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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 27 Reviews
96% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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Jason
By : 'RS'
Services : Sales(As a Vendor)
Sold price : £198000
Would you recommend ? : Yes
Postcode : UB3
Jason Miller did an amazing job helping us to sell our flat. A very complex case he consistently demonstrated exceptional professionalism and dedication. He has always been available to answer queries, address concerns, and guide us in achieving our goal of selling the property. Once a buyer was found, Jason kept us thoroughly informed and proactively ensured the buyer's side fulfilled their responsibilities. The process was incredibly stressful at times, but Jason's calm, polite, and can-do attitude was pivotal in ensuring the sale was completed successfully. Even while on holiday, Jason continued to act on our behalf, promptly responding to my messages and liaising with the buyer. This level of commitment is truly commendable.
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House 43-45
Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 11/7/2018, 10:51:28 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £198,000 | £198,000 |
| Lettings | 100% | 99% | £950 | £2,650 |
Henry Wiltshire
Unit 3, Highpoint Village, Hayes, Middlesex
UB3 4BQ
020 3696 5626
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Jason
By : 'Catalina'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB3
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Jason Branch Manager is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. He really care about his clients as well as the community and neighbourhood he works in. Highly recommended estate... Read Full Review
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Jason
By : 'RS'
Services : Sales( As a Vendor )
Sold price : £198000
Would you recommend ? : Yes
Postcode : UB3
Jason Miller did an amazing job helping us to sell our flat. A very complex case he consistently demonstrated exceptional professionalism and dedication. He has always been available to answer queries, address concerns, and guide us in achieving our goal of selling the property. Once a buyer was ... Read Full Review
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Jason
sara
By : 'Dilawar'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : UB3
Jason Branch Manager is very professional, kind and polite personality, I have ever met in my life. He is very friendly and supportive. I will Highly recommend the agency because of the branch manager Mr. Jason's... Read Full Review
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Jason
By : 'Leyla'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB3
I looked at quite a few Real Estate agents to fully manage my property but HW stood out the most - by far. They were the only agency that perfectly aligned with my personal values: - Professionalism - Communication - Experience - Reliability - Integrity The Branch Manager in Hayes,... Read Full Review
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Jason
By : 'Rakesh'
Services : Letting( As a Tenant )
Rent PCM : £2650
Would you recommend ? : Yes
Postcode : UB3
I found my experience dealing with Jason to be top tier which stands out compared to other agents in the local area, he helped me to find a place in record time when we lost out on a previous property. I highly recommend dealing with Jason should you contact Henry Wiltshire in... Read Full Review
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Samuel
By : 'Richard'
Services : Letting( As a Tenant )
Rent PCM : £15550
Would you recommend ? : Yes
Postcode : RG1
Jason, Sam and all the team at HW have been extremely helpful and have managed my move into rented accommodation with professionalism and friendliness. This is the first time I have rented and they have always been at the end of the phone or email to answer my questions. Such is the service from ... Read Full Review
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Jason
By : 'HA'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : TW8
The team henry wiltshire does the work very patiently and with precision and exact timing, and the house was delivered to me cleanly and on time. Thank you for your strong and good... Read Full Review
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Jason
By : 'Maryia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB3
I recently had the pleasure of finding an apartment with the assistance of Henry Wiltshire, and I must say, the experience was outstanding. The agent handling my case, Jason, was incredibly attentive and supportive throughout the entire process. From the initial viewing to explaining the finer... Read Full Review
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Jason
By : 'Folwell'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB3
I have an insightful and informative conversation with Jason Miller about the process of potentially selling our buy-to- let company property. He is very knowledgeable-able to provide the vital information which is very helpful. Thank... Read Full Review
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Jason
By : 'Sharma'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB3
Great experience with Jason Miller (Branch Manager) would throughly recommend, good initial meeting when establishing valuation, followed by up to date info on viewings, especially polite always available and willing to help at all... Read Full Review
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Jason
By : 'Raymond'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : RG1
Going into the process of getting an apartment I wasn't very optimistic because past experience were awful and didn't fill me up with hope but after the viewing with Jason I was surprised as he was friendly while still maintaining professionalism, he answered all my question and assured ... Read Full Review
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Jason
By : 'Dilawar'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB3
I have the pleasure of working with Mr. Jason Miller, Hayes Branch Manager, as my real estate agent, and I am extremely satisfied with their services. Jason is knowledgeable, responsive, and dedicated throughout the entire process. He understood my needs and preferences, and his attention to detail ... Read Full Review
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sara
By : 'L'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB3
Kelly is great in communications between my tenants and myself, especially during the rental renewal process. I find the full management services are... Read Full Review
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sara
By : 'Mutaz'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : UB3
great service always , never let people down and always do hard job to find the suitable home . really recommended... Read Full Review
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sara
By : 'Nadhia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB3
Sara is a very helpful agent. Knows what she’s doing and has very good knowledge about the local area! Helped me find a suitable property for my mum and the experience was excellent! Can’t recommend enough... Read Full Review
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sara
By : 'Ajeet'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB8
Best experience I've had with a lettings agent. Sara from Hayes office was fantastic! She was very knowledgeable and... Read Full Review
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sara
By : 'Karen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB3
Outstanding and lovely team in Hayes! Was a pleasure to have them as our estate agent for 4 years! Sara and kelly are amazing! Would... Read Full Review
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By : 'Madouce'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB3
Excellent service. Always here to help when required and very friendly. Overall satisfied with everything. Thank you for looking after your... Read Full Review
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Kelly
By : 'Ray'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : UB3
Henry Wiltshire currently manage a rental property for me. They provide an excellent and proactive service. My agent Kelly always liaises with my tenants on any issues and arranges for any maintenance work to be completed in a prompt manner. Rates are reasonable. They also carry out inspections... Read Full Review
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sara
By : 'Celio'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB3
Sara is by far the best estate agent I have ever dealt with, She is always there to assist me whenever I need. High customer services orientation and fast response are just a few remarks on her performance. I am really happy with Sara's assistance, specially for her friendly and professional... Read Full Review
