Liverpool, L3
4.6/5, 406 reviews
85% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
93% lettings fee satisfaction
Home Urban Evolution Lettings

“The process and checks were so simple. I just......”

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Nov 08,2024
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Laura
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Torren
By: 'Christopher'
Nov 08,2024
0 people found
this helpful
The process and checks were so simple. I just had to give the basic information. Expectations were really transparent. My lettings agent, Laura Hilton, was superb in communicating and following up any concerns I had regarding the apartment. It was a pleasure corresponding with them. Thank you.
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Latest Reviews

View all Reviews 406
Featured Review
a
reviewed by 'Callum'
“Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, ......”
Featured Review
a
reviewed by 'Elsie'
“I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management ......”
Featured Review
a
reviewed by 'Shari'
“Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....”
Featured Review
a
reviewed by 'Lingling'
“Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...”
Featured Review
a
reviewed by 'Jessica'
“Laura Hilton has been incredibly kind and helpful. She has provided the best experience that my partner and I have ......”
20th Dec 2024
reviewed by 'Lynne'
“I have received helpful and more importantly speedy responses from a recent query relating to increasing my rents re end ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Urban Evolution
Edmund Street
Liverpool
Mersyside
L3 9NG
0151 312 8213

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £29,000 £65,000
Lettings 93% 93% £350 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
59 12 258 39 4 0 4 1 22 7
Areas covered
  • L3
  • Liverpool
  • LU1
  • Luton
  • N1
  • Newcastle
  • NG1
  • Nottingham
  • S1
  • Sheffield
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Liverpool, L3
Luton, LU1
Featured Review
a

“A Review for Helen Bennet at Urban Evolution...”

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Feb 23,2024
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By: 'Callum'
Feb 23,2024
0 people found
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Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, Helen's professionalism and compassion prevailed. She listened, advocated for me, and overturned Rightmove's decision, ensuring a positive outcome. Helen's kindness and dedication made the process ...
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Featured Review
a

“Praise from an overseas landlord...”

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Jan 19,2024
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Robyn
By: 'Elsie'
Jan 19,2024
0 people found
this helpful
I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management matters for two years. She is responsive and professional in handling my enquiries and requests. She is fair, won't evade responsibilities and very respectable....
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Featured Review
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“Great service. I moved in yesterday. Greta ha......”

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Jan 14,2024
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Greta
By: 'Shari'
Jan 14,2024
0 people found
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Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....
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Featured Review
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“Professional & High Efficiency...”

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Oct 26,2023
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By: 'Lingling'
Oct 26,2023
2 people found
this helpful
Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...
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Featured Review
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“Laura Hilton has been incredibly kind and helpful. She has ......”

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Jul 11,2024
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Laura
By: 'Jessica'
Jul 11,2024
0 people found
this helpful
Laura Hilton has been incredibly kind and helpful. She has provided the best experience that my partner and I have had so far regarding letting agents. She is professional, understanding and a good communicator....
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“I have received helpful and more importantly ......”

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Dec 20,2024
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Greta
By: 'Lynne'
Dec 20,2024
0 people found
this helpful
I have received helpful and more importantly speedy responses from a recent query relating to increasing my rents re end of contracts. It was so good to get the query sorted so quickly. She is a gem!...
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“Great, thank you!...”

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Dec 19,2024
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Sharon
By: 'Kate'
Dec 19,2024
0 people found
this helpful
Sharon was extremely helpful, kind and informative during the viewing and through emails sorting out the contract. I was shown every apartment available which was great and Sharon was kind and patient enough to go back to the one I ended up taking. Thank you ...
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“I really started this process in a hectic sit......”

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Dec 18,2024
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Laura
By: 'Ameeta'
Dec 18,2024
0 people found
this helpful
I really started this process in a hectic situation where I had to move to a property real quick. I definitely would say that all the process seemed safe, professional and fast. I really appreciate Laura for supporting us in each steps and she has ...
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“Torren is an asset to UE. No matter how busy ......”

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Dec 12,2024
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Torren
By: 'JH'
Dec 12,2024
0 people found
this helpful
Torren is an asset to UE. No matter how busy she is she always has time to go out of her way and help others, nothing feels like too much to ask. She was able to swiftly help with my issue, and I'm extremely grateful....
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“Excellent Support and Service...”

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Dec 11,2024
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Joshua
By: 'YESWIN'
Dec 11,2024
0 people found
this helpful
I had a fantastic experience working with Joshua at The Exchange. His professionalism, attention to detail and willingness to go above and beyond truly stood out. Every query I had was handled efficiently and the support throughout the process was exceptional. I highly recommend their ...
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“Josh Howarth was a massive help throughout my......”

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Dec 11,2024
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Joshua
By: 'Julia McCormick'
Dec 11,2024
0 people found
this helpful
Josh Howarth was a massive help throughout my accommodation search. A first year student navigating a difficult market, I would be lost without his guidance and detailed explanation of each step in the signing-on process. Thanks Josh!...
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“Unprofessional, unresponsive, unreliable, mis......”

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Dec 11,2024
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Darnell
By: 'Sabin Basnet'
Dec 11,2024
0 people found
this helpful
Unprofessional, unresponsive, unreliable, misleading, disorganized, frustrating, disappointing, careless service etc...
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“Hi I dealing with Laura Hilton to rented my ......”

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Dec 10,2024
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Torren
By: 'Andrea'
Dec 10,2024
0 people found
this helpful
Hi I dealing with Laura Hilton to rented my flat in Wolstenholme and she be very very nice fast reply to my email very great service and professional Thank you Laura I hope you will stay in UE for long time. Sincerely Andrea...
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“Thanks to Alexandra Meall...”

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Dec 09,2024
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Alexandra
By: 'GOKHAN'
Dec 09,2024
0 people found
this helpful
Thanks to Alexandra Meall for her quick returns with all alternatives and following the buying process...
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“Alexandra is very professional and competent ......”

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Dec 09,2024
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Alexandra
By: 'Gianmarco'
Dec 09,2024
0 people found
this helpful
Alexandra is very professional and competent at her job. She's easy to communicate with, keeps you up-to-date and it's been a pleasure to work with her. We are very happy to have her representing us and marketing our property....
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“Norfolk House Studio Apartment - Liverpool...”

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Dec 06,2024
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Greta
By: 'Aymeric Nicolet'
Dec 06,2024
0 people found
this helpful
I have rented for 5 years with Urban Evolution, and for the whole time the agency has been extremely patient and understanding, quick to respond to emergencies, never shied away from doing the necessary repairs or replacements, and always kept a friendly staff from building reception ...
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“Excellent Service and Professionalism...”

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Dec 06,2024
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Alexandra
By: 'Orkut'
Dec 06,2024
0 people found
this helpful
We had the pleasure of working with Alexandra Meall during the process of purchasing the property, and we couldn’t be happier with her support and expertise. From the very beginning, Alexandra was incredibly professional, approachable, and attentive to our needs. She guided us through ...
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“Sale of property...”

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Nov 28,2024
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Ross
By: 'Anonymous'
Nov 28,2024
0 people found
this helpful
I’ve used their service to manage my property as well as their sales agent (Alexandra) who assisted me for the sale of my property. They are very professional and helpful, sometimes even more helpful in sorting sales proceed compared to solicitors....
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“Compliment to Sarah Thomson...”

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Nov 26,2024
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By: 'Eric'
Nov 26,2024
0 people found
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Sarah Thomson is great & provides prompt respond to the landlord. I really appreciate her works....
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“Laura my agent was vey patient and sweet thro......”

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Nov 25,2024
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Laura
By: 'Mehak'
Nov 25,2024
0 people found
this helpful
Laura my agent was vey patient and sweet throughout the process. Almost all my emails were answered immediately. Overall she made the process very smooth. Plus I love my new studio....
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“Quick and efficient responses and very helpful!...”

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Nov 25,2024
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Laura
By: 'Tom'
Nov 25,2024
0 people found
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Quick and efficient responses from the letting negotiator Laura Hilton, really helped me with the whole process and answered any questions I had....
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“Enquiry dealt with very quickly and efficient......”

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Nov 21,2024
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By: 'Beverley'
Nov 21,2024
0 people found
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Enquiry dealt with very quickly and efficiently by Sarah Thomson...
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“I'm an overseas unit owner, specifically base......”

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Nov 14,2024
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Rebecca
By: 'Shang Leong'
Nov 14,2024
1 people found
this helpful
I'm an overseas unit owner, specifically based in Kuala Lumpur Malaysia. UE has been my lettings agent for the past several years. There have been periods of frustration BUT to be fair there is always a desire to improve. Frustration stems from the systems/IT ...
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“The maintainance service is not always prompt......”

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Nov 11,2024
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By: 'Anna'
Nov 11,2024
0 people found
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The maintainance service is not always prompt, but the team are professional and approachable. Charlotte in particular has been very helpful with puzzling out problems for a first time tennant and resolving them in a timely manner....
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“Lubica, was efficient in her email replies in......”

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Nov 08,2024
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By: 'Omar Nabil Younis'
Nov 08,2024
7 people found
this helpful
Lubica, was efficient in her email replies in resolving the matter....
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“The process and checks were so simple. I just......”

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Nov 08,2024
Minithumbup
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Laura
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Torren
By: 'Christopher'
Nov 08,2024
0 people found
this helpful
The process and checks were so simple. I just had to give the basic information. Expectations were really transparent. My lettings agent, Laura Hilton, was superb in communicating and following up any concerns I had regarding the apartment. It was a pleasure corresponding with them. ...
read full review
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“You did an outstanding job throughout the ent......”

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Nov 05,2024
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Greta
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Torren
By: 'Prabodya'
Nov 05,2024
0 people found
this helpful
You did an outstanding job throughout the entire rental process, demonstrating professionalism and attention to detail at every step. From our initial discussions to the final paperwork, you made everything smooth and efficient, ensuring that all my questions were answered and my concerns addressed. Your ...
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“Quick refund...”

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Oct 25,2024
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By: 'Vishal'
Oct 25,2024
0 people found
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Thanks to urban evolution's accounts team for quickly refunding the holding deposit...
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“Greta has been great in helping me secure my ......”

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Oct 18,2024
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Greta
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Torren
By: 'Tenant'
Oct 18,2024
0 people found
this helpful
Greta has been great in helping me secure my place as soon as possible. I was in a real hurry to move in and she made haste preparations for me to do so. Everything went smoothly. Thank you...
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“Overall great...”

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Oct 11,2024
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Torren
By: 'Michelle'
Oct 11,2024
0 people found
this helpful
Laura was efficient and reassuring when I had concerns regarding my tenancy. All the paperwork was done in a timely manner and she reassured me when I had doubts regarding my tenancy length, extensions, etc....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:27 PM 05/03/2024 by allAgents

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