100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Dec 10,2024
Dec 10,2024
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Hi Nikki
This last month has been very hectic for us as we sofa surfed for 6 weeks then moved back into our own home after our long-term tenants moved on. The last 4 weeks have been busy getting our home back into shape.
With the sale of Joyford Passage and our other tenants moving out that means that I am fully retired from the rental business.
I finally have time to thank you and your team including Lisa for all the excellent work that you all have done over the years.
As a landlord and a tenant, I am fully aware that you have to balance the needs of both parties. You always succeeded in doing that when dealing with me.
I knew that you would give us the correct advice.
I actually won't miss the rental business! But I will miss doing business with excellent teams such as yours. Thank you for the service you all provided me. Send me best to the whole team and wishing you all a very merry Christmas.
Kind Regards
Bruce Harris
This last month has been very hectic for us as we sofa surfed for 6 weeks then moved back into our own home after our long-term tenants moved on. The last 4 weeks have been busy getting our home back into shape.
With the sale of Joyford Passage and our other tenants moving out that means that I am fully retired from the rental business.
I finally have time to thank you and your team including Lisa for all the excellent work that you all have done over the years.
As a landlord and a tenant, I am fully aware that you have to balance the needs of both parties. You always succeeded in doing that when dealing with me.
I knew that you would give us the correct advice.
I actually won't miss the rental business! But I will miss doing business with excellent teams such as yours. Thank you for the service you all provided me. Send me best to the whole team and wishing you all a very merry Christmas.
Kind Regards
Bruce Harris
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Latest Reviews
10th Dec 2024
reviewed by 'Bruce'
28th Aug 2024
reviewed by 'Gwen'
21st Aug 2024
reviewed by 'Syed'
16th Aug 2024
reviewed by 'Luke Hatton'
9th Aug 2024
reviewed by 'Laura'
Opening Hours
Address
Northwood
11 - 15 Prestbury Road
Cheltenham
Gloucestershire
GL52 2PN
01242 587744
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £128,000 | £348,500 |
| Lettings | 95% | 96% | £420 | £2,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 76 | 3 | 126 | 8 | 11 | 0 | 8 | 1 | 7 | 0 |
Areas covered
- GL52
- GL19
- GL53
- GL20
- GL54
- GL21
- GL50
- GL51
- GL1
- GL2
- GL3
- GL4
- GL18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 10,2024
Dec 10,2024
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Hi Nikki
This last month has been very hectic for us as we sofa surfed for 6 weeks then moved back into our own home after our long-term tenants moved on. The last 4 weeks have been busy getting our home back into shape.
With the sale ...
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Nov 13,2024
Nov 13,2024
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Great agency, respectful of our privacy and not invasive. Every problem was sorted promptly and communication was strong. Landlords were also fab and went above and beyond to sort things for us.
Lisa was a lovely property manager and always got things sorted for us.
...
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Aug 28,2024
Aug 28,2024
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My experience with Northwoods has been so positive throughout. Lisa has always been my go to and has always been helpful, polite and ready to go that extra mile !
Lisa's customer service skills are excellent, she listens and follows through. She remains professional and considerate....
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Aug 21,2024
Aug 21,2024
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I rented a property from Northwood for 2 years and I had no issues. They were very approachable, and then I did have an issue with my washing machine, they resolved it quickly. When I left the property, I got a cleaning company to do an ...
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Aug 16,2024
Aug 16,2024
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Everyone I dealt with was super helpful, Lisa was great from the start. I found her to be very friendly and efficient in setting up the viewing, re-confirming with me on the day, as I had some potential scheduling issues. She kept in touch with ...
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Aug 09,2024
Aug 09,2024
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I had the pleasure of dealing with Nikki and Lisa when renting a property with northwood. All communication was friendly, thorough and timely, and the whole process was smooth and quick. They are helpful, knowledgable and a pleasure to deal with. And helped me secure ...
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Jul 31,2024
Jul 31,2024
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Fantastic service ,nothing was to much trouble.
Very profesional service Lin was excellent....
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Jul 30,2024
Jul 30,2024
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Mrs. Lin Weaver was absolutely phenomenal assisting in drafting up a leasing agreement for my current residence. She fielded numerous questions and answered them thoroughly despite going on holiday as she understood that I was on a hyper-accelerated schedule. Her accessibility, responsiveness, kindness, and genuine ...
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Jul 25,2024
Jul 25,2024
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I had an excellent experience with Lisa and her team at Northwood. From my first visit to the property, Lisa was warm and welcoming. She answered all my questions thoroughly and promptly, making the entire process smooth and stress-free. Thanks to their professionalism and efficiency, ...
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Jul 15,2024
Jul 15,2024
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A pleasure to do business with. Nikki, Lisa and the team were very supportive and helpful. They are very responsive and work hard and were always willing to go the extra mile to get things done. We definitely recommend them....
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Jul 16, 2024
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Thank you for your lovely comments , we have all loved having you has landlords and was a pleasure to assist in the sale of your property . Best wishes for the future kind Regards Nikki and all of the northwood team ...
May 07,2024
May 07,2024
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Best Agents Ever! Nicola Ponsford and the team always do their best for tenants and Landlords. We have never had such service ,improvements to the property completed quickly and professionally. All with a smile. Hope we are in Northwoods care for many years to come. ...
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May 07,2024
May 07,2024
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Very friendly, helpful and knowledgeable team at the Cheltenham branch. Paperwork provided swiftly and in easy to access formats as well.
Lisa and the team are a lovely bunch of people, and I would be more than happy to recommend their personable and efficient service ...
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Apr 24,2024
Apr 24,2024
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Nikki and the Northwood Cheltenham team are nothing but professional, helpful and always available when we need them.
i would highly recommend...
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Apr 24,2024
Apr 24,2024
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I'm an experience landlord and can not fault Northwoods service. We have let our properties through other agents and Northwoods are leaps and bounds above the rest. Lisa, Nikki and their whole team above and beyond. We highly recommend Northwoods Cheltenham....
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Apr 23,2024
Apr 23,2024
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Fantastic professional outfit. Found me an excellent rental and guided me expertly through the process given I was a first time renter. Professional all the way through to me leaving the property including fairness on outstanding items not fully rectified etc. would thoroughly recommend...
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Apr 23,2024
Apr 23,2024
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We have rented a property through this agent for the past 8 years and are now purchasing that property with them. All staff have been thoroughly courteous and professional at all times. We cannot rate the team at Cheltenham highly enough and would recommend them for ...
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Apr 16,2024
Apr 16,2024
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A friendly and professional team who've looked after us the whole way! We've been very happy with our new flat, and from the first point of contact to arrange the viewing, Lisa, Nikki, Lin, Selena, Charlie and all of the team have listened to our ...
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Apr 16,2024
Apr 16,2024
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Cannot fault Northwood Cheltenham. From the viewing stage through to managing the propery we have had an excellent experience. The team treat tenants with respect and are quick to respond to maintenance issues. We came to them after suffering with a rogue landlord, and were ...
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Feb 01,2024
Feb 01,2024
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The staff were very helpful throughout my tenancy. Lisa was very understanding of my situation and very helpful....
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Feb 05, 2024
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Many thanks for your review and glad you have been impressed with the service levels you have received. Kind Regards
Nikki ...
Dec 09,2023
Dec 09,2023
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Excellent friendly service on both letting and property sale services....
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Nov 27,2023
Nov 27,2023
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Incredibly helpful & professional we are supremely happy with their service, ALL the ladies have been excellent.
By far the most professional letting agents we have dealt with for a very long time....
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Nov 27,2023
Nov 27,2023
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I’ve been really happy with the way that Northwood have looked after my property while I have been letting it . They have been great at communicating, and advising me. I’ve recently taken the property back which was a smooth process and it is ...
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Nov 05,2023
Nov 05,2023
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Very responsive and quick to fix any issues and queries....
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Nov 01,2023
Nov 01,2023
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You made our renting journey very seamless,Thank you so much...
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Oct 31,2023
Oct 31,2023
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The service I received from Northwood was outstanding.
Lisa horsfall & Millie helped me every step of the way after being approved on my rental property, I was always updated on the progress of the required application & was always treated with friendly, professional advice .
These two ...
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Oct 31,2023
Oct 31,2023
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Northwood are just excellent in rendering good services, their communication and feedback are systems are excellent....
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Oct 31,2023
Oct 31,2023
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I have recently vacated a property that I had rented through Northwood, and I must say that the service provided by them from the very first viewing until my departure has been exemplary. Milly, in particular, has been outstanding throughout my tenure with Northwood....
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Oct 30,2023
Oct 30,2023
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Excellent professional service been a tenant with Northwood for over 4 years needed to find a new home due to landlord selling they were great in finding us a new home especially Lisa who was brilliant 👍👍👍...
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Oct 23,2023
Oct 23,2023
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Northwood are a great company very helpful and staff really friendly and professional , have been dealing with milly on every inspection highly professional and respectful....
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Oct 19,2023
Oct 19,2023
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I have been a tenant for several years and have rented through Northwood. The customer service provided by Milly has been exceptional and greatly appreciated....
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Last updated at 2:21 PM 05/07/2018 by allAgents
Best Letting Agent in Cheltenham 
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