95% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
Oct 09,2024
Oct 09,2024
0
people found
this helpful
this helpful
I've just contacted wj meade and spoke to 2 agents. First one by the name of Harris. He was extremely rude and has no customer service skills. Trying to ask for information was a crime to this agent. He stated he explained to me 6 times and then said he would end the call and hanged up. Please listen to the recording and I would like to request the recording too. I was speaking in a calm tone and manner and was flabbergasted in the way he responded with the tone. He was not professional and very agitated and annoyed from the start of the call. Clearly personal issues bought into the work environment.
When I called back the sales team picked up and although this agent listened and apologised on behalf of his colleague when I went on to explain he hanged up the phone. No customer service skills at all, are all the agents like this in Wj meade. If you don't want to be at work then please allow people that are willing to work the opportunity. I've been in touch with many estate agents and by far this is the worst. My previous encounters with Wj meade have been pleasant, this is the first time I've had this atrocious encounter. Absolutely
astonishingly disrespectful and disgraceful behaviour.
When I called back the sales team picked up and although this agent listened and apologised on behalf of his colleague when I went on to explain he hanged up the phone. No customer service skills at all, are all the agents like this in Wj meade. If you don't want to be at work then please allow people that are willing to work the opportunity. I've been in touch with many estate agents and by far this is the worst. My previous encounters with Wj meade have been pleasant, this is the first time I've had this atrocious encounter. Absolutely
astonishingly disrespectful and disgraceful behaviour.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
9th Oct 2024
reviewed by 'Shamina'
10th Sep 2022
reviewed by 'DEVINA RAMROCH'
15th Aug 2022
reviewed by 'Friedrich Ziegler'
4th Feb 2021
reviewed by 'Fred'
25th Jan 2021
reviewed by 'Gabriel'
Opening Hours
Address
W J Meade
391 Mile End Road
Bow,London
Greater London
E3 4QS
020 8981 3331
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £240,000 | £1,200,000 |
| Lettings | 100% | 94% | £1,100 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 16 | 5 | 51 | 0 | 50 | 0 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 09,2024
Oct 09,2024
0
people found
this helpful
this helpful
I've just contacted wj meade and spoke to 2 agents. First one by the name of Harris. He was extremely rude and has no customer service skills. Trying to ask for information was a crime to this agent. He stated he explained to me 6 times and ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 10,2022
Sep 10,2022
0
people found
this helpful
this helpful
I am a first-time buyer and if time is a very critical factor for you to purchase a flat, then Billy and Michael at WJ Meade Bow will make it happen!!! :)
The first time I visited the flat after getting an email from Billy for ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2022
Aug 15,2022
0
people found
this helpful
this helpful
Absolutely excellent support in the purchase of a property. Many thanks Michael. Also very helpful in providing contacts to builders for refurbishing work. Again many thanks Michael. We may well be letting the property in the future and will be going straight to WJ Meade ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04,2021
Feb 04,2021
0
people found
this helpful
this helpful
I have used Haris at the Bow office for the last 20 years.
He has always provided a highly personalised service, gone beyond the call of duty and located quality tenants for me...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 03,2021
Feb 03,2021
1
people found
this helpful
this helpful
I would give less than 1 star if possible. Terrible customer service from the beginning. Whenever we called we were told there is no one that could help us to simply put an interest for a property that was just listed online.
The sales team were ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2021
Jan 25,2021
0
people found
this helpful
this helpful
We are absolutely satisfied with the whole renting process! From the very start till we got the keys from our flat, Haris Miah supported us and guide us through all the procedure.
It is extremely important to feel supported when you are looking for a ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 21,2021
Jan 21,2021
0
people found
this helpful
this helpful
I searched for many different properties in the area with various agents and agencies. Billy Collins at WJ Meade was the stand out performer by some distance in guiding me on my search for the area. His knowledge of the different houses in regards to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20,2021
Jan 20,2021
0
people found
this helpful
this helpful
This is the second year I have used WJ Meade for their tenant find service. I was happy to use them again this year. Georgia worked really hard over Christmas to find me a tenant. She did really well considering the time of year and ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 09,2020
Nov 09,2020
0
people found
this helpful
this helpful
We had a really positive experience with all members of WJ Meade right through from evaluation to completion.
They were able to achieve a good sale in a strange market and then helped see it through to completion despite all the COVID related hurdles in ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29,2020
Sep 29,2020
0
people found
this helpful
this helpful
Excellent in every respect. Every dealing with Michael Whitby was exemplary.
You will not find a better agent in East London....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2020
Aug 25,2020
0
people found
this helpful
this helpful
We could not be more pleased with the service, support, friendliness and advice offered by W J Meade when selling our flat. Excellent communicators, we were never left frustrated by a feeling of being ignored or forgotten. First class in every respect - we strongly ...
read full review
read full review
Was this helpful?
Yes
Yes
May 20,2020
May 20,2020
0
people found
this helpful
this helpful
Great experience from start to finish. We dealt with Billy who could not have been more helpful, responsive, personable and friendly. Bought a property which was advertised by WJ Meade, both Billy and Michael were great in dealing with queries we had as a first ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12,2020
Mar 12,2020
0
people found
this helpful
this helpful
Baily With at Bow provided excellent service throughout the lettings procedure, great customer service and always happy to help!
Will be recommending to everyone...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02,2020
Feb 02,2020
0
people found
this helpful
this helpful
I recently used W J Meade at Bow/Mile End to find new tenants. Their service was very good: clear communications, a helpful ‘can do’ approach and friendly staff. I’d gladly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28,2020
Jan 28,2020
0
people found
this helpful
this helpful
Really happy with the service - they helped me to choose the right tenant who will hopefully stay for a long time - would use again...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02,2019
Dec 02,2019
0
people found
this helpful
this helpful
The team are clear and straightforward in their communication, always return calls/emails quickly and treated me with respect throughout. I also appreciated that several members of the team were up to date with my case - if my main contact was away the process ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30,2019
Oct 30,2019
0
people found
this helpful
this helpful
Russell was incredibly helpful throughout my purchase process from taking us through his stock of available properties through to helping broker the property which we eventually purchased.
Would recommend to others and am using WJ Meade as well on my property sale....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2019
Oct 12,2019
0
people found
this helpful
this helpful
Outstanding service and very helpful letting agent throughout my renting application process. All the information presented was very clear and convenient....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30,2019
Sep 30,2019
0
people found
this helpful
this helpful
work very efficicently, good job, well done.
They contacted me on Saturday and make a viewing arrangment the same day. Decide to rent on Monday and move in soon....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07,2019
Aug 07,2019
0
people found
this helpful
this helpful
I had a great experience with WJ Meade, Bow.
I first inquired about renting and then about selling my property - and for both Jake was very polite and helpful and gave me advice promptly and clearly. I did not feel like he was trying ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2019
Jul 26,2019
0
people found
this helpful
this helpful
I've been very impressed with WJ Meade through each step of the process of buying my first flat. They have been extremely helpful, and well informed. I really couldn't recommend them enough!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2019
Jul 09,2019
0
people found
this helpful
this helpful
My name is Domenico and I'm a new tenant since February 2019 thanks to W J Meade.
My experience was excellent since day one, me and my flatmate, we really felt welcome in the agency and thanks to Haris Miah was super easy and quick to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
Experienced, knowledgeable, loves selling older, more unusual properties, efficient, friendly, local. And not part of a large chain. What more could you want from an estate agent?...
read full review
read full review
Comment on agent fees
More reasonable than the larger chains of ‘upmarket’ estate agents.
Was this helpful?
Yes
Yes
May 21,2019
May 21,2019
0
people found
this helpful
this helpful
I was recommended Michael Whitby by a friend and both he and Billy Collins did an excellent job of selling our first-time-buyer flat in a climate where there aren't many first-time-buyers around. They are very easy to communicate with (willing to use email rather than ...
read full review
read full review
Was this helpful?
Yes
Yes
May 13,2019
May 13,2019
0
people found
this helpful
this helpful
I initially rented my property through Michael, and then I also sold through him. He was wonderful throughout both, really supportive, great advice and a sensible approach with great customer service....
read full review
read full review
Comment on agent fees
Good.
Was this helpful?
Yes
Yes
May 06,2019
May 06,2019
0
people found
this helpful
this helpful
Thank you Billy and the team for showing us that estate agents can work for both sides and make everyone feel they have got the right deal. We were first time buyers and Billy and Michael helped us through the process including how and when ...
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
Apr 15,2019
Apr 15,2019
0
people found
this helpful
this helpful
We received amazing service every step of the way and found Michael and Billy professional and helpful.
Our situation was somewhat different too some as we had an urgent need too sell very very quickly. Michael was sympathetic too our needs, gave helpful advice on ...
read full review
read full review
Comment on agent fees
We paid std fees and given the work they did in ensuring our sale progressed and the minimal effort we had too do along they way we was happy with what we paid.
Was this helpful?
Yes
Yes
Apr 06,2019
Apr 06,2019
0
people found
this helpful
this helpful
W J Meade really worked hard to find us a new home - they proactively called us with a large number of suitable properties and were flexible about when we could see them. Through this process they came across as knowledgable and helpful.
They then ...
read full review
read full review
Comment on agent fees
Didn't pay fees as we were buying.
Was this helpful?
Yes
Yes
Apr 04,2019
Apr 04,2019
0
people found
this helpful
this helpful
I found everyone in the WJ Meade office to be lovely and happy to give their time to answer questions and do what they could to reassure me with the daunting and stressful process of my first home purchase. Billy was really friendly and helpful ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 24,2019
Mar 24,2019
0
people found
this helpful
this helpful
We were moving after living in our home for 18 years. We had previously talked to Meade about moving and I was impressed that Michael honoured our previous commission agreement despite rates having changed. The team were open about what they felt we could get but ...
read full review
read full review
Comment on agent fees
Rates were better than elsewhere and also very clear
Was this helpful?
Yes
Yes
Michael
(62)
Billy
(42)
Michael
(35)
Haris
(26)
Martin
(19)
Russell
(18)
Jake
(11)
Baily
(4)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:24 AM 26/11/2018 by allAgents
