100% lettings valuation accuracy
0% lettings fee satisfaction
May 04,2013
May 04,2013
5
people found
this helpful
this helpful
Merchant lettings at first seemed fine especially when it was time for us to hand over money. There were many problems with our flat and trying to get these sorted was like getting blood from a stone. The staff are very rude on the phone and almost always I would get told leave your number and we will call you back, the longest I waited was a week before I called back to complain (just to see how long) on departure we cleaned the flat immaculately and I also repaired previous damage and also bought some appliances for the flat, (which I left for the next tenant). I am yet to receive my deposit and was also told that they do not have the form I handed in with regards to the state of the flat when we moved in. They say I never handed it in (conveniently for them) little do they know I have photographic evidence. STILLL WAITING!!! If you can avoid using merchant lettings the do so!!
What agent could do to change your mind?
I think it's obvious from mine and everybody else's review.Attached Filesnbsp;
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Opening Hours
Address
Countrywide Scotland
2nd floor
26 Springfield Court
Glasgow
City of Glasgow
G1 3DQ
0141 221 2998
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 0% | £850 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 11,2017
Oct 11,2017
3
people found
this helpful
this helpful
CAUTION - complete incompetence and lack of communication in all areas they are only interested in collecting monthly fees. 9 mths of renting our property and one property inspection. Check out report must have been done 4.55pm on a Friday Complete Circus....
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Comment on agent fees
BAD
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Jul 04, 2018
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(1)
The worst agency ever. They never Reply to your emailsOr when they do it is simply too late. They never keep you updated on anything and they are completely incompetent. Getting things fixed with them is simply an impossible task and you have to survive on your own in your flat. What they care about is monthly fees and nothing else. I wish I coul or when they do it is simply too late. They never keep you updated on anything and they are completely incompetent. Getting things fixed with them is s ...
Oct 10,2013
Oct 10,2013
2
people found
this helpful
this helpful
I honestly don't know where to start with how awful this company were. A list will be the most effective:
- We were lied to about which items of furniture would remain in the flat and only found out the truth once we had signed ...
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May 04,2013
May 04,2013
5
people found
this helpful
this helpful
Merchant lettings at first seemed fine especially when it was time for us to hand over money. There were many problems with our flat and trying to get these sorted was like getting blood from a stone. The staff are very rude on the phone ...
read full review
read full review
What agent could do to change your mind?
I think it's obvious from mine and everybody else's review.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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