Braintree, CM7
4.9/5, 390 reviews
96% recommended
96% lettings valuation accuracy
96% lettings fee satisfaction

“Nick and Phoebe were on the ball from the mom......”

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Oct 17,2024
Minithumbup
Phoebe
Nick
By: 'Anna-Marie'
Oct 17,2024
0 people found
this helpful
Nick and Phoebe were on the ball from the moment we enquired through the web on the property. Right through to the end of the process. They answered all my questions and were always available to assist me whenever I needed help with anything. I would highly recommend Berefords and Nick and Phoebe for all your agent needs.
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Opening Hours
Address

Beresfords
74a High Street
Braintree
Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 96% £575 £2,225
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
105 0 178 10 35 1 34 5 22 0
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA SAGEagent
Latest Properties

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Images & Videos

“Nick and Phoebe were on the ball from the mom......”

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Oct 17,2024
Minithumbup
Phoebe
Nick
By: 'Anna-Marie'
Oct 17,2024
0 people found
this helpful
Nick and Phoebe were on the ball from the moment we enquired through the web on the property. Right through to the end of the process. They answered all my questions and were always available to assist me whenever I needed help with anything. I ...
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“We had an issue with failed heating, Beresfor......”

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Oct 15,2024
Minithumbup
Samantha
By: 'Peter Curry'
Oct 15,2024
0 people found
this helpful
We had an issue with failed heating, Beresfords acted swiftly with good communication and the issue was resolved within 24 hours....
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“Very professional I'm so happy about how the......”

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Oct 14,2024
Minithumbdown
Joe
Debby
By: 'Silva'
Oct 14,2024
0 people found
this helpful
Very professional I'm so happy about how they listen to my needs and try to help in the very best possible way....
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“Samantha is extremely reactive and always giv......”

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Oct 08,2024
Minithumbup
Samantha
By: 'Mark Hearn'
Oct 08,2024
0 people found
this helpful
Samantha is extremely reactive and always gives excellent advice. When you add to that her friendly and caring nature it makes you feel that you are in good hands and that you are an important customer. Samantha is a credit to Beresfords....
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“Amazing team at Braintree branch of Beresfords...”

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Oct 04,2024
Minithumbup
Jack
By: 'Peter Rickard'
Oct 04,2024
0 people found
this helpful
Beresfords have been an easy and complying business to work with to seamlessly rent a property from. Aside from their easy-to-work-with system, their staff at the Braintree branch have been particularly helpful with the whole process! With the help of Jack, I was able to ...
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By: Ryan Spong - Area Lettings Director
Oct 05, 2024
View all comments (1)
Dear Peter, Thank you for your wonderful feedback! We're thrilled to hear you had a seamless experience with our Braintree team, especially Jack. We're always here to help and appreciate your kind words! Regards Ryan Spong - Area Lettings Director ...

“Once again Beresfords Braintree have re let a......”

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Oct 03,2024
Minithumbup
Debby
Joe
By: 'Jane'
Oct 03,2024
0 people found
this helpful
Once again Beresfords Braintree have re let a property for me in a professional manner. The team have secured an excellent tenant at the market rental rate. I cannot recommend Beresfords more highly - thank you very much....
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By: Ryan Spong - Area Lettings Director
Oct 05, 2024
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Dear Jane, Thank you for your kind words and continued trust in Beresfords Braintree! We’re delighted to have successfully re-let your property and appreciate your high recommendation. We’re always here to assist! Regards Ryan Spong - Area Lettings Director ...

“Jack was very helpful on the phone with my en......”

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Sep 27,2024
Minithumbup
Jack
By: 'Alice'
Sep 27,2024
0 people found
this helpful
Jack was very helpful on the phone with my enquiry....
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By: Ryan Spong - Area Lettings Director
Sep 28, 2024
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Dear Alice, Thank you so much for providing a 5 star review! We are thrilled to hear that the service provided by Jack was helpful. We're always here to help. Regards Ryan Spong - Area Lettings Director ...

“The agents at Beresford have been very helpfu......”

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Sep 26,2024
Minithumbup
Nick
By: 'Victoria'
Sep 26,2024
0 people found
this helpful
The agents at Beresford have been very helpful. Particularly Nick the branch manager. He kept us updated throughout the whole process. Helped chase things up and speed up the process. We were buyers and we felt that Nick was very transparent throughout the whole process. ...
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“Can't fault it...”

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Sep 24,2024
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Joe
By: 'Oriana'
Sep 24,2024
0 people found
this helpful
Really easy process and for once not a stressful experience dealing with an estate agents. Really honest and fair comments on inventory and Joe has been super helpful and friendly throughout our move. Kept up to date with every step of the process and been ...
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By: Ryan Spong - Area Lettings Director
Sep 28, 2024
View all comments (1)
Dear Oriana, Thank you for taking the time to leave a review. We're delighted to hear of your experience with the Braintree branch, in particular Joe, and that the process was not stressful. We hope you are settling in well in your new home, and if you need anything else please reach out. Regards Ryan Spong - Area Lettings Director ...

“Eleanor and Nick are just amazing...”

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Sep 20,2024
Minithumbup
Eleanor
Nick
By: 'Phillipa'
Sep 20,2024
0 people found
this helpful
Eleanor and Nick at braintree have been absolutely amazing at guiding us through our first house purchase. Both of them and their team are so easy to talk to. The purchase had some obstacles but they went above and beyond to help us through them. ...
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“Outstanding Service and Quick Sale...”

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Sep 17,2024
Minithumbup
Eleanor
By: 'Mr & Mrs Gragg'
Sep 17,2024
0 people found
this helpful
Eleanor at Beresfords Braintree was fantastic. After an unsuccessful sale with another agent, she assured us she would sell our house, and she did in no time. She was very helpful throughout the process, always kept us updated, and was quick to respond to emails. ...
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“Great communication from start to finish. As ......”

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Sep 15,2024
Minithumbup
Nick
Eleanor
By: 'Sarah Brown'
Sep 15,2024
0 people found
this helpful
Great communication from start to finish. As first time buyers we felt we could call and ask any questions anytime. Thank you Eleanor and Nick....
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“efficient, energetic, and fast it was an amaz......”

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Sep 04,2024
Minithumbup
By: 'Laksiri'
Sep 04,2024
0 people found
this helpful
efficient, energetic, and fast it was an amazing journey and hassle-free to get things done so fast and move in within a very short period of viewing the property...
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By: Ryan Spong - Area Lettings Director
Sep 07, 2024
View all comments (1)
Dear Laksiri, Thank you for your 5 star review! I'm pleased to hear that the process of moving was quick and hassle-free for you. We wish you all the best in your new home, and should you need anything you know how to reach us. Regards Ryan Spong - Area Lettings Director ...

“Bought house as a Buy-To Let through Beresfor......”

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Aug 20,2024
Minithumbup
Nick
Debby
By: 'Les'
Aug 20,2024
0 people found
this helpful
Bought house as a Buy-To Let through Beresfords. Nick, the Sales Manager, and his team are exceptional and couldn't do enough for us. Nick has gone above and beyond. Now Letting the house through Beresfords which is being managed by Debby, the Lettings Manager, who ...
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By: Ryan Spong
Aug 22, 2024
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Dear Les, Thank you for leaving us a 5 star review! I'm very pleased to hear that you had an exceptional service from both our sales and lettings departments. Nick and Debby are extremely passionate about their roles and it's good to see their hard work has paid off. Thank you so much for your custom. Regards Ryan Spong - Area Lettings Director ...

“Beresfords team provided a highly professiona......”

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Aug 12,2024
Minithumbup
Eleanor
By: 'Robert Waight'
Aug 12,2024
0 people found
this helpful
Beresfords team provided a highly professional and efficient service which made selling our late mother's house so much easier, Eleanor was great ,she answered all our queries promptly and was very understanding,I would definitely highly recommend there services,many thanks...
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By: Alison Horsley
Aug 13, 2024
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Hi Robert, Thank you for taking the time to post your 5 star award for Eleanor and the team at our Braintree office. I am pleased to hear they made the process as stress-free as possible for you and were on hand to guide and support throughout the journey. Your recommendation is very much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“Excellent communication from start to finish.......”

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Aug 05,2024
Minithumbup
By: 'Paula Brady'
Aug 05,2024
0 people found
this helpful
Excellent communication from start to finish.Highly recommend! Phoebe was wonderful, utterly efficient and such an asset to the Braintree branch. I felt I could trust them and rely on them as an agency and particularly Phoebe who was patient, kind and understanding throughout. It's ...
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By: Alison Horsley
Aug 12, 2024
View all comments (1)
Hi Paula, Many thanks for the great review for Phoebe who is based at our office in Braintree. Phoebe is dedicated to providing the best possible customer care and will do her best to ensure the process is as stress-free as possible, keeping in regular contact throughout the transaction. I am pleased to hear you were impressed with the level of service she provided whilst purchasing through us and thank you for sharing your experience. Your 5 star award and recommendation are much appreciate ...

“Excellent customer service...”

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Aug 05,2024
Minithumbup
Jack
Christine
By: 'Dr. Michael'
Aug 05,2024
0 people found
this helpful
I have had a god experience relating with Jack Sparkes and Christine Sorrell. They have been very professional, helpful and receptive. I whole heartedly recommend Beresford....
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By: Ryan Spong
Aug 06, 2024
View all comments (1)
Dear De Michael Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our Braintree team. Both Jack and Christine are extremely dedicated to their roles and they'll be grateful for this feedback. Regards Ryan Spong - Area Lettings Director ...

“Eleanor Topham helped me each step of the way...”

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Aug 03,2024
Minithumbup
By: 'Abi'
Aug 03,2024
0 people found
this helpful
As a first time buyer, I had no idea what to expect throughout the buying process. I was nervous, didn’t know much anything about housing buying and didn’t know how here to start. Eleanor has been a true life saver throughout my journey. ...
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“House move...”

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Aug 02,2024
Minithumbup
Eleanor
By: 'Carolyn'
Aug 02,2024
0 people found
this helpful
It feels like Eleanor has become part of our family we have known her such a long time!! She has been supportive through all of the ups and downs of our house moving experience. Great communication and expertise from start to finish . Every member of ...
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“Reasonable service but fell short of expectat......”

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Aug 01,2024
Minithumbdown
Eleanor
By: 'Peter'
Aug 01,2024
0 people found
this helpful
Reasonable service but fell short of expectations after a sale was agreed. I was not given any progress reports on the sale and had to do most Progression myself....
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By: Alison Horsley
Aug 14, 2024
View all comments (1)
Hi Peter, Thank you for your 4 star review for the team at our Braintree office. Having checked your file thoroughly, I am a little surprised to note your comments. The transaction itself, from the point of sale to exchange and completion, took less than two months. Given the industry average is currently around five months, it is pleasing to note the team managed to achieve these timescales. It will of course always depend on the number of parties involved in the chain. Please be advis ...

“Excellent service as always from Beresford's ......”

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Jul 30,2024
Minithumbup
Debby
By: 'Peter'
Jul 30,2024
0 people found
this helpful
Excellent service as always from Beresford's Lettings, Braintree. I have always found Debbie and her team helpful and knowledgeable....
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By: Ryan Spong
Aug 03, 2024
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Dear Peter, Thank you for your kind words! We're delighted to hear Debbie and her team provided excellent service. We appreciate your feedback! Regards Ryan Spong - Area Lettings Director ...

“Fantastic personal service from all staff, in......”

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Jul 25,2024
Minithumbup
Jack
Debby
By: 'Christie'
Jul 25,2024
0 people found
this helpful
Fantastic personal service from all staff, in particular Jack Sparks and Debby Barnes. Jack kept me in the loop with everything that was going on with the property and was extremely helpful. They both went above and beyond to ensure I secured the property I ...
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“I cannot fault the service I have received fr......”

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Jul 25,2024
Minithumbup
Debby
Jack
By: 'Christie'
Jul 25,2024
0 people found
this helpful
I cannot fault the service I have received from Beresfords Braintree. Debby was so incredibly helpful from the outset and informed me along the way of the progress with the property. The service from Debby and Jack was so friendly and I really felt they ...
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By: Ryan Spong
Aug 03, 2024
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Dear Christie, Thank you for your glowing review! We're delighted that Debby and Jack provided exceptional, friendly service and kept you well-informed throughout. We're glad we could help you secure the property during this difficult time. Your feedback is greatly appreciated. Regards Ryan Spong - Area Lettings Director ...

“Perfect Lettings Experience A+++++++++++++++...”

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Jul 24,2024
Minithumbup
Debby
Jack
By: 'Martin'
Jul 24,2024
0 people found
this helpful
Jack and Debby have been nothing but professional and efficient throughout my dealings with them. From the viewing process to finalising the agreement they have kept me informed along the way. I can not think of anything else they could have done....
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By: Ryan Spong
Aug 03, 2024
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Dear Martin, Thank you for your wonderful review! We're delighted Jack and Debby provided exceptional service throughout your experience. We appreciate your feedback! Regards Ryan Spong - Area Lettings Director ...

“Very professional and helpful. Excellent cond......”

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Jul 23,2024
Minithumbup
Jack
Debby
By: 'Naqib'
Jul 23,2024
0 people found
this helpful
Very professional and helpful. Excellent conduct. Will seek services again in future if and when required....
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By: Ryan Spong
Aug 03, 2024
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Dear Naqib, Thank you for your kind review! We're thrilled you found our service professional and helpful. We look forward to assisting you again! Regards Ryan Spong - Area Lettings Director ...

“Estate agent was respectful and very helpful ......”

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Jul 21,2024
Minithumbup
Jack
By: 'Maria'
Jul 21,2024
0 people found
this helpful
Estate agent was respectful and very helpful and made all efforts to accommodate the viewing around my availability...
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By: Ryan Spong
Aug 03, 2024
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Dear Maria, Thank you for your kind words! We're glad to hear our agent was respectful and accommodating. We appreciate your feedback! Regards Ryan Spong - Area Lettings DIrector ...

“Feedback...”

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Jul 19,2024
Minithumbup
Debby
Jack
By: 'Yogesh'
Jul 19,2024
0 people found
this helpful
Me and my fiancée had a really good experience with the Braintree Beresfords branch. We met with Debby and Jack who were really helpful in our search of our new property to rent. We are really grateful for their assistance and we value their ...
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By: Ryan Spong
Aug 03, 2024
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Dear Yogesh, Thank you so much for taking the time to share your positive experience with our Braintree Beresfords branch. We're delighted to hear that Debby and Jack were able to assist you effectively in your search for a new home. Your kind words about their helpfulness, humility, and dedication mean a lot to us. We are proud to have team members like Debby and Jack who strive to provide excellent service and make the process of finding a home as smooth as possible. We appreciate you ...

“Sam Robinson...”

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Jul 12,2024
Minithumbup
Samantha
By: 'Claire'
Jul 12,2024
0 people found
this helpful
Sam is extremely helpful and always on the ball. Any issues or concerns she deal with it straight away and extremely professional. Sam knows your property and treats it like her own when it comes to any concerns I have....
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By: Ryan Spong
Jul 17, 2024
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Dear Claire, Thank you leaving a 5 star review! Sam will be very touched by your comments and it's great to hear that you are happy with the service we have provided. Sam is extremely dedicated to her role and she always ensures that she delivers the highest customer service, so it is nice to get feedback like this. Regards Ryan Spong - Area Lettings Director ...

“Excellent service - quick and professional co......”

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Jul 09,2024
Minithumbup
Jack
By: 'Paris'
Jul 09,2024
0 people found
this helpful
Excellent service - quick and professional company, very communicative and prompt with replies. Jack was my agent and was particularly helpful - friendly, approachable and exceptionally efficient!...
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By: Ryan Spong
Jul 17, 2024
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Dear Paris, Thank you so much for taking the time to leave a review. We are pleased to hear you had a great experience with our Braintree office, in particular Jack, and I will be sure to pass on your kind comments onto him. All the best with your move. Regards Ryan Spong - Area Lettings Director ...

“Excellent from start to finish, I bought a fl......”

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Jul 08,2024
Minithumbup
Phoebe
By: 'Lewis'
Jul 08,2024
0 people found
this helpful
Excellent from start to finish, I bought a flat through Beresfords and can't fault their service. The sale was dealt with by Phoebe, who was helpful with giving regular updates....
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Staff picture Christine
(132)
Staff picture Debby
(108)
Staff picture Ryan
(55)
Staff picture Joe
(42)
Staff picture Eleanor
Staff picture Samantha
Staff picture Jack
Staff picture Phoebe
Staff picture Nick
Staff picture Ewa
Staff picture Ross
Staff picture Ian
No fees information available
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Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords, Braintree CM7 1JP



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Beresfords

Branch - Braintree, CM7