67% sales valuation accuracy
67% sales fee satisfaction
Oct 31,2024
Oct 31,2024
0
people found
this helpful
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Been lied to by multiple employees and the landlord as well.
I have another review on a persistent rodent Infestation that the company refused to sort out for 2 weeks, despite being told by someone that a contractor would be out within 24 hours
BUT ALSO I have had someone claiming to be the landlord knock my door wanting to show someone around the flat. I wasn't given notice of this and when I informed the office, they were not at all concerned that they didn't know this man, that he wasn't the landlord, and that he has been hanging around the property for weeks.
Also, my coin electricity meter was changed while I was out of town and the landlord lied to the office and said I was present for the install, that I had been shown how to use it. Complete LIES as I was out of town for 2 weeks and came back to my fridge freezer defrosted with rotten food. I was told over a month ago that I would be reimbursed for the money in the generator that was just wiped away, but not heard a thing.
ALSO a selling point of the viewings before I moved in was that the communal washer and dryer for the flats was kept running by the landlord who would top up the meter. Lies again. The tenants are the only ones who do it.
This company is a scam and a money grab, it feels like
I have another review on a persistent rodent Infestation that the company refused to sort out for 2 weeks, despite being told by someone that a contractor would be out within 24 hours
BUT ALSO I have had someone claiming to be the landlord knock my door wanting to show someone around the flat. I wasn't given notice of this and when I informed the office, they were not at all concerned that they didn't know this man, that he wasn't the landlord, and that he has been hanging around the property for weeks.
Also, my coin electricity meter was changed while I was out of town and the landlord lied to the office and said I was present for the install, that I had been shown how to use it. Complete LIES as I was out of town for 2 weeks and came back to my fridge freezer defrosted with rotten food. I was told over a month ago that I would be reimbursed for the money in the generator that was just wiped away, but not heard a thing.
ALSO a selling point of the viewings before I moved in was that the communal washer and dryer for the flats was kept running by the landlord who would top up the meter. Lies again. The tenants are the only ones who do it.
This company is a scam and a money grab, it feels like
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Latest Reviews
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reviewed by 'Karen'
15th Mar 2022
reviewed by 'Eloise'
21st Sep 2021
reviewed by 'Kelly'
19th Sep 2019
reviewed by 'Sana'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £77,000 | £153,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 5 | 2 | 0 | 0 | 0 | 0 | 4 |
Areas covered
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Oct 31,2024
Oct 31,2024
0
people found
this helpful
this helpful
Been lied to by multiple employees and the landlord as well.
I have another review on a persistent rodent Infestation that the company refused to sort out for 2 weeks, despite being told by someone that a contractor would be out within 24 hours
BUT ALSO I ...
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read full review
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Oct 16,2024
Oct 16,2024
0
people found
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Had a mouse infestation in February-March 2024 and the company took 2 weeks for someone to come out and get some treatment started, despite being told a contractor would be sent out within 24hours.
I was manipulated by the company and the private company they insisted to ...
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Aug 21,2023
Aug 21,2023
3
people found
this helpful
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I used Peter Alan to manage my property for years but wish that i had not. I only stayed with them as i was out of the country but the service just got worse and worse...communication was terrible, staff were rude, despite paying for ...
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Mar 15,2022
Mar 15,2022
0
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Peter Alan - Swansea
I used Peter Alan Swansea to sell my property. I could not recommend them enough. Their service from start to finish was excellent. I was kept up to date regularly and advised what to do when my property needed a refresh. ...
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Sep 21,2021
Sep 21,2021
2
people found
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Absolutely gutted to have been told a property for rent wasn’t ready for viewings and that we would have a phone call when it was, then drove past to show my partner the outside to see that there was people in there having a ...
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Sep 19,2019
Sep 19,2019
2
people found
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If you want to have the worst experience moving in, Peter Alan is the company that will deliver! You will receive better customer service from a McDonald's Drive-Thru....
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May 08,2019
May 08,2019
8
people found
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this helpful
My property has been in the market with Peter Alan in the past 4 months. In the last 4 months I have been asked to drop down the sale price 3-4 times which I have agreed to do it once. Still no luck with the sale. Even ...
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Comment on agent fees
Very high and as I said I had to pay for the photographer.
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Jun 27,2018
Jun 27,2018
2
people found
this helpful
this helpful
As a previous review stated, âIn it for the landlords, not the tenantsâ and I could not agree more.
Problem after problem is all they have caused. They misadvise just to make your face smile, then when it comes to actually dealing with it they ...
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Comment on agent fees
Bad
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Dec 20,2017
Dec 20,2017
1
people found
this helpful
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Can't fault Peter Allan's Mansel Street office. They made the sale of my property very easy, quick and kept me fully informed throughout. Signed sealed and delivered within about 2 months (brilliant). Staff very helpful and I used Howells solicitors which were recommended by them. There ...
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Comment on agent fees
There are slightly cheaper estate agents out there but I felt this service was worth every penny for a totally hassle free sale.
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Apr 05,2017
Apr 05,2017
2
people found
this helpful
this helpful
We have paid our extautionate admin fees. Still don't have move in date or copy of contract to review. Told not possible. Utterly ridiculously. Both those things are crucial elements to renting a property. Fear we are going to be left homeless and out of ...
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Comment on agent fees
Bad. Expensive. For what?
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Mar 23,2017
Mar 23,2017
2
people found
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Very bad and thy take money and bad service better to sleep in park rather going to them to get house or flat. Thy take £342 from me I never give it back...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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