Lettings Chellaston, Derby, DE73
4.9/5, 563 reviews
95% recommended
97% lettings valuation accuracy
98% lettings fee satisfaction
Hannells | Derby's Top Rated & Best Selling Estate Agent

“Mya was great, the process was really easy. W......”

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Nov 24,2024
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Mya
By: 'Josh'
Nov 24,2024
13 people found
this helpful
Mya was great, the process was really easy. Would highly recommend Hannells
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By: Benjamin Brain
Nov 25, 2024
Hi Josh!

Thank you for your kind words about your moving experience with Mya and the Lettings team!

We’re pleased to hear that Mya made the process easy for you and that you’d highly recommend Hannells. Your feedback means a lot to us, and we’ll be sure to pass your compliments on to Mya.

Thank you for choosing Hannells, and we’re here whenever you need us again!

All the best,

Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...

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Latest Reviews

View all Reviews 563
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
9th Dec 2024
reviewed by 'Carmella'
“If I could give a 0 start I would. Worst letting agency I have ever been with. Not only do they ......”
9th Dec 2024
reviewed by 'Glebe Property Investments Ltd'
“The process of renewal was very efficient and seamless. Thank you...”
6th Dec 2024
reviewed by 'Odunayo'
“Helped with the renewal of tenancy and was swift with my change of name...”
3rd Dec 2024
reviewed by 'Anonymous'
“Leanne was really efficient in the service she provided during the renewal process....”
29th Nov 2024
reviewed by 'Ana Beatriz and Victor'
“Leanna, we can't thank you enough for your brilliant work in handling the renewal process for renting our house. Your ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Hannells
17a High Street
Chellaston,Derby
Derbyshire
DE73 6TB
01332 705505

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 97% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
181 7 317 18 15 2 6 1 15 1
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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“If I could give a 0 start I would. Worst lett......”

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Dec 09,2024
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Jenna Dolman
By: 'Carmella'
Dec 09,2024
1 people found
this helpful
If I could give a 0 start I would. Worst letting agency I have ever been with. Not only do they not respond to you without you having to chase stuff up about repairs etc, they think it's okay to breach your privacy by reaching out ...
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By: Carmella Thompson
Dec 11, 2024
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Hi Benjamin, Everything in my review is true. I am getting in touch with Derbyshire Live and will be providing all of the evidence unless however you would like to resolve the issues. Your response isn’t entirely true. You haven’t adhered to legal obligations nor are your staff completely professional, supportive or compassionate. I’d like you to take some time out of your day to perhaps listen to the calls between myself and Jenna, look through all the emails and also check all ...

“The process of renewal was very efficient and......”

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Dec 09,2024
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Leanna Holmes
By: 'Glebe Property Investments Ltd'
Dec 09,2024
5 people found
this helpful
The process of renewal was very efficient and seamless. Thank you...
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By: Benjamin Brain
Dec 10, 2024
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Hi there! Thank you for your feedback of your moving experience with Leanna and the Lettings team! We’re so pleased to hear that your renewal process was efficient and seamless. Making things as straightforward as possible is always their goal, and it’s great to know they delivered that for you. On behalf of the whole team here, thank you for trusting Hannells with the management of your properties and we look forward to being of equally good service to you for the foreseeable futur ...

“Helped with the renewal of tenancy and was sw......”

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Dec 06,2024
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Leanna Holmes
By: 'Odunayo'
Dec 06,2024
5 people found
this helpful
Helped with the renewal of tenancy and was swift with my change of name...
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By: Benjamin Brain
Dec 10, 2024
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Hi Odunayo! Thank you for your kind feedback of your moving experience with Leanna and the Lettings team! We’re so pleased to hear that the tenancy renewal process and your name change were handled swiftly. Making things as smooth and efficient as possible is what they aim for, and it’s good to know they delivered that for you. on behalf of everyone here at Hannells, thank you for your positive feedback, and we’re here whenever you need us again! All the best, Benjamin Brain ...

“Leanne was really efficient in the service sh......”

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Dec 03,2024
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Leanna Holmes
By: 'Anonymous'
Dec 03,2024
7 people found
this helpful
Leanne was really efficient in the service she provided during the renewal process....
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By: Benjamin Brain
Dec 05, 2024
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Hi "Anonymous"! Thank you for your feedback on your moving experience with Leanna and the Lettings team! We’re so pleased to hear that Leanna provided an efficient service during your renewal process. It’s always their goal to make things as smooth and straightforward as possible, and your kind words will mean a lot to the team. Thank you again for your kind words, and we’re here whenever you need assistance again! All the best, Benjamin Brain Sales & Marketing Director Ha ...

“Stress-free renewal process...”

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Nov 29,2024
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Leanna Holmes
By: 'Ana Beatriz and Victor'
Nov 29,2024
10 people found
this helpful
Leanna, we can't thank you enough for your brilliant work in handling the renewal process for renting our house. Your efficiency, professionalism, and clear communication made the entire experience smooth and stress-free. You went above and beyond to ensure every detail was taken care of ...
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By: Benjamin Brain
Dec 03, 2024
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Hi Ana & Victor! Thank you for such a glowing review of your moving experience with Leanna and the Lettings team! We’re delighted to hear that Leanna’s efficiency, professionalism, and clear communication made your renewal process smooth and stress-free. It’s good to know that her dedication and attention to detail stood out and that she went above and beyond to support you. On behalf of Leanna and the entire team at Hannells, thank you for your kind words and for choosing us. We ...

“We couldn’t be happier with the service Leann......”

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Nov 27,2024
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Leanna Holmes
By: 'Lorah'
Nov 27,2024
14 people found
this helpful
We couldn’t be happier with the service Leanna provided in renewing our tenancy. She was efficient, professional, and made the whole process seamless. Thank you, Leanna, for your fantastic support!...
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By: Benjamin Brain
Nov 28, 2024
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Hi Lorah! Thank you for your lovely feedback of your moving experience with Leanna and the Lettings team. We’re pleased to hear that Leanna made your tenancy renewal process seamless with her efficiency and professionalism. Your kind words about her fantastic support mean a great deal, and we’ll be sure to share them with her. Thank you for your positive feedback, and we’re here whenever you need us again! All the best, Benjamin Brain Sales & Marketing Director Hannells - ...

“Tenancy Renewal Process...”

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Nov 26,2024
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Leanna Holmes
By: 'Kellie Parnis'
Nov 26,2024
17 people found
this helpful
The renewal process was easy and quite quick, no fuss at all and handled very efficiently....
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By: Benjamin Brain
Nov 28, 2024
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Hi Kellie! Thank you for your feedback of your moving experience with Leanna and the Lettings team. We’re so pleased to hear that your renewal process was quick, easy, and fuss-free. Providing an efficient and smooth experience is always the goal, and it’s great to know they achieved that for you. Thank you for your positive feedback, and we’re here whenever you need us again! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Enjoyed the service rendered very straight fo......”

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Nov 26,2024
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By: 'Ajiboye TOBA GIDEON'
Nov 26,2024
16 people found
this helpful
Enjoyed the service rendered very straight forward and less cumbersome...
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By: Benjamin Brain
Nov 28, 2024
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Hi Ajiboye, Thank you for your feedback of your moving experience with Jenna and the Lettings team! We’re so pleased to hear that you found their service straightforward and hassle-free. Making the process as smooth as possible is always the goal, and it’s great to know they achieved that for you. Thank you for positive feedback, and we’re here to help whenever you need us! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Easy smooth process no delays quick responses......”

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Nov 26,2024
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Emma
By: 'Kristi'
Nov 26,2024
16 people found
this helpful
Easy smooth process no delays quick responses to all questions everythinv set up and ready to go😊...
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By: Benjamin Brain
Nov 26, 2024
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Hi Kristi! Thank you for your lovely feedback on your moving experience with Emma and the Lettings team. We’re pleased to hear that the process was smooth and easy, with quick responses to all your questions. Making sure everything is set up and ready to go without delays is exactly what they aim for, and it’s great to know they delivered that for you. Thank you again for your positive feedback, and we’re here to help whenever you need us! All the best, Benjamin Brain Sales ...

“Everything went smoothly when arranging a sec......”

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Nov 26,2024
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Leanna Holmes
By: 'Daniel Spencer'
Nov 26,2024
15 people found
this helpful
Everything went smoothly when arranging a second term renewal. Good job....
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By: Benjamin Brain
Nov 29, 2024
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Hi Daniel! Thank you for your feedback of your moving experience with Leanna and the Lettings team. We’re so pleased to hear that everything went smoothly with your second-term renewal. Making the process hassle-free is always their goal, and it’s good to know they delivered for you. Thank you for your positive feedback, and we’re here to assist you whenever you need us again! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Mya was great, the process was really easy. W......”

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Nov 24,2024
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Mya
By: 'Josh'
Nov 24,2024
13 people found
this helpful
Mya was great, the process was really easy. Would highly recommend Hannells...
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By: Benjamin Brain
Nov 25, 2024
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Hi Josh! Thank you for your kind words about your moving experience with Mya and the Lettings team! We’re pleased to hear that Mya made the process easy for you and that you’d highly recommend Hannells. Your feedback means a lot to us, and we’ll be sure to pass your compliments on to Mya. Thank you for choosing Hannells, and we’re here whenever you need us again! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Eperience was good: Hannells helped to advoca......”

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Nov 23,2024
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By: 'IMMLYNN'
Nov 23,2024
12 people found
this helpful
Eperience was good: Hannells helped to advocate for us with the lanlord...
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By: Benjamin Brain
Nov 25, 2024
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Hi Immlynn! Thank you for sharing your feedback about your moving experience with Jenna and the Lettings team! We’re pleased to hear that you had a good experience and that the team was able to advocate on your behalf with the landlord. Supporting our tenants and ensuring their needs are met is always a priority for us. Thank you for again for your positive feedback, and we’re here to assist you whenever you need us! All the best, Benjamin Brain Sales & Marketing Director Ha ...

“Great communication and advice throughout the......”

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Nov 22,2024
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Leanna Holmes
By: 'Alison'
Nov 22,2024
13 people found
this helpful
Great communication and advice throughout the whole contract renewal process....
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By: Benjamin Brain
Nov 25, 2024
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Hi Alison! Thank you for your feedback on your moving experience with Leanna and the Lettings team! We’re pleased to hear that you found the communication and advice during your contract renewal process to be excellent. Providing clear guidance and support is something the team always strive for, so it’s great to know they met your expectations. On behalf the whole team here, thank you for trusting Hannells with the management of your property and we look forward to being of equally ...

“Renew tenancy...”

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Nov 21,2024
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Leanna Holmes
By: 'Cheryl'
Nov 21,2024
15 people found
this helpful
Good service always happy to help. Will recommend there service...
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By: Benjamin Brain
Nov 25, 2024
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Hi Cheryl! Thank you for your kind feedback on your moving experience with Leanna and the Lettings team! We’re so pleased to hear that you’ve experienced good service and found our team happy to help. Your recommendation means a lot to the team! Thank you for again for your positive words, and we’re here whenever you need us! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Fantastic service...”

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Nov 20,2024
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Leanna Holmes
By: 'K. Lewandowska'
Nov 20,2024
15 people found
this helpful
From the beginning, Leanna Holmes was helpful, friendly, professional and super useful. She's always been great and welcoming about any issues or renewal of our tenancy. I wish all agents were as great as her! Recommend this agency above any other!...
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By: Benjamin Brain
Nov 25, 2024
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Hi K! Thank you so much for your fantastic review of your moving experience with Leanna and the Lettings team! We’re delighted to hear that Leanna has been helpful, friendly, and professional throughout your experience. It’s good to know that her welcoming approach and support with tenancy matters have stood out to you. Your kind words and recommendation mean a great deal to both Leanna and the entire team at Hannells. Thank you for choosing us, and we look forward to continuing to ...

“Really quick and easy! managed to renew my te......”

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Nov 20,2024
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Leanna Holmes
By: 'Beckie'
Nov 20,2024
15 people found
this helpful
Really quick and easy! managed to renew my tenancy quite quickly, she answered all of my questions and made me feel at ease....
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By: Benjamin Brain
Nov 25, 2024
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Hi Beckie! Thank you for your feedback on your moving experience with Leanna and the Lettings team! We’re so pleased to hear that renewing your tenancy was quick and easy. It’s great to know that your questions were answered and that the process left you feeling at ease—that’s exactly the experience they aim to provide. Thank you for choosing Hannells, and we’re here to assist you whenever you need us! All the best, Benjamin Brain Sales & Marketing Director Hannells - ...

“I have been renting out my property through H......”

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Nov 18,2024
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Leanna Holmes
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Chloe
By: 'Zachary Harrison'
Nov 18,2024
16 people found
this helpful
I have been renting out my property through Hannells for the past year, and I cannot recommend their services enough. As someone completely new to the process, I was initially apprehensive about navigating the complexities of property letting. However, Leanna Holmes and the team at ...
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By: Benjamin Brain
Nov 19, 2024
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Hi Zachary! Thank you so much for your glowing review of you moving experience with Leanna, Chloe and the Lettings team! We’re delighted to hear that your experience renting out your property with Hannells over the past year has been seamless and stress-free. As someone new to property letting, it’s good to know that Leanna and the team were able to guide you with professionalism, clarity, and responsiveness every step of the way. Your peace of mind and confidence in our service is exa ...

“Easy no hassle move from start to finish....”

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Nov 17,2024
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Mya
By: 'James Dailey'
Nov 17,2024
14 people found
this helpful
Easy no hassle move from start to finish. Mya Czapski-Hood kept me updated throughout and helped me out in every way possible to make all aspects of the move run smoothly....
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By: Benjamin Brain
Nov 18, 2024
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Hi James! Thank you for your wonderful feedback of your moving experience with Mya and the Lettings team! We’re so glad to hear that your move was easy and hassle-free from start to finish. It’s great to know that Mya kept you well-informed and provided all the support needed to make the process run smoothly. Your experience is exactly what the team strive for! On behalf of everyone here at Hannells, thank you for your kind words, and we’re here whenever you need us again! All ...

“We have always been worried of how our renewa......”

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Nov 16,2024
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By: 'Abuengmoh'
Nov 16,2024
14 people found
this helpful
We have always been worried of how our renewal process will be. But from when it started, we received the best of services. Given that we had some proof to be requested which she helped us request and always kept us with feedback up until ...
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By: Benjamin Brain
Nov 18, 2024
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Hi Abuengmoh! Thank you for sharing your experience of your moving experience with Jenna and the Lettings team. We’re so pleased to hear that your renewal process was handled with the care and support you needed. It’s great to know that the team kept you updated every step of the way and assisted with any required documentation. Your kind words are deeply appreciated! On behalf of everyone here at Hannells, thank you again for your kind words. We’re always here to support you! ...

“Very happy...”

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Nov 15,2024
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Leanna Holmes
By: 'Wendy'
Nov 15,2024
14 people found
this helpful
Excellent service and very efficient. Gives complete peace of mind as a landlord....
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By: Benjamin Brain
Nov 18, 2024
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Hi Wendy! Thank you for your great feedback of your moving experience with Leanna and the Lettings team! We’re so pleased to hear that you found their service excellent and efficient. Providing peace of mind to our landlords is something they strive for, and the team will be pleased to know they achieved that for you. On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your property. We’re always here to assist with your property needs! Al ...

“Tenancy renewal by Leanna Holmes....”

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Nov 15,2024
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Leanna Holmes
By: 'Beverley'
Nov 15,2024
14 people found
this helpful
Leanna was quick to respond and sorted out my new tenancy agreement quickly and professionally. Thank you Leanna....
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By: Benjamin Brain
Nov 18, 2024
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Hi Beverley! Thank you for sharing your feedback about your moving experience with Leanna and the Lettings team. We’re delighted to hear that Leanna was quick to respond and handled your new tenancy agreement efficiently and professionally. Your kind words mean a lot, and we’ll be sure to pass them on to her. On behalf of the whole team here at Hannells, thank you trusting Hannells to get your property let! And we're here to assist you anytime we can help! All the very best, B ...

“It was all very thorough in all aspects of le......”

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Nov 14,2024
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Mya
By: 'Justin'
Nov 14,2024
16 people found
this helpful
It was all very thorough in all aspects of letting my property....
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By: Benjamin Brain
Nov 14, 2024
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Hi Justin! Thank you for your feedback about your moving experience with Mya and the Lettings team. We’re delighted to hear that you found their approach thorough in all aspects of letting your property. Providing a comprehensive and detailed service is what they aim for, so it’s great to know that the team met your expectations. On behalf of everyone here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of equally good service t ...

“I am very pleased with the service hannells p......”

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Nov 14,2024
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Mya
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Kerrie
By: 'Katie'
Nov 14,2024
11 people found
this helpful
I am very pleased with the service hannells provided me, especially Mya Czapski-Hood. I was very stressed when starting the next steps of being approved for a property and she assured me that everything would be okay. Really lovely person and the service she provided. ...
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By: Benjamin Brain
Nov 15, 2024
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Hi Katie! Thank you so much for your lovely review of your moving experience with Mya, Kerrie and the Lettings team. We’re so pleased to hear that Mya was able to provide you with reassurance and support during what can be a stressful process. It’s great to know that her kindness and professionalism made a difference. We’re also delighted that Kerrie made your viewing experience welcoming and guided you through the process smoothly, especially as it was your first time renting thro ...

“Everything went smooth...”

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Nov 13,2024
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Mya
By: 'Andy'
Nov 13,2024
13 people found
this helpful
Everything went smooth, they found a good tenant, moved them in fast and dealt with a minor issue for me. Easy, just how it is meant to be....
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By: Benjamin Brain
Nov 13, 2024
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Hi Andy! Thank you for your great feedback about your moving experience with Mya and the Lettings team. We’re pleased to hear that everything went smoothly, from finding a good tenant to quickly moving them in and resolving a minor issue along the way. Making the process as easy as possible for our clients is always the team's goal, and it’s great to know they delivered on that for you. On behalf of the whole team here, thank you for trusting Hannells to find a great tenant for your ...

“Thank you for the great work! Awesome service......”

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Nov 12,2024
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Mya
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Olivia
By: 'Pardeep Sohal'
Nov 12,2024
13 people found
this helpful
Thank you for the great work! Awesome service. Very fast and very efficient. The process so far has been hands off, which is greatly appreciated....
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By: Benjamin Brain
Nov 13, 2024
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Hi Pardeep! Thank you so much for your kind words about you moving experience with Mya, Olivia and the Lettings team! We’re delighted to hear that you’ve found their service fast, efficient, and seamless. Providing a hands-off, smooth experience for our Landlords is something the team strive for, and it’s great to know that you’ve appreciated the process so far. On behalf of everyone at Hannells, thank you for your trust in managing your property, and the team are here to keep d ...

“Very responsive and proffesional. Communicate......”

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Nov 12,2024
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Chloe
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Leanna Holmes
By: 'Sophie'
Nov 12,2024
11 people found
this helpful
Very responsive and proffesional. Communicated well with me and the other tenants. They were quick to resolve issues and repairs....
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By: Benjamin Brain
Nov 13, 2024
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Hi Sophie! Thank you for sharing your feedback about your moving experience with Chloe, Leanna and the Lettings Team! We’re pleased to hear that you found them to be responsive and professional. Effective communication and addressing issues quickly are priorities for us, and the team will be glad to know they met your expectations in working with you and the other tenants. On behalf of the whole team here at Hannells, thank you for your kind words and if there's anything more we can d ...

“Very helpful throughout the entire process. ......”

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Nov 11,2024
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Emma
By: 'Dave'
Nov 11,2024
13 people found
this helpful
Very helpful throughout the entire process. Always available and able to offer appropriate guidance as required throughout the process. I am very grateful for the support provided...
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By: Benjamin Brain
Nov 12, 2024
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Hi Dave! Thank you for sharing such kind words about your moving experience with Emma and the Lettings team! We’re pleased to hear that they were helpful and readily available to offer guidance throughout the entire process. Supporting their tenants at every step is something the team take pride in, and they'll be pleased to know they could make a positive difference for you. Thank you again for your positive feedback and please don’t hesitate to reach out if there’s anything we c ...

“Emma, Leanna, & Jenna - Absolutely fantastic ......”

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Nov 11,2024
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Jenna Dolman
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Emma
By: 'Mrs T'
Nov 11,2024
13 people found
this helpful
Emma, Leanna, & Jenna - Absolutely fantastic service from start to finish not only finding a tenant but making the property ready for the tenant to move in also. Thank you once again and as always will come back to you for the next let....
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By: Benjamin Brain
Nov 12, 2024
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Hi Mrs T! Thank you so much for your fantastic review of your moving experience with Jenna, Emma, Leanna and the Lettings team! We’re delighted to hear that Emma, Leanna, and Jenna provided you with such outstanding service from start to finish. Ensuring a smooth process for both finding a tenant and preparing the property for move-in is always their goal, and it’s wonderful to know they met your expectations. On behalf of the whole team, thank you for your continued trust in Hannel ...

“I have used several lettings agents in the pa......”

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Nov 11,2024
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Emma
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Olivia
By: 'Saddique'
Nov 11,2024
13 people found
this helpful
I have used several lettings agents in the past, however, the service and processes used by Hannells were of the highest standard. After a full refurbishment Olivia dealt with the 1st part of the process by visiting and taking the necessary information and photos. Olivia ...
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By: Benjamin Brain
Nov 12, 2024
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Hi Saddique! Thank you so much for such a brilliant review of your moving experience with Emma, Olivia and the Lettings team! We’re delighted to hear that you had such a positive experience working with both Olivia and Emma. It’s great to know that both their expertise and support throughout the process helped make everything run smoothly, from the initial visit and photos to the final step of the tenant moving in and they'll be delighted to see your comments. On behalf of everyone ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:38 PM 02/10/2024 by allAgents

Awards won by Hannells, Derby DE73 6TB



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Branch - Lettings Chellaston, Derby, DE73

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