Rochdale, OL16
4.7/5, 142 reviews
92% recommended
96% sales valuation accuracy
96% sales fee satisfaction
92% lettings valuation accuracy
91% lettings fee satisfaction

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“I previously rented a property off this company and the ......”

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May 15,2013
Minithumbdown
By: 'Missy'
May 15,2013
1 people found
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I previously rented a property off this company and the first bad sign was the service charge of £15 they tried to charge me as insurance for if I had boiler/gas/electric problems. The guy who showed me around the house said it was a way for them to make money - very honest I know! When I went and paid the rent and deposit ect they told me despite the fact that the service charge was insurance it is not optional and I had to pay it - I needed the house I paid it. I then checked the policy terms and found that unless I was elderly or had children I could not use the insurance - I was not covered by this so called service charge so cancelled it-they never said anything further. Another bad point about Andrew Kelly was the hot water and heating issues I had. The system was very old and often didn't work, it took several calls and pestering for them to send someone over. I called a lot about the electric shower that was broken that I had relied on whilst the hot water was off. They did replace it however there was a point when I was showering at my mums as they gave me no alternative whilst they were waiting for a plumber to be free and take a look at the boiler etc. I had a gas leak whilst at this company and when I called the agency the south african lady sighed down the phone and had an attitude with me and said she would sort it. They got permission from the landlord to install a new boiler and heaters-they provided me no alternative whilst this work was being done, luckily the guys working on the job brought me electric heaters and I washed at my mums. I was very happy with my new boiler and heaters, and they guys filled in the hole in the wall where the fireplace they ripped out was. I called the agency after to advise that the wall needed decorated now it was filled in and the heaters were smaller than the previous and they needed decorated, this wasn't done so I had to make do. The final straw was after the first 6 month tenancy had ran out they sent me a letter saying if I would like to say to sign another 6 months would cost me £50 - this was never mentioned when signing initially and I could not find it in my contract. I disputed this however they sent me another letter advising if I was not happy with this then I had to let them know my leaving date. The most ironic thin is they said I was a brilliant tenant and they were sorry to lose me yet I was only leaving because of them I found most the staff rude and when I had real issues they acted like it was an inconvenience. Not the way I wanted to live when I was paying good money.
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Latest Reviews

View all Reviews 142
8th Feb 2024
reviewed by 'Joyce Wolstencroft'
“Ann and her team were always pleasant and efficient, any problems were dealt with immediately. Would strongly recommend Andrew Kelly’......”
18th Dec 2023
reviewed by 'Kasid'
“Ann was fantastic through out the whole journey. Thank you for everything....”
18th Dec 2023
reviewed by 'Mr and Mrs Dale'
“From the minute the house went up for sale to the day we completed Andrew Kelly acted in a professional, ......”
1st Dec 2023
reviewed by 'Cheryl Lamb'
“Ann and her team were brilliant, nothing was too much trouble and they kept me updated throughout the process....”
30th Nov 2023
reviewed by 'Robyn'
“Really happy with Andrew kelly through the process of selling my house, they updated me every step of the way , ......”
19th Nov 2023
reviewed by 'Sarah'
“They handled the sale of our house so well - kept us up to date throughout, arranged bookings in a ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 12:30
  • Sunday: Closed
Address

Andrew Kelly & Associates
124 Yorkshire Street
Rochdale
Greater Manchester
OL16 1LA
01706 350 363

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £69,950 £460,000
Lettings 92% 91% £395 £675
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 10 2 66 6 40 1 2 3
Areas covered
  • OL16
  • OL13
  • OL12
  • OL11
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Littleborough, OL15
Rochdale, OL16

“Sale and purchase of a property...”

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Feb 08,2024
Minithumbup
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By: 'Joyce Wolstencroft'
Feb 08,2024
0 people found
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Ann and her team were always pleasant and efficient, any problems were dealt with immediately. Would strongly recommend Andrew Kelly’s ....
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“Ann was fantastic through out the whole journ......”

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Dec 18,2023
Minithumbup
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By: 'Kasid'
Dec 18,2023
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Ann was fantastic through out the whole journey. Thank you for everything....
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“Highly recommended....”

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Dec 18,2023
Minithumbup
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By: 'Mr and Mrs Dale'
Dec 18,2023
0 people found
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From the minute the house went up for sale to the day we completed Andrew Kelly acted in a professional, imformative and courteous manner. Making, what is a stressful period less challenging. With special thanks to Ann and her team for the there help and ...
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“Selling my home...”

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Dec 01,2023
Minithumbup
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By: 'Cheryl Lamb'
Dec 01,2023
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Ann and her team were brilliant, nothing was too much trouble and they kept me updated throughout the process....
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“Really happy with Andrew kelly through the pr......”

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Nov 30,2023
Minithumbup
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By: 'Robyn'
Nov 30,2023
0 people found
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Really happy with Andrew kelly through the process of selling my house, they updated me every step of the way , i never needed to ring for updates and they was happy to help with any questions i had Thankyou...
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“They handled the sale of our house so well - ......”

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Nov 19,2023
Minithumbup
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By: 'Sarah'
Nov 19,2023
0 people found
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They handled the sale of our house so well - kept us up to date throughout, arranged bookings in a convenient way and generally were just lovely to work with. Would definitely recommend!...
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“I couldn't have asked for a better Estate Age......”

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Nov 10,2023
Minithumbup
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By: 'Trish'
Nov 10,2023
0 people found
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I couldn't have asked for a better Estate Agent. They made the whole process of selling a property simple and straightforward. I was given regular updates throughout by their friendly and professional staff. I would highly recommend them to anyone who is considering buying or ...
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“Fantastic Team...”

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Nov 10,2023
Minithumbup
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By: 'Jo Hopkins'
Nov 10,2023
0 people found
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Moving house is so stressful, I cannot believe the just how amazing the team have been, so patient with me especially when i got anxious, so supportive, what I liked most they where always honest and didn't play games like other agents tried too. I ...
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“Professional and helpful...”

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Nov 09,2023
Minithumbup
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By: 'Sue'
Nov 09,2023
0 people found
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The team at Andrew Kelly were very professional, kept us updated with progress and were always on hand if we needed anything. Would definitely recommend them....
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“EXVELLENT SERVICE AND GREAT COMMUNICATION FRO......”

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Aug 31,2023
Minithumbup
By: 'The'
Aug 31,2023
0 people found
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EXVELLENT SERVICE AND GREAT COMMUNICATION FROM START TO FINISH THANKS...
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“Ann and her team were fantastic in helping to......”

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Aug 22,2023
Minithumbdown
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By: 'sheila agg'
Aug 22,2023
0 people found
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Ann and her team were fantastic in helping to sell our house nothing was to much trouble they keept us informed all through the process of sellling i would highly recomend andrew kellys to buy or sell ur home...
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“Great experience...”

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Aug 22,2023
Minithumbup
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By: 'Mark'
Aug 22,2023
0 people found
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Great experience selling with Andrew Kelly. Personal thnakyou for Anne and Carol. They made a difficult long sale easier as and where they could. Carol helped sort out a do or die type situation regarding my sale and I think without her input the sale ...
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“From start to finish Andrew Kelly were superb......”

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Aug 22,2023
Minithumbup
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By: 'Daniel Armstrong'
Aug 22,2023
0 people found
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From start to finish Andrew Kelly were superb in selling my fathers property for us. I first met Sam who valued the house and also explained everything very well which made me choose to go with Andrew Kelly. The photographs were of an excellent standard ...
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“Excellent service as always from Ann and Sam.......”

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Jun 23,2023
Minithumbup
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By: 'Annmarie Law'
Jun 23,2023
0 people found
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Excellent service as always from Ann and Sam. Sam was great from the valuation and Ann really looked after us throughout the process from start to finish. Would recommend Andrew Kelly to anyone looking to buy or sell a house...
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“Highly Recommended...”

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Jun 19,2023
Minithumbup
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Carol
By: 'X'
Jun 19,2023
0 people found
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We recently purchased a bungalow via Andrew Kelly & Associates and were extremely pleased with the service received via Ann and the Team. All our queries were answered promptly and efficiently and assistance provided when needed. Highly recommended!...
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“Had a great experience with Andrew Kelly. An......”

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Jun 18,2023
Minithumbup
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By: 'Khurram'
Jun 18,2023
0 people found
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Had a great experience with Andrew Kelly. Ann ad Carol was very helpful along the way. Kept us informed along the process and helped to quicken the process....
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“Very helpful friendly and polite chasing up s......”

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Jun 18,2023
Minithumbup
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Ann
By: 'Gully'
Jun 18,2023
0 people found
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Very helpful friendly and polite chasing up solicitors and updating throughout the process not many estate agents would do that on a weekly basis but was more then accommodating to do so thank u ann much appreciated...
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“Selling...”

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Jun 17,2023
Minithumbup
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By: 'Lindsay'
Jun 17,2023
0 people found
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We recently sold our property with Andrew Kelly’s after they had managed it as a rental property for numerous years. I can not fault them throughout. Everyone has been pleasant and helpful, nothing was too much trouble, Ann especially has guided us through the ...
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“Very good experience. Kept us in the loop and......”

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Jun 17,2023
Minithumbup
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By: 'Sue Percy'
Jun 17,2023
0 people found
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Very good experience. Kept us in the loop and gave us relevant advice to help our sale. Might have been overpriced initially but the market at the time was hard to read. Efficient admin service. Completion completed quickly....
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“Happy Customer!...”

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Jun 17,2023
Minithumbup
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Carol
By: 'Happy Customer.'
Jun 17,2023
0 people found
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Stephen Kelly came to value the property and the advice he gave me was very helpful. Ann Burke and her team dealt with our sale in a very professional and friendly manner. I particularly appreciated the feedback after each viewing. They kept us informed both ...
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“I have nothing but good things to say about t......”

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Apr 07,2023
Minithumbup
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By: 'Emma'
Apr 07,2023
0 people found
this helpful
I have nothing but good things to say about the team and their service. Would like to just say thanks on here because selling a house is very stressful, but Ann and the team did everything in their power to make it easier. They organised ...
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“Excellent service Answered every call I made......”

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Apr 06,2023
Minithumbup
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By: 'Michelle'
Apr 06,2023
0 people found
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Excellent service Answered every call I made to them, nothing was ever to much trouble. All the staff there was very friendly and polite. They did block bookings for me which was brilliant and they took the potential buyers around my house answering all there ...
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“Excellent service from Andrew Kelly team in R......”

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Apr 06,2023
Minithumbup
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By: 'PAUL'
Apr 06,2023
0 people found
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Excellent service from Andrew Kelly team in Rochdale from listing to sale of property. I would have no hesitation in recommending this Company when selling or attempting to purchase a property....
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“Really helpful staff who helped us through a ......”

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Mar 09,2023
Minithumbup
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Carol
By: 'Robert Socha'
Mar 09,2023
0 people found
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Really helpful staff who helped us through a protracted sale experience. We had their continued support from start to finish....
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“Would highly recommend Andrew Kelly:s. Could ......”

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Mar 03,2023
Minithumbup
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Ann
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By: 'Pamela Brooks'
Mar 03,2023
0 people found
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Would highly recommend Andrew Kelly:s. Could not fault the service and attention to detail through out the sale of my late fathers house. I was kept updated of any changes and viewings. Would like to thank Ann and Carol for all their help during ...
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“We had a difficult protracted move but were s......”

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Feb 03,2023
Minithumbup
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Sam
By: 'Robert Socha'
Feb 03,2023
0 people found
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We had a difficult protracted move but were supported throughout. the team constantly kept in touch and helped as much as possible....
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“SALE OF LEANDER DRIVE...”

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Jan 29,2023
Minithumbup
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By: 'Jacques and Elizabeth Tobi'
Jan 29,2023
0 people found
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To Ann and the Team (Rochdale Office) Thank you for all the excellent work you have done on our behalf to complete the sale of Leander Drive in such a short time. It has all been very much appreciated. Kinds Regards Elizabeth & Jacques Tobi...
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“Excellent service through the process of sell......”

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Dec 29,2022
Minithumbup
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Carol
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By: 'Chris Brannan'
Dec 29,2022
0 people found
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Excellent service through the process of selling 3 properties. The team members alway very prompt in returning call and dealing with issues. Highly recommend...
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“Andrew Kelly have been great to deal with. Ev......”

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Dec 28,2022
Minithumbup
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Ann
By: 'Roha'
Dec 28,2022
0 people found
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Andrew Kelly have been great to deal with. Everything was so easy when buying the property. Special thanks to Ann, thank you for going out of your way to ensure an easy exchange....
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“The service was excellent, very supportive an......”

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Oct 10,2022
Minithumbup
By: 'Salina'
Oct 10,2022
0 people found
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The service was excellent, very supportive and the team communicated at all steps of the sale process, very satisfied with service....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:17 AM 03/08/2021 by allAgents

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