katie'
19th Jun 2019
reviewed by 'Sharon'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £100,500 | £270,000 |
| Lettings | 71% | 91% | £600 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 3 | 2 | 17 | 2 | 17 | 0 | 1 | 1 |
Areas covered
- PO12
- PO13
- PO14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 22,2022
Nov 22,2022
0
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Thank you to Hannah and the Staff at the Gosport Branch, for finding me a lovely flat.
Everything was straight forward and organised....
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Mar 29,2021
Mar 29,2021
3
people found
this helpful
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Absolutely shocking. Moved into a property during covid which was a rental. Wasn't able to view prior and told that all was newly decorated in line with video and photos provided. Turned up to what I can only describe as a squat. Hadn't been cleaned, ...
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Jun 11,2020
Jun 11,2020
1
people found
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this helpful
Absolute horrible experience renting with Mann country wide. Some rude staff members. Failed to listen to any enquires or troubles going on, like my voice was never heard. Forced termination during lock down. Receiving un-mannered emails. No help at all. Really not happy with the ...
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Sep 14, 2021
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(1)
I am so sorry you had an awful experience with us. We are truly sorry for our behaviour I know I am awful at times, I've been stressed myself, I have been arrogant & rude & my boss has reprimanded me, I now realise the error of my ways & that at times I am a jumped up pick me boy, I don't have good communication skills & have been aggressive at times. I am truly trying to grow up & change my ways. ...
Sep 30,2019
Sep 30,2019
0
people found
this helpful
this helpful
Ian has been so patient and extremely helpful throughout the purchase of my new home. I feel I can call him whenever I have a question and he also responds quickly by email. Ian has been informative, professional and is extremely dedicated to ensuring I ...
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Aug 15,2019
Aug 15,2019
0
people found
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Extremely helpful and very happy with he service provided they went out there way to help us in many occasions. We are very great full off everything they have done....
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Jun 19,2019
Jun 19,2019
0
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We would like to thank Sian for all her constant hard work! At all times Sian has kept us up to date with any information & been so helpful & friendly!
Thank you Sian for helping us with our purchase of our new home & making the whole ...
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Comment on agent fees
Good
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Jun 11,2019
Jun 11,2019
0
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When we first viewed the house we were shown the property by Ian, the viewing and in fact, the whole buying process was a pleasant experience. We did not feel pressured at all by Ian when we were viewing the property, we were able to ...
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Comment on agent fees
As we were buying through the agent we had no fees to pay, so cannot comment on their fees.
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May 23,2019
May 23,2019
0
people found
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We chose Mann to sell our home as we had used them previously and they were fantastic. This time around they didn't disappoint! From initial valuation to completion the whole team were really proactive in getting us viewings and gave us feedback after every one. ...
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Comment on agent fees
Worth every penny
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May 21,2019
May 21,2019
0
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Sian provided us with an excellent service throughout our sale. Whenever there was a hold up in the chain ahead, she was proactive in chasing this for us, keeping us informed, as well as our buyers too.
I could not recommend the whole team at ...
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Comment on agent fees
Very reasonable
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May 13,2019
May 13,2019
0
people found
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Me and my partner were first time buyers who's prospective property was listed by Mann. We cannot thank Sian enough for the service we received throughout the whole process. She was incredibly responsive to queries and kept us updated as much as possible throughout. Given ...
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Comment on agent fees
N/A
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May 08,2019
May 08,2019
0
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Extremely helpful and kind to act as a go between for both parties solicitors. Without your help I don't think it would have gone so smoothly....
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Mar 05,2019
Mar 05,2019
0
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I have never let a property before and as a first time landlord Stacey was very helpful for both myself and my sister, from day one she was very infortmative offering us the best service for what we needed! My property was let very quickly ...
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Mar 02,2019
Mar 02,2019
0
people found
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Through no fault of Mann Gosport, it took a while to get my house sold and completed. My buyers had been in place for over 7 months (also selling with Mann) but the chain kept collapsing further down the line with other agencies
The reason for ...
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Comment on agent fees
Very fair
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Feb 26,2019
Feb 26,2019
0
people found
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From start to finish the service I have received has been nothing but outstanding.
I have been kept well informed throughout the entire process, both Ian & Sian were always available for a phone call/email or for me to pop in if required and were ...
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Feb 11,2019
Feb 11,2019
0
people found
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Sian has led us through the process of my husband and I buying our first home, and we could not have asked for better customer service. All emails and calls were answered promptly and we always knew what was happening and when as Sian would ...
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Jan 24,2019
Jan 24,2019
0
people found
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If you are looking for above and beyond service then this is the estate agent for you. I would highly recommend anybody looking for an estate agent to use Mann. Their advice and guidance throughout the sale of my property has been comprehensive and went ...
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Comment on agent fees
Fees were reasonable and in keeping with current market competition
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Jan 18,2019
Jan 18,2019
0
people found
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From initial booking of the viewing to the purchase of our forever home Mann and co. And Ian were personable, informative and very helpful. Throughout the purchase they were happy to talk and be contacted regarding the property. Even after the sale they remained in ...
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Comment on agent fees
They represented the seller so we paid. O fees
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Jan 03,2019
Jan 03,2019
0
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Helped our buying process so much easier couldn't of done it without them, allways there to answer questions asked and help chase solicitor for us...
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“Professional only there to help and without Sian our property would not of gone through and a smoothly without her...”
Dec 07,2018
Dec 07,2018
0
people found
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Professional helpful and always there when I needed updates regarding the purchase also explaining what when & how the process would follow. Without the support of Sian l feel this would have taken long & certainly not as smoothly...
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Comment on agent fees
Ok
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Dec 06,2018
Dec 06,2018
0
people found
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I have no hesitation in highly recommending Mann Countrywide - Gosport to sell your property.
A very professional team who worked tirelessly in securing the sale of my property. I was particularly impressed with Sian Wright who throughout the period from offer to completion kept ...
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Comment on agent fees
Whilst the Mann's fees are not the lowest - you pay for what you get and as I am concerned they earned every penny of their fees in securing a sale on my property.
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Oct 20,2018
Oct 20,2018
0
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Professional letting agent with polite and friendly staff. Although it is early in our first tenancy with Mann & Co the experience has been one of no concerns. We would recommend Stacey at Mann & Co to other Landlords....
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Comment on agent fees
Good.
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Oct 18,2018
Oct 18,2018
0
people found
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Stacey was very helpful in all matters relating to letting properties. She was knowledgeable and professional yet approachable in her manner.
Kieran was also a helpful member of staff and dealt with any queries we had in a prompt manner.
Many thanks to both members ...
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Comment on agent fees
Acceptable
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Mar 27,2017
Mar 27,2017
0
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Well worth the fee! Top people, top service. Highly recommend James and his team. Excellent communication throughout, honest feedback and smooth process. Genuinely wouldn't use anyone else....
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Comment on agent fees
Excellent value for money.
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Mar 23,2017
Mar 23,2017
0
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The lettings agent in the gosport office are damn right rude and unreliable. No phone calls back to myself to say we were unable to rent a house due to us having a dog or the offer of rent. I chased them, but received poor ...
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Comment on agent fees
Ridiculous charges
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Mar 21,2017
Mar 21,2017
0
people found
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A very professional and positive experience. Each step of the selling process was clearly explained. I asked many questions and I didn't feel rushed or the questions were futile. James is a professional. He puts clients first and makes you feel confident that you are ...
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Comment on agent fees
Very reasonable.
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Feb 24,2017
Feb 24,2017
0
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We would like to personally thank Amy Thompson for keeping us up to date with the progress of our purchase. We also know that amy spent time with the vendor in supporting her with all the paperwork involved with selling which in all proceeded to ...
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Comment on agent fees
NO FEES AS WE WERE THE PURCHASERS
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Jan 04,2017
Jan 04,2017
0
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Amy made frequent contact during a very hectic time of securing many viewing for the property, whilst adopting a very professional attitude at all times....
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Comment on agent fees
Acceptable and agreeable
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Nov 12,2016
Nov 12,2016
0
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We have used Mann Countrywide in Gosport few times now ( selling and buying ) and always received great service. James and his team always work extremely hard to make sure we receive the best service possible. We always recommend them to friends and family and definitely ...
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Comment on agent fees
Very good value for money service
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Nov 10,2016
Nov 10,2016
0
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James assisted with the sale of my property. He also arranged for me to meet the mortgage advisor for my new property. Always very informative and professional and was always happy to help. Couldn't recommend James highly enough, I was very impressed with his service....
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Comment on agent fees
Good
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Nov 10,2016
Nov 10,2016
0
people found
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When I used Mann to sell my house they were very clear with everything about the sale and got the house sold very quickly for full asking price!...
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Comment on agent fees
Good
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Sian
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:38 AM 26/07/2016 by Mann Countrywide
