29% sales valuation accuracy
71% sales fee satisfaction
75% lettings valuation accuracy
99% lettings fee satisfaction
Dec 01,2024
Dec 01,2024
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We own a property in the outskirts of Norwich that we wanted to rent out. WH Brown Norwich got in touch to manage the tenant find. This is the first property that we are renting out which was newly refurbished with high quality items, newly decorated, new flooring, carpets and curtains all around, in a peaceful residential area, so we were very particular who we wanted to rent the property to. Fabio dealt with process exceptionally from start to finish. He presented to us a number of possible tenants within a matter of days so we had the option to choose the ones that suited us. I cannot give Fabio high enough credit for his professionalism and drive to find the right people for us. He explained step by step what needs to be done and made the processes seamless, problem and stress free. If we ever need to use the service again we will definitely use WH brown and request Fabio. We recommend them to any landlord.
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Latest Reviews
1st Dec 2024
reviewed by 'Panos and Katia'
11th Apr 2023
reviewed by 'Christine'
20th Aug 2018
reviewed by 'Charlie'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 29% | 71% | £190,000 | £345,000 |
| Lettings | 75% | 99% | £595 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 1 | 0 | 0 | 3 | 1 | 2 | 0 | 1 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 01,2024
Dec 01,2024
0
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We own a property in the outskirts of Norwich that we wanted to rent out. WH Brown Norwich got in touch to manage the tenant find. This is the first property that we are renting out which was newly refurbished with high quality items, newly ...
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Apr 11,2023
Apr 11,2023
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After several phone calls and being given a wrong number I finally got through to Poppy Quayle who was not very receptive to my frustration. Due to a very unhelpful and unprofessional conversation I will be using other agents in the future. We have given ...
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Mar 24,2021
Mar 24,2021
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Excellence service from Aidan Buckland, Deposit Coordinator. After having a number of issues with a previous tenant. Aidan worked efficiently, to recoup all rental arrears. Aidan communicated well throughout the process and never failed to answers any questions I had throughout. Thank you....
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Jun 24,2020
Jun 24,2020
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As a Landlord I've found William H Browns Norwich to be helpful and pro-active with lettings, inventory's, sourcing good tenants, tenant credit checks and general advice. Their fees are clear and seem in line with the lettings market. Happy to recommend....
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Aug 20,2018
Aug 20,2018
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We especially wish to thank Dominic at the Unthank office for his perseverance in guiding us to a successful sale of our flat. His undivided attention throughout the process is greatly appreciated by us....
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Comment on agent fees
Fair
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Jul 12,2018
Jul 12,2018
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I have found Poppy Quayle incredibly helpful looking after my 2 properties. She is refreshingly honest and conscientious in all our dealings and very helpful. I especially like her friendly approach and her communication skills are first rate. Very grateful having her looking after me, Thank ...
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Comment on agent fees
Fees Good especially for service provided
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May 18,2018
May 18,2018
1
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My new tenant has been rather demanding and Poppy's professional and pro-active support has been very much appreciated....
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Comment on agent fees
Worth every penny.
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Apr 19,2018
Apr 19,2018
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With constant enthusiasm and drive William H Brown eventually found us our property. Their response was always quick and too the point. We were beginning to lose the will to live re viewings which seemed never to just be right and in the constant rain ...
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Feb 04,2018
Feb 04,2018
4
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I would like to express the callous, cash led approach they had to my elderly mother from start to finish. From the outset Stephen entered a vulnerable 75 year old elderly ladys home and signed her up to the most expensive 20 week, sole contract possible with ...
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Comment on agent fees
Signed an elderly 75 year vulnerable old lady up with maximum 20 week sole contract, fixed fee (after over valuing) and expensive extra photo package
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Jan 23,2017
Jan 23,2017
6
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I had placed an offer on a house which I was assured it had been accepted, and encouraged to get the ball rolling. This I did, only to find out that another offer had been placed, I then placed another offer. I was assured that ...
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Jan 15,2017
Jan 15,2017
6
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this helpful
I made an appointment a week in advance for my girlfriend and I to view a flat in the Westlegate area in Norwich. I made this appointment with Tristan, who had previously made several calls to me to 'see how things are going'. We agreed ...
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Nov 13,2016
Nov 13,2016
0
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Since I moved to the opposite side of the country some years ago my property in Norwich has been managed by Rhiannon from William H Brown. Rhiannon is always prompt to communicate any issues requiring my attention and then equally prompt at getting them dealt ...
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Comment on agent fees
I haven't compared like for like recently but I will perhaps do so now.
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Jan 04,2016
Jan 04,2016
5
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Extremely dodgy, unafraid to tell down right lies. Avoid if you are an investor selling - they do not market your property - you can guess their reasons. I was told that a property that had just come on to their website an hour before ...
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Comment on agent fees
Can't believe they charge for their so called services
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Jan 17,2015
Jan 17,2015
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From the moment Dominic took on our property he did an excellent job, keeping us well informed and abreast of all developments. He also managed negotiations with potential buyers brilliantly and secured a great price on our property. Huge thanks to Dominic, Mark, Darren and ...
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Jan 11,2015
Jan 11,2015
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All the staff were very professional and helpful throughout the sale of our house. They worked hard to arrange an excellent number of viewings and gave prompt feedback. The Negotiator worked hard on our behalf during the final discussions with the purchaser. Having the Estate ...
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Dec 05,2014
Dec 05,2014
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We have just bought our first home through Pascale at William H Brown Golden Triangle. Buying a house is certainly not an easy process, but all through the purchase we have known that Pascale will do her very best to progress things quickly and smoothly ...
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Jun 04,2014
Jun 04,2014
3
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I used them for selling my house. Awful service. Poor communication, emails and phone calls ignored. Completely incompetent. Once I had has signed the selling contract they didn't care....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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