W J Meade
Bow, London, E3
4.8/5, 141 reviews
96% recommended
95% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction

“Extremely rude and unprofessional...”

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Oct 09,2024
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By: 'Shamina'
Oct 09,2024
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I've just contacted wj meade and spoke to 2 agents. First one by the name of Harris. He was extremely rude and has no customer service skills. Trying to ask for information was a crime to this agent. He stated he explained to me 6 times and then said he would end the call and hanged up. Please listen to the recording and I would like to request the recording too. I was speaking in a calm tone and manner and was flabbergasted in the way he responded with the tone. He was not professional and very agitated and annoyed from the start of the call. Clearly personal issues bought into the work environment.
When I called back the sales team picked up and although this agent listened and apologised on behalf of his colleague when I went on to explain he hanged up the phone. No customer service skills at all, are all the agents like this in Wj meade. If you don't want to be at work then please allow people that are willing to work the opportunity. I've been in touch with many estate agents and by far this is the worst. My previous encounters with Wj meade have been pleasant, this is the first time I've had this atrocious encounter. Absolutely
astonishingly disrespectful and disgraceful behaviour.
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Latest Reviews

View all Reviews 141
9th Oct 2024
reviewed by 'Shamina'
“I've just contacted wj meade and spoke to 2 agents. First one by the name of Harris. He was extremely rude ......”
10th Sep 2022
reviewed by 'DEVINA RAMROCH'
“I am a first-time buyer and if time is a very critical factor for you to purchase a flat, then ......”
15th Aug 2022
reviewed by 'Friedrich Ziegler'
“Absolutely excellent support in the purchase of a property. Many thanks Michael. Also very helpful in providing contacts to builders ......”
4th Feb 2021
reviewed by 'Fred'
“I have used Haris at the Bow office for the last 20 years. He has always provided a highly personalised service, ......”
3rd Feb 2021
reviewed by 'Anas'
“I would give less than 1 star if possible. Terrible customer service from the beginning. Whenever we called we were told ......”
25th Jan 2021
reviewed by 'Gabriel'
“We are absolutely satisfied with the whole renting process! From the very start till we got the keys from our ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

W J Meade
391 Mile End Road
Bow,London
Greater London
E3 4QS
020 8981 3331

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £240,000 £1,200,000
Lettings 100% 94% £1,100 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 0 16 5 51 0 50 0 2 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bow, E3
Enfield, EN3
Highams Park, E4
Stratford, E15

“Extremely rude and unprofessional...”

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Oct 09,2024
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By: 'Shamina'
Oct 09,2024
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I've just contacted wj meade and spoke to 2 agents. First one by the name of Harris. He was extremely rude and has no customer service skills. Trying to ask for information was a crime to this agent. He stated he explained to me 6 times and ...
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“You can purchase and move in within two months!!! :)...”

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Sep 10,2022
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Billy
By: 'DEVINA RAMROCH'
Sep 10,2022
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I am a first-time buyer and if time is a very critical factor for you to purchase a flat, then Billy and Michael at WJ Meade Bow will make it happen!!! :) The first time I visited the flat after getting an email from Billy for ...
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“Absolutely excellent support in the purchase ......”

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Aug 15,2022
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Billy
By: 'Friedrich Ziegler'
Aug 15,2022
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Absolutely excellent support in the purchase of a property. Many thanks Michael. Also very helpful in providing contacts to builders for refurbishing work. Again many thanks Michael. We may well be letting the property in the future and will be going straight to WJ Meade ...
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“I have used Haris at the Bow office for the l......”

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Feb 04,2021
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Russell
By: 'Fred'
Feb 04,2021
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I have used Haris at the Bow office for the last 20 years. He has always provided a highly personalised service, gone beyond the call of duty and located quality tenants for me...
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“I would give less than 1 star if possible. Te......”

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Feb 03,2021
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By: 'Anas'
Feb 03,2021
1 people found
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I would give less than 1 star if possible. Terrible customer service from the beginning. Whenever we called we were told there is no one that could help us to simply put an interest for a property that was just listed online. The sales team were ...
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“We are absolutely satisfied with the whole re......”

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Jan 25,2021
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Haris
By: 'Gabriel'
Jan 25,2021
0 people found
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We are absolutely satisfied with the whole renting process! From the very start till we got the keys from our flat, Haris Miah supported us and guide us through all the procedure. It is extremely important to feel supported when you are looking for a ...
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“I searched for many different properties in t......”

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Jan 21,2021
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Billy
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Michael
By: 'Anthony'
Jan 21,2021
0 people found
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I searched for many different properties in the area with various agents and agencies. Billy Collins at WJ Meade was the stand out performer by some distance in guiding me on my search for the area. His knowledge of the different houses in regards to ...
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“Great work!!...”

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Jan 20,2021
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Georgia
By: 'Simone'
Jan 20,2021
0 people found
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This is the second year I have used WJ Meade for their tenant find service. I was happy to use them again this year. Georgia worked really hard over Christmas to find me a tenant. She did really well considering the time of year and ...
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“Professional, efficient and personable...”

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Nov 09,2020
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Billy
By: 'Chris'
Nov 09,2020
0 people found
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We had a really positive experience with all members of WJ Meade right through from evaluation to completion. They were able to achieve a good sale in a strange market and then helped see it through to completion despite all the COVID related hurdles in ...
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“Excellent in every respect....”

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Sep 29,2020
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Billy
By: 'Oli'
Sep 29,2020
0 people found
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Excellent in every respect. Every dealing with Michael Whitby was exemplary. You will not find a better agent in East London....
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“Excellent service in every respect...”

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Aug 25,2020
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Michael
By: 'David'
Aug 25,2020
0 people found
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We could not be more pleased with the service, support, friendliness and advice offered by W J Meade when selling our flat. Excellent communicators, we were never left frustrated by a feeling of being ignored or forgotten. First class in every respect - we strongly ...
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“Great experience from start to finish. We dea......”

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May 20,2020
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Michael
By: 'Deborah'
May 20,2020
0 people found
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Great experience from start to finish. We dealt with Billy who could not have been more helpful, responsive, personable and friendly. Bought a property which was advertised by WJ Meade, both Billy and Michael were great in dealing with queries we had as a first ...
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“Baily With at Bow provided excellent service ......”

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Mar 12,2020
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Baily
By: 'Sadaf'
Mar 12,2020
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Baily With at Bow provided excellent service throughout the lettings procedure, great customer service and always happy to help! Will be recommending to everyone...
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“W J Meade at Bow/Mile End: very good service...”

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Feb 02,2020
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Haris
By: 'Hugh'
Feb 02,2020
0 people found
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I recently used W J Meade at Bow/Mile End to find new tenants. Their service was very good: clear communications, a helpful ‘can do’ approach and friendly staff. I’d gladly recommend them....
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“Really happy with the service - they helped m......”

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Jan 28,2020
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Michael
By: 'Sarah'
Jan 28,2020
0 people found
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Really happy with the service - they helped me to choose the right tenant who will hopefully stay for a long time - would use again...
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“Excellent agents - as a returning customer I recommend WJ Meade very highly....”

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Dec 02,2019
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Billy
By: 'Kay'
Dec 02,2019
0 people found
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The team are clear and straightforward in their communication, always return calls/emails quickly and treated me with respect throughout. I also appreciated that several members of the team were up to date with my case - if my main contact was away the process ...
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“Russell was incredibly helpful throughout my ......”

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Oct 30,2019
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Russell
By: 'SY'
Oct 30,2019
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Russell was incredibly helpful throughout my purchase process from taking us through his stock of available properties through to helping broker the property which we eventually purchased. Would recommend to others and am using WJ Meade as well on my property sale....
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“Outstanding service and very helpful letting ......”

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Oct 12,2019
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By: 'Lara'
Oct 12,2019
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Outstanding service and very helpful letting agent throughout my renting application process. All the information presented was very clear and convenient....
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“work very efficicently, good job, well done.......”

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Sep 30,2019
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Billy
By: 'geng'
Sep 30,2019
0 people found
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work very efficicently, good job, well done. They contacted me on Saturday and make a viewing arrangment the same day. Decide to rent on Monday and move in soon....
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“I had a great experience with WJ Meade, Bow. I ......”

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Aug 07,2019
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Michael
By: 'F'
Aug 07,2019
0 people found
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I had a great experience with WJ Meade, Bow. I first inquired about renting and then about selling my property - and for both Jake was very polite and helpful and gave me advice promptly and clearly. I did not feel like he was trying ...
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“Very impressed...”

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Jul 26,2019
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Billy
By: 'Mr'
Jul 26,2019
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I've been very impressed with WJ Meade through each step of the process of buying my first flat. They have been extremely helpful, and well informed. I really couldn't recommend them enough!...
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“My name is Domenico and I'm a new tenant sinc......”

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Jul 09,2019
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By: 'Domenico'
Jul 09,2019
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My name is Domenico and I'm a new tenant since February 2019 thanks to W J Meade. My experience was excellent since day one, me and my flatmate, we really felt welcome in the agency and thanks to Haris Miah was super easy and quick to ...
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“Russell Stone, WJ Meade...”

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Jun 18,2019
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By: 'Lesley'
Jun 18,2019
0 people found
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Experienced, knowledgeable, loves selling older, more unusual properties, efficient, friendly, local. And not part of a large chain. What more could you want from an estate agent?...
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Comment on agent fees
More reasonable than the larger chains of ‘upmarket’ estate agents.
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“Highly recommend-excellent service in a tough market...”

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May 21,2019
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Billy
By: 'KL'
May 21,2019
0 people found
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I was recommended Michael Whitby by a friend and both he and Billy Collins did an excellent job of selling our first-time-buyer flat in a climate where there aren't many first-time-buyers around. They are very easy to communicate with (willing to use email rather than ...
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“Excellent Service - Michael has been incredible!...”

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May 13,2019
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By: 'Ben'
May 13,2019
0 people found
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I initially rented my property through Michael, and then I also sold through him. He was wonderful throughout both, really supportive, great advice and a sensible approach with great customer service....
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Comment on agent fees
Good.
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“Lovely team willing to go the extra mile...”

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May 06,2019
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Michael
By: 'Pete'
May 06,2019
0 people found
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Thank you Billy and the team for showing us that estate agents can work for both sides and make everyone feel they have got the right deal. We were first time buyers and Billy and Michael helped us through the process including how and when ...
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Comment on agent fees
n/a
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“5 star service from start too finish....”

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Apr 15,2019
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Billy
By: 'K&P'
Apr 15,2019
0 people found
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We received amazing service every step of the way and found Michael and Billy professional and helpful. Our situation was somewhat different too some as we had an urgent need too sell very very quickly. Michael was sympathetic too our needs, gave helpful advice on ...
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Comment on agent fees
We paid std fees and given the work they did in ensuring our sale progressed and the minimal effort we had too do along they way we was happy with what we paid.
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“W J Meade Mile End Review...”

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Apr 06,2019
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Billy
By: 'Mr'
Apr 06,2019
0 people found
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W J Meade really worked hard to find us a new home - they proactively called us with a large number of suitable properties and were flexible about when we could see them. Through this process they came across as knowledgable and helpful. They then ...
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Comment on agent fees
Didn't pay fees as we were buying.
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“Really Helpful! Thanks!...”

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Apr 04,2019
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By: 'LW'
Apr 04,2019
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I found everyone in the WJ Meade office to be lovely and happy to give their time to answer questions and do what they could to reassure me with the daunting and stressful process of my first home purchase. Billy was really friendly and helpful ...
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“Tough market and complex chain...”

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Mar 24,2019
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By: 'Paul'
Mar 24,2019
0 people found
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We were moving after living in our home for 18 years. We had previously talked to Meade about moving and I was impressed that Michael honoured our previous commission agreement despite rates having changed. The team were open about what they felt we could get but ...
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Comment on agent fees
Rates were better than elsewhere and also very clear
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No image available Haris
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No image available Russell
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No image available Jake
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Vendor Fees

Never beaten on fees

Landlord Fees

Never beaten on fees

Tenant Fees

No fees set.
Last updated at 04/12/2024, 1:58 PM by Adam Demeza
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:24 AM 26/11/2018 by allAgents

Awards won by W J Meade, London E3 4QS



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