0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
May 17,2013
May 17,2013
3
people found
this helpful
this helpful
These are the worst estate agents i have ever had the misfortune to deal with. Aside from the massive fees they charge they do not reply to calls, have terrible communication and treat you with utter contempt. I kept having to chase to find out if everything was going through, could not get a day or time for handover - they told me to just pop in and sign everything. Finally on the day we were due to get the keys i had heard nothing so we went to the branch to pop in and sign the forms and were sent away for over 4 hours as nothing was ready. When we finally signed we were told to go and meet the inventory clerk at the property and they would go through everything. We got to the property to be told he could not stay as he had another appointment. The property was disgusting - they had not inspected it at all. Rotting rubbish at the front of the house, mold, filth and dirt throughout the house and a garden full of dangerous rubbish and a bin full of water and fag butts. I had agreed we would paint the property, I had to fight to get the paint and was not supplied with anything to get it on the walls. A second bed was in a room when I had asked for it not to be - frankly I could go on.
We have since sorted things out with the landlord - who is lovely. However we are still waiting for the inventory to arrive (over 2 weeks) which we paid for and which we need to add to. I have spoken to them again today and been given another load of rubbish excuses.
DO NOT USE THESE PEOPLE THEY ARE CROOKS
We have since sorted things out with the landlord - who is lovely. However we are still waiting for the inventory to arrive (over 2 weeks) which we paid for and which we need to add to. I have spoken to them again today and been given another load of rubbish excuses.
DO NOT USE THESE PEOPLE THEY ARE CROOKS
What agent could do to change your mind?
Everything - too much to even recommend how they can improve.Attached Filesnbsp;
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Latest Reviews
25th Jul 2018
reviewed by 'Ryan'
14th Feb 2014
reviewed by 'amt250'
17th May 2013
reviewed by 'L'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,150 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 25,2018
Jul 25,2018
0
people found
this helpful
this helpful
Couldn't see the branch listed but this is a review for the branch address: 5 Chase Side, London, N14 5BP
I rang up about a property immediately as it was posted on Rightmove - not contact for 24 hours. I then chased them and continuously rang all ...
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read full review
Comment on agent fees
Fees wasn't the problem
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Feb 14,2014
Feb 14,2014
1
people found
this helpful
this helpful
This review is regarding the Stratford Branch at 142 The Grove, London, E15 1NS.
We arrived at the viewing that we had booked in the office one week previously, we waited outside the property for a few minutes before calling the estate agent. They said that ...
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What agent could do to change your mind?
Turned up to the viewing on time. Informed us if he was running late. Been polite/shown an interest. Shown us around the flat. Not sworn at us and other prospective buyers.Attached Filesnbsp;
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May 17,2013
May 17,2013
3
people found
this helpful
this helpful
These are the worst estate agents i have ever had the misfortune to deal with. Aside from the massive fees they charge they do not reply to calls, have terrible communication and treat you with utter contempt. I kept having to chase to find out ...
read full review
read full review
What agent could do to change your mind?
Everything - too much to even recommend how they can improve.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
