0% lettings valuation accuracy
99% lettings fee satisfaction
May 10,2013
May 10,2013
1
people found
this helpful
this helpful
AVOID THIS AGENT.
THEY HAVE FAILED TO RETURN MY DEPOSIT AS YET, ALTHOUGH I MOVED OUT ALMOST A MONTH AGO (7 working days was quoted). They took money that was owed to me from my housing benefit and this should be going to my new landlord. They just keep fobbing me off with a date and failing to return the deposit. I agreed to them taking money for replacing the hall carpet and some cleaning to the vertical blinds which were mouldy when I moved in, so they cant say I have not co operated with them. The hassle is causing me no end of stress :(
THEY HAVE FAILED TO RETURN MY DEPOSIT AS YET, ALTHOUGH I MOVED OUT ALMOST A MONTH AGO (7 working days was quoted). They took money that was owed to me from my housing benefit and this should be going to my new landlord. They just keep fobbing me off with a date and failing to return the deposit. I agreed to them taking money for replacing the hall carpet and some cleaning to the vertical blinds which were mouldy when I moved in, so they cant say I have not co operated with them. The hassle is causing me no end of stress :(
What agent could do to change your mind?
They could be more organised and honest.Attached Filesnbsp;
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Latest Reviews
3rd Feb 2015
reviewed by 'Nic'
10th May 2013
reviewed by 'Sharon'
14th Feb 2011
reviewed by 'Dave'
Opening Hours
Address
Tarrants Property Services
20 Beach Road
Lowestoft
Suffolk
NR32 1EA
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
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- Sales
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- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 03,2015
Feb 03,2015
0
people found
this helpful
this helpful
Theres people are very rude and have a disgusting attitude! Refuse to do repairs, Nothing is ever there job to repair... the agents are terribly rude and have no respect for anyone i wouldnt recommend these to anyone. No matter what i ring up about ...
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What agent could do to change your mind?
Have some respect for people and dont be so rude!Attached Filesnbsp;
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Aug 26, 2015
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(1)
We have tried in the past to act sympathetically when dealing with people, but time has taught us to stick to the facts only and this then sets clear guidelines for all.
With regard to works required on any of the properties we manage, once reported to us we always forward to the Landlord and ask for their instructions. What you have to bear in mind is that each property belongs to the Landlord (not us) and therefore the decision is theirs on whether the works are carried out or not. The on ...
May 10,2013
May 10,2013
1
people found
this helpful
this helpful
AVOID THIS AGENT.
THEY HAVE FAILED TO RETURN MY DEPOSIT AS YET, ALTHOUGH I MOVED OUT ALMOST A MONTH AGO (7 working days was quoted). They took money that was owed to me from my housing benefit and this should be going to my new landlord. ...
read full review
read full review
What agent could do to change your mind?
They could be more organised and honest.Attached Filesnbsp;
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Yes
Aug 26, 2015
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(1)
There are set guidelines laid out under the Deposit Protection Scheme Rules and we always work within those timescales, which include a period of 3 months from Tenancy end in which a Tenant can raise a dispute.
When asked how soon a deposit will be refunded, we advise it can be within 7 to 10 days if there is no claim against the deposit from the Landlord, or if the Tenant agrees deductions. In this instance there was a period of negotiation between the Tenant, us and the Landlord which took ...
Feb 14,2011
Feb 14,2011
2
people found
this helpful
this helpful
Poor service willfully will not carry out any repairs. Lived in a flat managed by them which was riddled with damp and mould problems. Windows, guttering needed repairs. Fittings in very poor state of repair. If you thinking of renting a flat give these guys ...
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Aug 26, 2015
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(1)
With regard to works required on any of the properties we manage, once reported to us we always forward to the Landlord and ask for their instructions. What you have to bear in mind is that each property belongs to the Landlord (not us) and therefore the decision is theirs on whether the works are carried out or not. The only exception is where the dilapidation poses a risk to the Tenant or property, in which case we can instruct works as long as there are sufficient funds in the Landlords acc ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
When asked how soon a deposit will be refunded, we advise it can be within 7 to 10 days if there is no claim against the deposit from the Landlord, or if the Tenant agrees deductions. In this instance there was a period of negotiation between the Tenant, us and the Landlord which took longer due to the Landlord not being in the uk when the Tenant first moved out. Agreement was reached between all parties and the balance of deposit refunded well within the timescales set.