Wanstead, London, E11
3.8/5, 19 reviews
74% recommended
100% lettings valuation accuracy
92% lettings fee satisfaction

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“complete incometence and lack of customer service...”

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Oct 17,2024
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Adam
By: 'aga'
Oct 17,2024
0 people found
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Oh, where do I even begin with this 'glorious' letting agency? If you're looking for a masterclass in ignoring customers, avoiding responsibility, and achieving absolutely nothing, then look no further! These guys are true professionals—professionals at not responding to emails, never answering phone calls, and generally doing less than the bare minimum. In fact, I think they've elevated “doing nothing” to an art form.

Need something fixed? Good luck with that! Expecting a response to your tenth email or phone call? How adorable of you to think that would happen. They'll take your money with the kind of enthusiasm you wish they showed for literally anything else, then proceed to vanish like Houdini.

Recommending this agency? Only if you enjoy watching a slow-motion disaster unfold in real-time. If “complete incompetence” is your vibe, then these guys are your perfect match. Stay away, unless you want the full experience of banging your head against a wall while screaming into the void. Absolute shambles. Truly, even 1 star is too much for what they present and 'deliver'! Absolute joke! Stay away from Wanstead branch (Adam) and Leytonstone (Mark). Even people from complaint team or as they call it 'customer care' team , don't get the grip what they are for.
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Latest Reviews

View all Reviews 19
17th Oct 2024
reviewed by 'aga'
“Oh, where do I even begin with this 'glorious' letting agency? If you're looking for a masterclass in ignoring customers, ......”
31st Jul 2024
reviewed by 'Tony'
“Elaine is a very nice lady, experienced and professional. Very good experience....”
27th Jul 2024
reviewed by 'Tony'
“Elaine and Adam is very nice and professional, fantastic experience with them....”
12th Jun 2024
reviewed by 'archana'
“We saw many great properties listed under Bairstow and Eves in South Woodford. Elaine and Adam finally helped us find ......”
31st Mar 2024
reviewed by 's.buddle'
“Elaine has looked after my property in Leytonstone, for many many years. She is exceptionally efficient and incredibly professional. Simply ......”
28th Feb 2024
reviewed by 'Alex'
“Sertac has provided me with a phenomenal service. WOULD HIGHLY RECOMMEND...”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Bairstow Eves
68 High Street
Wanstead,London
Greater London
E11 2RJ
020 8530 7156

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 92% £995 £2,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 8 3 1 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“complete incometence and lack of customer service...”

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Oct 17,2024
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Adam
By: 'aga'
Oct 17,2024
0 people found
this helpful
Oh, where do I even begin with this 'glorious' letting agency? If you're looking for a masterclass in ignoring customers, avoiding responsibility, and achieving absolutely nothing, then look no further! These guys are true professionals—professionals at not responding to emails, never answering phone calls, ...
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“Elaine is a very nice lady, experienced and p......”

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Jul 31,2024
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Elaine
By: 'Tony'
Jul 31,2024
0 people found
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Elaine is a very nice lady, experienced and professional. Very good experience....
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“Elaine and Adam is very nice and professional......”

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Jul 27,2024
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Adam
By: 'Tony'
Jul 27,2024
0 people found
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Elaine and Adam is very nice and professional, fantastic experience with them....
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“We saw many great properties listed under Bai......”

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Jun 12,2024
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Elaine
By: 'archana'
Jun 12,2024
0 people found
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We saw many great properties listed under Bairstow and Eves in South Woodford. Elaine and Adam finally helped us find an excellent property and made the whole check-in process into the new home seamless....
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“Elaine has looked after my property in Leyton......”

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Mar 31,2024
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Elaine
By: 's.buddle'
Mar 31,2024
0 people found
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Elaine has looked after my property in Leytonstone, for many many years. She is exceptionally efficient and incredibly professional. Simply wonderful and supportive. Elaine and the team are the best agents i have ever used and i will continue to use them to look after ...
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“Sertac has provided me with a phenomenal serv......”

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Feb 28,2024
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By: 'Alex'
Feb 28,2024
0 people found
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Sertac has provided me with a phenomenal service. WOULD HIGHLY RECOMMEND...
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“Avoid. Unprofessional and unresponsive...”

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Dec 12,2023
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Elaine
By: 'Felipe'
Dec 12,2023
0 people found
this helpful
Avoid. Unprofessional and unresponsive. Reported several issues re a 3-bed house that were completely ignored, resulting in inaccurate check-in/out reports and associated problems. I needed to follow-up several times about the status of my deposit (despite agreeing to an absurd £300 deduction). I moved-out on ...
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“Cheers to the helpful humans of Bairstoweves ......”

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Jul 24,2023
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Adam
By: 'Jared'
Jul 24,2023
0 people found
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Cheers to the helpful humans of Bairstoweves Wanstead. Thanks to their great customer service we were able to have a really positive experience renting our first flat in London. We really felt they were on our side throughout the process and wanted the best for ...
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“Very nice people to work with and do business......”

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May 06,2023
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Elaine
By: 'Maxim'
May 06,2023
0 people found
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Very nice people to work with and do business. Me personally I have worked with Ms Elaine, very polite lady, spend a lot of time explained everything, all paper work on time. I recommend 👍...
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“Great help from Elaine and Adam. The team rea......”

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Nov 10,2022
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Adam
By: 'Dominick'
Nov 10,2022
0 people found
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Great help from Elaine and Adam. The team really went above and beyond to ensure we were able to move into our new home which we absolutely love!...
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“Great Staff Members...”

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Jul 20,2022
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Elaine
By: 'Stelian'
Jul 20,2022
0 people found
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I've have just rented a property from this agency. Elaine, a professional estates agency, who has outstanding customer engagement skills has supported me with the whole process while always having a smile on her face. Highly recommending this agency!!!...
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“Brilliant team and very good experience. Alwa......”

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Oct 01,2021
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Elaine
By: 'Zarbo'
Oct 01,2021
0 people found
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Brilliant team and very good experience. Always delivering excellent quality service within all support regarding products procedures and scheduled checks/repairs....
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“The team at B. E. in Wanstead (Adam and Elain......”

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May 04,2021
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Elaine
By: 'Jaime'
May 04,2021
0 people found
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The team at B. E. in Wanstead (Adam and Elaine) in the lettings department are really good, proactive, professional and helpful they sort everything out very quickly, answer all our questions and sorted every little detail - Elaine is amazing! I highly recommend using Bairstow ...
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“Stephen was exceedingly helpful and knowledge......”

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Oct 14,2020
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By: 'Angela'
Oct 14,2020
1 people found
this helpful
Stephen was exceedingly helpful and knowledgeable about the selling process. Whenever I had a query I could rely on him to help me and guide me through .This made the whole experience less stressful as I knew he could be contacted at anytime. I would ...
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“Excellent Service...”

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May 29,2019
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Adam
By: 'MARTIN'
May 29,2019
0 people found
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Very pleased with the service that Adam and Elaine provide . They found me tenants quickly and knowledge of the lettings industry is very valued ....
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Comment on agent fees
Good
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“A week before Xmas and 400 pounds down, I was forced ......”

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Dec 22,2016
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By: 'Hello'
Dec 22,2016
2 people found
this helpful
A week before Xmas and 400 pounds down, I was forced to pull out of a flat purchase (I'm the 3rd person to do this). I did so because although informed that the flat was mine (if I got some reports completed), the guys at Bairstows ...
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H
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“I recently let a property through Adam at Bairstow Eves, ......”

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Mar 19,2015
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adam
By: 'G.'
Mar 19,2015
0 people found
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I recently let a property through Adam at Bairstow Eves, Wanstead and found the service most professional and efficient and would highly recommend. They took care of everything....
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Comment on agent fees
I found the fees for the cleaning of the property were rather high also invoices need to be checked
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“We ( 4 working people) looking for 3 bedroom house furnished to rent ......”

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Jan 30,2014
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By: 'Magdalena'
Jan 30,2014
1 people found
this helpful
We ( 4 working people) looking for 3 bedroom house furnished to rent in Leytonstone. We find property in Bairstow Eves Letting Agency in Stratford. We had appointment on 11th January at 1 pm. We said we want to rent this property from February. Because previous tenants rented this ...
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“The Bairstow is the worst agency ever. I STRONGLY DO ......”

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Dec 20,2012
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By: 'A'
Dec 20,2012
1 people found
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The Bairstow is the worst agency ever. I STRONGLY DO NOT RECOMMEND THEM!!! Before you decide to use their services, please read feedback as they will cheat on you and not providing services as they should as per contract. First of all, Leyton Bairstow agency ...
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What agent could do to change your mind?
NEVER
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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