100% sales valuation accuracy
100% sales fee satisfaction
Jun 25,2010
Jun 25,2010
4
people found
this helpful
this helpful
We attempted to sell our house through F&S Haywards Heath. Our experience amounts to a catalogue of questionable sales tactics and poor customer service.
Their best salesman appeared only to have been required to get our business. He did that with style; when we signed and he left our house the spell broke and we wondered what on earth we'd let ourselves in for. We never saw him again. We realised within a week that we were significantly over valued and that they'd used the high valuation as a sales tool to secure, not only our business, but a fixed fee commission that looked great for us if we sold high, but when reality kicked in it was only ever going to work in their favour.
We signed up for their HIP pack. Free if we sold and nearly twice the market price if we ended the contract without selling. How many people go on the market expecting not to sell? Seemed like a great deal at the time.
There was huge pressure as well to sign up for a
Their best salesman appeared only to have been required to get our business. He did that with style; when we signed and he left our house the spell broke and we wondered what on earth we'd let ourselves in for. We never saw him again. We realised within a week that we were significantly over valued and that they'd used the high valuation as a sales tool to secure, not only our business, but a fixed fee commission that looked great for us if we sold high, but when reality kicked in it was only ever going to work in their favour.
We signed up for their HIP pack. Free if we sold and nearly twice the market price if we ended the contract without selling. How many people go on the market expecting not to sell? Seemed like a great deal at the time.
There was huge pressure as well to sign up for a
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Aug 27, 2010
This is almost identical to our experience the managers don't care. We wrote a letter of complaint re the 185 sign up and the 399 hip, all he could say was out of curtosy they'd let us pay it over 3 months! What a cheek. I would agree stay well clear of Fox and Sons.
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5th Sep 2022
reviewed by 'martin'
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11th Feb 2019
reviewed by 'Susan'
7th Mar 2018
reviewed by 'Martin'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £185,000 | £190,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 1 | 0 |
Areas covered
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- Sales
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- Block Management
- Surveys
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Sep 05,2022
Sep 05,2022
0
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I was very pleased with all the help and advice Lucas and the staff at Plympton gave me during the sale of my property. I would recommend then to anybody looking to sell. Martin...
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Oct 27,2020
Oct 27,2020
0
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Keith and all the team were friendly and professional throughout, keeping both of us informed. Nothing too much trouble. thank you all...
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Sep 12,2020
Sep 12,2020
0
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Kristy from the Plympton office has been amazing. Talking us through our sale at all stages and keeping us informed throughout....
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Feb 11,2019
Feb 11,2019
0
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A positive experience from start to finish. Was kept updated all through the sale. Good old fashioned customer care, thank you Fox and Son....
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Comment on agent fees
Very reasonable fees.
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Mar 07,2018
Mar 07,2018
0
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We were cautious about coming to fox and sons as we didn't have the greatest experience last time out.
However, within 10
Minutes of being there it was vclear it was going to be positive this time.
Dan was fantastic as ever when we came to ...
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Comment on agent fees
Good and free
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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And no doubt spinning the perfectly decent prospective buyer a yarn about how greedy we are!!!