100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
98% lettings fee satisfaction
Nov 10,2024
Nov 10,2024
0
people found
this helpful
this helpful
We contacted Hanley Estates regarding a flat we were interested to rent. Chats was responsive from the first moment and organized a viewing. We liked the flat and made an offer. We got a reply by the next day and we started the letting procedure.
They do the background check through Goodlord and it was somewhat tricky for us foreigners without much rental background in the UK. The procedure to submit files is especially painful in Goodlord because it is through a "chatbot" and changing a previous answer is not always possible.
The first version of the contract had some imprecisions but it was solved the following day.
Overall, the communication with Chats and Hanley Estates was good and we were happy with the experience.
They do the background check through Goodlord and it was somewhat tricky for us foreigners without much rental background in the UK. The procedure to submit files is especially painful in Goodlord because it is through a "chatbot" and changing a previous answer is not always possible.
The first version of the contract had some imprecisions but it was solved the following day.
Overall, the communication with Chats and Hanley Estates was good and we were happy with the experience.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
22nd Nov 2024
reviewed by 'Sujin'
18th Nov 2024
reviewed by 'Tryfon'
16th Nov 2024
reviewed by 'Somerset'
8th Nov 2024
reviewed by 'J.'
7th Nov 2024
reviewed by 'Kwaye'
Opening Hours
Address
Hanley Estates
770-772 Holloway Road
London
Greater London
N19 3JQ
020 7263 3388
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £385,000 | £385,000 |
| Lettings | 92% | 98% | £600 | £3,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 37 | 0 | 165 | 7 | 1 | 0 | 0 | 0 | 11 | 2 |
Areas covered
- N3
- N19
- N5
- N8
- NW6
- N6
- EN3
- N4
- NW5
- N7
- NW6
- N10
- WC1E
- N11
- NW3
- W2
- N2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 22,2024
Nov 22,2024
0
people found
this helpful
this helpful
Hanley is professional and helpful. Thank you Kriss and Chats!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Always responsive, responsible and a pleasure to work with as the team is managing a property on my behalf...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 16,2024
Nov 16,2024
0
people found
this helpful
this helpful
I had Chats help me and my housemate with the move - he was very useful, made everything go smoothly and was available for questions at any time giving quick and helpful responses...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 10,2024
Nov 10,2024
0
people found
this helpful
this helpful
We contacted Hanley Estates regarding a flat we were interested to rent. Chats was responsive from the first moment and organized a viewing. We liked the flat and made an offer. We got a reply by the next day and we started the letting procedure.
...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2024
Nov 08,2024
0
people found
this helpful
this helpful
My son is a student and needed accommodation that is safe and clean. Right from the beginning of the process Chats was very helpful. Always readily available to answer any questions or concerns. Very professional. Highly recommend the company and Chats....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 07,2024
Nov 07,2024
0
people found
this helpful
this helpful
Great service helping me find a flat. Chats was fantastic to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2024
Oct 29,2024
0
people found
this helpful
this helpful
Dear Chatter,
I wanted to take a moment to personally thank you for your exceptional assistance in helping my son find his apartment. Your professionalism, patience, and dedication throughout the entire search process made what could have been a stressful experience incredibly smooth and pleasant.
...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2024
Oct 24,2024
0
people found
this helpful
this helpful
Chats was great! Really responsive and couldn’t have been more helpful :)...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2024
Oct 11,2024
0
people found
this helpful
this helpful
Everything was great. Everything was organized. Attention to detail. Many thanks to Mr. Chatter Singh who was so helpful and welcoming....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2024
Oct 11,2024
0
people found
this helpful
this helpful
I had a great experience working with Chatter from Hanley Estates during the process of securing my rental property. He was always available and responsive, whether by phone or email, which made the entire process much smoother. His dedication to providing excellent service and ensuring ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2024
Oct 01,2024
0
people found
this helpful
this helpful
many thanks to chats & the team, delighted with the service...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 10,2024
Sep 10,2024
0
people found
this helpful
this helpful
Chats is a very helpful and patient agent and with his help we found a satisfactory property. During the period from viewing the property to checking in, Chats kept in touch with us and told us everything we needed to do. Whenever we had some ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30,2024
Jul 30,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Chats for the rental of my new property. His service was exceptional, consistently going above and beyond to ensure everything went smoothly. Chats was always available to answer my calls and emails promptly, which made the whole ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 23,2024
Jul 23,2024
0
people found
this helpful
this helpful
Smooth move in — Chats was easy to deal with and v responsive....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2024
Jul 22,2024
0
people found
this helpful
this helpful
Krissi and chatte have been amazing throughout the whole moving experience!! Always with updates and friendly support and made a stressful time a lot less stressful and I'm so very happy now in my new home :):)):)) also getting new double glazed windows which was suggested ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2024
Jul 22,2024
0
people found
this helpful
this helpful
Very happy with Hanley Estates' Service. Always available for any sort of query either via e-mail or on the phone. Their warm and friendly attitude, makes me comfortable to reach out and our business relationship does not leave me anxious about any miscommunications. They are ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 06,2024
Jul 06,2024
0
people found
this helpful
this helpful
The staff at Hanley are all extremely kind and helpful. Special thanks to Chats, who helped me find a really good first home in London. He is always available by phone and email, making property hunting extremely smooth. Krissi, who is a supportive building manager, ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10,2024
Jun 10,2024
0
people found
this helpful
this helpful
Chats was extremely helpful throughout the process of securing my tenancy and made the turnaround time very quick and I was able to move into the perfect studio flat. He is always available on text or call and works quickly to resolve any issues that ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10,2024
Jun 10,2024
0
people found
this helpful
this helpful
Great service from Chats from initial contact until the lease was signed. He kept us informed and answered all our questions (big or small)!
Krissi has helped us promptly with an issue we faced in our first week and has kept us informed of all ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2024
Jun 07,2024
0
people found
this helpful
this helpful
Chats has been extremely helpful and made the whole process very smooth! He was available to answer any questions whether we contacted him on the phone or via email. It has been a very pleasant experience and we cannot thank him enough! 10/10 recommend!...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2024
May 22,2024
0
people found
this helpful
this helpful
Chats has been extremely helpful and friendly ever since we have gotten into contact with Hanley estates. We were very nervous in the beginning but him and his team made us feel very accommodated. He replies quickly via email and especially text message which really ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22,2024
Apr 22,2024
1
people found
this helpful
this helpful
Krissi has been amazing , from the moment we were informed we had to leave our flat, She helped us to find another property, she allowed us to go there twice to view it and she gave us enough time to think about everything. Any query ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
Chats at Hanley Estates, has upheld a standard of outstanding service. His promptness in responding via phone and email stands out. For those considering renting out their property, or in search of a rental, I wholeheartedly endorse his expertise....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 11,2024
Apr 11,2024
1
people found
this helpful
this helpful
My experience with Hanley Estates has been fantastic from the beginning. All members of staff I have engaged with have been helpful, informative and have made renting a property a smooth process.
Chats has been great throughout and always on hand when I have needed ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 31,2024
Mar 31,2024
1
people found
this helpful
this helpful
I can't say enough good things about Krissi, our property manager. She's been incredibly helpful since the start of our tenancy, always responding quickly to our requests and solving any problems with ease. Her dedication and professionalism have made our renting experience smooth and stress-free.
...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 20,2024
Mar 20,2024
0
people found
this helpful
this helpful
Hanley Estate Agents are amazing. Chatter, in particular, was easily the most helpful, kind and determined estate agent I have ever come across. He went out of his way to help me before AND after I moved into the property I was renting. I genuinely ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 18,2024
Mar 18,2024
1
people found
this helpful
this helpful
Really supportive and attentive bunch. Krissi and team do a great job looking after my place. Great tenants so far too :)...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 11,2024
Mar 11,2024
1
people found
this helpful
this helpful
There a fantastic team, always friendly and kind, always willing to help to the best of their abilities.
They are always a pleasure to deal with, and I hope to do so again in the near future....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2024
Jan 18,2024
1
people found
this helpful
this helpful
We appointed Hanley Estates to handle the letting of our flat. They were extremely professional and efficient, rapidly finding us excellent tenants at a good rent. Thoroughly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 13,2023
Dec 13,2023
0
people found
this helpful
this helpful
I am very happy with the agency and staffas both Krissi and Chats being very friendly and helpful with us since the beginning and any issues we had they solved it in short period of time. Many thanks for both of your hard work and ...
read full review
read full review
Was this helpful?
Yes
Yes
Chats
(136)
Krissi
(131)
Prax
(21)
Harry
(8)
Arianna
(6)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:45 AM 08/05/2018 by allAgents
Best Letting Agent in N19 
Best Letting Agent in North London 
