David Key
Haringey, London, N8
3.6/5, 26 reviews
65% recommended
85% lettings valuation accuracy
73% lettings fee satisfaction

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“The Property Ombudsman reveals latest agent expulsions...”

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Nov 12,2024
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By: 'Reporter'
Nov 12,2024
14 people found
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The Property Ombudsman (TPO) has expelled two agents from its scheme but is in dispute with an auctioneer over the reasons for its departure.

TPO said David Key Property Limited and Leonard D Morgan & Co were referred to its compliance committee, which ruled that they should be excluded from the scheme.

In the first case, TPO said David Key Property Limited of Haringey, North London, took over a property portfolio which included a Guaranteed Rent Agreement.

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Adjudication determined that the agent failed to act in accordance with the agreement by not removing the sub-tenants they had placed in the property, preventing the landlord from renting to tenants of his choosing. David Key Property also ceased its involvement with the property, including making rent payments to the landlord. The complaint was supported and an award of £4,000 was deemed reasonable.

David Key Property Limited was still displaying a TPO logo on its website yesterday but Estate Agent Today was unable to reach the agency on email or by phone.

In the second case, a dispute involving Leonard D Morgan & Co based in Newport, Wales, was referred to TPO. The complainant (a landlord) stated the agent failed to regularly transfer rent received from their tenant. Despite the agent advising that all rent due had been paid to the landlord, the agent failed to provide evidence to support this.

TPO supported the complaint and concluded an award of £1,000 was reasonable for the considerable distress and inconvenience caused to the landlord. This award was never paid by the agent, resulting in expulsion from the scheme.

Estate Agent Today was unable to contact Leaonard D Morgan & Co and emails to the company bounced back.

In a third case, Estate Agent Today understands that TPO is in dispute with a brand called BP Auctions after publicly claiming it has been expelled while the company said it left after ceasing trading earlier this month.

In 2024 to date, TPO said there have been three businesses expelled compared with 13 expulsions last year.

The Ombudsman attributed this to its proactive compliance checks and enquiries service which received more than 57,000 enquiries last year, helped prevent many issues from escalating into complaints.

“We try every avenue to ensure that awards are settled and thankfully in 99% of upheld complaints, the dispute is resolved with a compensatory payment for the consumer where appropriate.

“It's pleasing to see our early enquiries and proactive compliance work resulting in fewer expulsions.”
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Latest Reviews

View all Reviews 26
12th Nov 2024
reviewed by 'Reporter'
“The Property Ombudsman (TPO) has expelled two agents from its scheme but is in dispute with an auctioneer over the ......”
6th Oct 2024
reviewed by 'Jay'
“They're a sham. I've taken the to court and have got them expelled from The Property Ombudsman's list of approved ......”
17th Jan 2024
reviewed by 'MIchelle'
“In the last year despite being paid a full management fee they have not paid the rent on time and ......”
13th Sep 2023
reviewed by 'Beth'
“I found them unreliable. They manage the property for us and over the course of 8 months now, never once deposited ......”
21st Jul 2022
reviewed by 'chris ioannou'
“Cannot fault the service and commitment in securing me my first property, a huge thankyou to David Key and all ......”
20th May 2021
reviewed by 'Naima'
“All the staff are fantastic, professional, helpful and friendly. I speak with D a lot but I have not had ......”
Opening Hours
  • Monday: 09:30 - 06:30
  • Tuesday: 09:30 - 06:30
  • Wednesday: 09:30 - 06:30
  • Thursday: 09:30 - 06:30
  • Friday: 09:30 - 06:30
  • Saturday: 10:00 - 03:00
  • Sunday: Closed
Address

David Key
589 Green Lanes
Haringey,London
Greater London
N8 0RL
02071000754

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 85% 73% £1,050 £1,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 2 4 3 1 0 1 0 0 4
Areas covered
  • N8
  • N4
  • N5
  • N1
  • N7
  • N16
  • N15
  • E5
  • N17
  • N18
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Haringey, N8
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“The Property Ombudsman reveals latest agent expulsions...”

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Nov 12,2024
Minithumbdown
By: 'Reporter'
Nov 12,2024
14 people found
this helpful
The Property Ombudsman (TPO) has expelled two agents from its scheme but is in dispute with an auctioneer over the reasons for its departure. TPO said David Key Property Limited and Leonard D Morgan & Co were referred to its compliance committee, which ruled that they ...
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“In the last year despite being paid a full ma......”

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Jan 17,2024
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Duygu
By: 'MIchelle'
Jan 17,2024
1 people found
this helpful
In the last year despite being paid a full management fee they have not paid the rent on time and they owe 4 months rent. I believe they are pocketing the money either gambling it or frequenting women. Either which way what gives them the right ...
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“I found them unreliable. They manage the pro......”

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Sep 13,2023
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Anil
By: 'Beth'
Sep 13,2023
1 people found
this helpful
I found them unreliable. They manage the property for us and over the course of 8 months now, never once deposited the rent on time despite collecting it from the tenants. What’s more, the have the audacity to deduct management fee. They don’t respond ...
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“Cannot fault the service and commitment in se......”

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Jul 21,2022
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By: 'chris ioannou'
Jul 21,2022
0 people found
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Cannot fault the service and commitment in securing me my first property, a huge thankyou to David Key and all the team....
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“All the staff are fantastic, professional, he......”

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May 20,2021
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Duygu
By: 'Naima'
May 20,2021
0 people found
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All the staff are fantastic, professional, helpful and friendly. I speak with D a lot but I have not had a bad experience with anyone. They always get me good tenants and provide a stress free management service. Luv xx N...
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“I have to praise the staff for being extremel......”

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Feb 24,2021
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Anil
By: 'Sabrina'
Feb 24,2021
0 people found
this helpful
I have to praise the staff for being extremely professional and exceptionally efficient. Also providing a 1st class service. They managed to find a tenant for my property within one week. They are all so friendly and always very helpful. I will be recommending them ...
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“Excellent estate agents. Especially Andrew wh......”

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Oct 08,2020
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Andrew
By: 'Sabrina'
Oct 08,2020
0 people found
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Excellent estate agents. Especially Andrew who was always very helpful. Would definitely recommend them. My experience renting out my flat was quick and efficient....
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“Poor agency, agents in this company need to ......”

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Sep 07,2020
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Guney
By: 'Luca'
Sep 07,2020
0 people found
this helpful
Poor agency, agents in this company need to cooperate with the office ! I'm still waiting my deposit after 2 weeks!...
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“By far the best agents I have worked with, ve......”

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Mar 07,2020
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Andrew
By: 'fatma'
Mar 07,2020
0 people found
this helpful
By far the best agents I have worked with, very well trusted with my properties. The team are all great and very approachable. Andrew Seemungal was fantastic help with helping me and my tenants to run a smooth process. He made both me and the ...
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“Agent is hassling me to accept less than aski......”

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Dec 15,2019
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By: 'Rachel'
Dec 15,2019
3 people found
this helpful
Agent is hassling me to accept less than asking market price even though I’ve said I don’t need to sell and the asking price is my minimum (and £50k less than I was offered three years ago, to reflect the market). The property ...
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“I have recently rent a flat managed by David ......”

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Nov 09,2019
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Andrew
By: 'Aidel'
Nov 09,2019
0 people found
this helpful
I have recently rent a flat managed by David Key estate agency and the agent Andrew Seemungal done a great job bridging my communication with landlord due to my busy working schedule, Andrew Seemungal was very responsive to my emails with a very clear and ...
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“Joke...”

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Dec 14,2018
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By: 'AK'
Dec 14,2018
2 people found
this helpful
Being an agent myself, this is the WORST service i have ever encountered from ANY business, almost like the negotiator doesn't want the deal, not willing to do anything to help/assist with viewing, argued with me over the telephone, shouted at me, told me ...
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“He is very professional and he helped us to rent a house very quickly...”

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Nov 27,2018
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By: 'Florin'
Nov 27,2018
0 people found
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He is very professional and he helped us to rent a house very quickly ,thanks for everything, all the best...
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“Excellent...”

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Sep 19,2018
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Andrew
By: 'VERY'
Sep 19,2018
0 people found
this helpful
A huge thank you to all the staff at Haringey branch of David Key, Especially Andrew, who always does an excellent job, he is one of the best in his field always super efficient, organised, dedicated and polite, keeping us fully informed. A big thank ...
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Comment on agent fees
Very good.
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“Very UNPROFESSIONAL ESTATE AGENCY...”

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Mar 26,2018
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By: 'Anynormous'
Mar 26,2018
1 people found
this helpful
This agency is one of the WORST i have ever dealt with , staff are unprofessional and lack of manners . Never get a call back in regards my appointments and have to call them multipleS timeS to rearrange another one. They just make you loose your ...
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Comment on agent fees
WORST estate agent
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“I was impressed with the professionalism that Andrew manage to ......”

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Jan 22,2018
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Andrew
By: 'Daniel'
Jan 22,2018
0 people found
this helpful
I was impressed with the professionalism that Andrew manage to accomplish my letting contract, it has a gift for working within time pressure I tip my hat to him...
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Comment on agent fees
Reasonable
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“I am really impressed with professional attitude from David Key. ......”

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Dec 20,2017
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Andrew
By: 'Atit'
Dec 20,2017
0 people found
this helpful
I am really impressed with professional attitude from David Key. I was served by Andrew Seemungal (Senior Negotiator), from day one he was very attentive to my specific requirements and has very well fulfilled. He conducted all the viewings timely and provided me clear information. ...
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Comment on agent fees
Very Good Service
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By: Mario
Feb 14, 2018
View all comments (1)
Lovely person Mr Andrew. Highly professional and my first impression good negotiator to close the deal asap so all the parts are happy ...

“Extremely unprofessional, and poor service. Avoid doing business with this ......”

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Oct 08,2017
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By: 'Peter'
Oct 08,2017
4 people found
this helpful
Extremely unprofessional, and poor service. Avoid doing business with this establishment if at all possible. Problems initially caused by this establishment were when they had informed one of our fellow-tenants that it was okay for them to move out part-way through the contract. Later it ...
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Comment on agent fees
Expensive, not sure why.
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“Excellent service. All staff at David Key Haringey were extremely ......”

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Feb 24,2017
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ali
By: 'Outstanding'
Feb 24,2017
0 people found
this helpful
Excellent service. All staff at David Key Haringey were extremely helpful and friendly. Expecially Ali he went above and beyond in supporting me, his consistency and dedication was phenomenal. Thank you Ali....
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Comment on agent fees
Good
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“I was happy all round with Andrew he was always ......”

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Jul 08,2016
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ali
By: 'noel'
Jul 08,2016
0 people found
this helpful
I was happy all round with Andrew he was always available to help he conducted all the viewings and I got a quick sale...
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Good
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“I must say i was very impressed from the service ......”

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Aug 20,2015
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ali
By: 'Lucy'
Aug 20,2015
0 people found
this helpful
I must say i was very impressed from the service i have received from David key HARINGEY, my house was empty for 6 weeks till i walked into the branch and was helped by Charlotte and Ali very helpful guys and found me the perfect family, ...
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Comment on agent fees
I have made use of there promotional offer for the full management which was 7% even though i will do my own inspections, but other agents we're charging this just to find a tenant.
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“I had a great experience in David key Haringey, they ......”

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Mar 05,2015
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By: 'Exellent'
Mar 05,2015
1 people found
this helpful
I had a great experience in David key Haringey, they were very helpful and always in contact with me keeping me updated with what was going on with tenants. They let my house in a short amount of time which I was very impressed with, ...
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“Very Attentive Agent, Let my property in under 7 days, so ......”

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Feb 17,2015
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By: 'Charlotte'
Feb 17,2015
1 people found
this helpful
Very Attentive Agent, Let my property in under 7 days, so really effective 7 day let guarantee. Had it advertised with another agent previously and had a bad experience but they have restored my faith in agents. Definitely recommend!...
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Comment on agent fees
Totally affordable and better then using corporate agents and getting ripped off!
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“the guys in there was very helpful and got the ......”

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Nov 11,2014
Minithumbup
By: 'bulent'
Nov 11,2014
1 people found
this helpful
the guys in there was very helpful and got the max out of my property. they did not just let my property they also help me with other issues i was having before i let it out. will definitely be doing business again with my ...
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“I had a pleasant experience with the fellow chap as ......”

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Jul 25,2014
Minithumbup
By: 'Mr'
Jul 25,2014
3 people found
this helpful
I had a pleasant experience with the fellow chap as well as the company itself (Davidkeys) was very helpful in process of quick and efficient paperwork and good communication to assure everything was quick and smooth, polite and helpful. Thank you !...
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“They're a sham. I've taken the to court and ......”

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Oct 06,2024
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Dygu
By: 'Jay'
Oct 06,2024
0 people found
this helpful
They're a sham. I've taken the to court and have got them expelled from The Property Ombudsman's list of approved agents. I have been awarded compensation. All of the logos on their website of partners and regulatory bodies they claim to be members of are ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 4:22 PM 01/09/2014 by cem dogan

Awards won by David Key, London N8 0RL



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