100% lettings valuation accuracy
99% lettings fee satisfaction
Apr 29,2013
Apr 29,2013
1
people found
this helpful
this helpful
Called the agency for a viewing and was met by a false snooty voice. I was immediately bombarded with questions, which I felt, I didn't have to answer. However, the property seemed ideal and the location was perfect so I persisted with answering questions. I had given up on a property before from another agency, simply because agent was such a nasty piece of work (lies, lies, lies), so I was determined not to let my decisions be affected by agents, regardless of how unpleasant they are. After all, I won't be dealing with the agent after the paper work had been drawn up.
Agent didn't have keys to the garage or didn't know what the was inside the room outside the house! I made an offer via telephone (asking price) for the property viewed earlier the same day. Didn't hear from the agent ever again! No calls, no whatsoever call back!
Considering that I had changed my work schedule, cut a meeting short in central London and rushed back to Twickenham for the viewing, wasting time...the very least the agency could do was to call me back.
Trust your gut instinct, if the vibes from agent/agency is not good...imagine what it would be like if you rented a property managed by that agency!
Happy to say that instead of waiting for a call back, after 1 day, I made an offer on another property I had seen with a rather lovely agent from Townends. This agent also managed for me to meet landlord & landlady. Everyone happy!
Agent didn't have keys to the garage or didn't know what the was inside the room outside the house! I made an offer via telephone (asking price) for the property viewed earlier the same day. Didn't hear from the agent ever again! No calls, no whatsoever call back!
Considering that I had changed my work schedule, cut a meeting short in central London and rushed back to Twickenham for the viewing, wasting time...the very least the agency could do was to call me back.
Trust your gut instinct, if the vibes from agent/agency is not good...imagine what it would be like if you rented a property managed by that agency!
Happy to say that instead of waiting for a call back, after 1 day, I made an offer on another property I had seen with a rather lovely agent from Townends. This agent also managed for me to meet landlord & landlady. Everyone happy!
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Latest Reviews
7th Sep 2016
reviewed by 'Mr'
29th Apr 2013
reviewed by 'Anonymous'
Opening Hours
Address
Fitz-Gibbon Residential
127 St Margarets Road, St Margarets
St Margarets,Twickenham
Greater London
TW1 1QY
020 8892 8921
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 29,2017
Nov 29,2017
0
people found
this helpful
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Natasha and Shona were very helpful and friendly during my viewing and were very supportive and understanding during my protracted house sale, despite several delays to my moving in date, which made the whole process much less stressful than it could have been....
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Comment on agent fees
In line with other agents
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Sep 07,2016
Sep 07,2016
2
people found
this helpful
this helpful
Lettings - NO SHOW...TWICE!!!
If the letting agent i dealt with truly represents the level of service you will get with this agency, stay well away.
So after some back and forth emails with an agent *, we managed to arrange a 6pm viewing for ...
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Apr 29,2013
Apr 29,2013
1
people found
this helpful
this helpful
Called the agency for a viewing and was met by a false snooty voice. I was immediately bombarded with questions, which I felt, I didn't have to answer. However, the property seemed ideal and the location was perfect so I persisted with answering questions. I ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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