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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4439 Reviews
91% Recommended
90% sales valuation accuracy
90% sales fee satisfaction
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Haden
By : 'Sam'
Services : Land & New Homes()
Would you recommend ? : Yes
Postcode : CV4
I recently had an offer accepted on a house being sold through Sprinbok. The offer was accepted fast. The process was explained well and the entire process was seamless The estate agent named Haden was very helpful and a testament to the role I would be happy to deal with Sprinbok in the future
By : Springbok Customer Services
Nov 5, 2024Thank you for choosing our services and for leaving such a positive review. We\'re thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there\'s anything else we can do for you, please know that we\'re here to help. Warmest Regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 90.00% | 90.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 144 | 14 | 17 | 3 | 1950 | 176 | 1740 | 109 | 183 | 101 |
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. [email protected] Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: [email protected]
Last updated at 3/5/2024, 10:58:26 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Louisa'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
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Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we\'re overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your ...
Annie
By : 'N'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
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Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your ...
Haden
By : 'John'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
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We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything ...
By : 'Thomas'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
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After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Old Trafford ,Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
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We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, ...
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Annie
By : 'Gill'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Excellent service. Prompt, courteous and friendly. I wouldn't hesitate to use them ... Read Full Review
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Sam
By : 'Cherie'
Branch : Old Trafford ,Chester Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £325
Would you recommend ? : Yes
Postcode : IG6
My name is Cherie Paisley and it was just over a week ago that I instructed Springbok in the sale of my property. I was appointed Sam Livesey as my sale negotiator and within the first set of viewings a buyer was ... Read Full Review
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By : 'Susan'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : CM3
How wrong could I be . Springbok is so professional kept me on board at all times . Constant updates etc. brilliant company . Especially Jessica . No hassle . Everything including solicitors. Such an experience company. I have recommended them to 2 of my ... Read Full Review
Cost more than other agents. But well worth it . Got the job done. No stress
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bethan
By : 'Sam'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £1920000
Would you recommend ? : Yes
Postcode : HX2
Bethan was very good. Always keeping us informed of progress and chasing people to make sure things were moving smoothly. We were very ... Read Full Review
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Jessica
By : 'Nil'
Branch : Old Trafford ,Chester Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : YO14
Avoid... Misleading.. Not honest with you, give you one price then change it three times avoid ... Read Full Review
Misleading
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James
By : 'Chris'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £70000
Would you recommend ? : Yes
Postcode : S63
I’m in the process of buying a property in the S63 postcode. James Keating from Springbok Properties has been very helpful & efficient in my dealings with him. Springbok Properties offer a complete end to end service buyers. I would recommend ... Read Full Review
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Marc
By : 'ZH'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF14
I reached out to Springbok after some difficulties securing a buyer my home. I was so impressed by the communication and frequent updates by my negotiator Marc Silvester and my sales progresser Jake Crompton. It went beyond keeping me updated, they actively worked with me to solve problems and get ... Read Full Review
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Jessica
By : 'Nick'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Jessica was super helpful, clear and a pleasure to deal with during our ... Read Full Review
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Jessica
By : 'Lila'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £280000
Would you recommend ? : Yes
Postcode : TR18
Jessica made the experience as comfortable as possible by explaining the process every step of the way. She was communicative & keep us updated throughout. Buying & selling property is a high stakes, stressful process so it’s really important to have an agent who keeps it as smooth as ... Read Full Review
By : Springbok Customer Services
Mar 7, 2025We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work. ...
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By : 'Gobin'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £305000
Would you recommend ? : Yes
Postcode : IG11
Very helpful with the sale of my property, kept me informed all along the ... Read Full Review
By : Springbok Customer Services
Mar 7, 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. ...
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Joe
Joe
By : 'Emma'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SA14
Brilliant service by Joe, made everything easy and stress ... Read Full Review
By : Springbok Customer Services
Mar 7, 2025We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words. ...
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Sam
By : 'Happy'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB6
I needed to sell a relatives property and found regular estate agents wanted the world, a large fee and so did all the other people involved! I needed a simpler ... Read Full Review
One fee, not loads of people jumping in.
By : Springbok Customer Services
Mar 7, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If ...
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By : 'David'
Branch : Old Trafford ,Chester Street
Services : 3
Sold price : £92500
Would you recommend ? : No
Postcode : NN13
Not very good at keeping clients updated regularly. IN fact most of the time I had to ask an update. Seems their offices are manned part time ... Read Full Review
Local Estate agents charge a set fee of 1.5% ,inc Vat. Springbok fee is almost 6%. It wont be bad if a sale was achieved immediately.
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James
By : 'David'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £92500
Would you recommend ? : No
Postcode : NN13
Not very good at keeping clients updated regularly. IN fact most of the time I had to ask an update. Seems their offices are manned part time ... Read Full Review
Local Estate agents charge a set fee of 1.5% ,inc Vat. Springbok fee is almost 6%. It wont be bad if a sale was achieved immediately.
By : Springbok Customer Services
Mar 6, 2025Thank you for your feedback David, we welcome all feedback to ensure that we are constantly working towards improvements. If we can be of any assistance, please do not hesitate to contact us further. ...
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Lewis
By : 'Pete'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DG11
having had my property sale with local estate agents agents with little response i decided to take a approach and went with springbok to sell.again it took longer to sell than i hoped it would but got there in the end. lewis buddle was dealing with my he did the best he could a little slow in ... Read Full Review
By : Springbok Customer Services
Mar 6, 2025We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their ...
