100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
60% lettings fee satisfaction
Oct 05,2024
Oct 05,2024
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This is the worst and most disrespectful estate agent I’ve ever dealt with since moving to the UK. The entire team is unprofessional, with the worst being Michael, who has no idea how to handle rentals properly. They issue fake certificates for heating and electricity, putting tenants’ safety at risk.
The house I’m renting is in terrible condition—the pipes in both the bathrooms and kitchen are rusted, but they refuse to replace anything. On top of that, they lie and create stories to avoid fulfilling their responsibilities. The management is incredibly poor.
I’ve also noticed they fake reviews. Most of the 5-star ratings come from contractors they use to make their service look better. Avoid this agency at all costs!
This is the worst and most disrespectful estate agent I’ve ever dealt with since moving to the UK. The entire team is unprofessional, with the worst being Michael, who has no idea how to handle rentals properly. They issue fake certificates for heating and electricity, putting tenants’ safety at risk.
The house I’m renting is in terrible condition—the pipes in both the bathrooms and kitchen are rusted, but they refuse to replace anything. On top of that, they lie and create stories to avoid fulfilling their responsibilities. The management is incredibly poor.
I’ve also noticed they fake reviews. Most of the 5-star ratings come from contractors they use to make their service look better. Avoid this agency at all costs!
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Latest Reviews
5th Oct 2024
reviewed by 'Nancy'
15th Aug 2020
reviewed by 'Ian'
11th Nov 2019
reviewed by 'Samantha'
3rd Oct 2017
reviewed by 'Reevo'
26th Sep 2017
reviewed by 'Colin'
6th Sep 2017
reviewed by 'Peter'
Opening Hours
Address
Dunlop & Co
Estates House, 122 Nelson Road
Whitton,Twickenham
Middlesex
TW2 7AY
0208 898 4242
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 60% | £1,550 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- TW2
- TW5
- TW1
- TW7
- TW3
- TW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Oct 05,2024
Oct 05,2024
0
people found
this helpful
this helpful
Here’s a review based on what you described:
This is the worst and most disrespectful estate agent I’ve ever dealt with since moving to the UK. The entire team is unprofessional, with the worst being Michael, who has no idea how to handle ...
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read full review
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Aug 15,2020
Aug 15,2020
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Just finished our renting a house through Dunlop’s in Whitton. I’m amazed they like to keep a low profile as without doubt they must be one of the most reliable and helpful small agencies I’ve come across in my 5 years of living ...
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Nov 11,2019
Nov 11,2019
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Awful! Absolutely appaling and rude, even making rasist jokes and lies. Stay away from this estate agents. Nothing is easily done and always a hassle and dissatisfaction....
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Oct 03,2017
Oct 03,2017
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Just sold our house through Dunlop& Co in Whitton who made life so much easier with all their experience and real effort.A tricky sale i admit but they never stopped in making sure we all knew what was happening.Just goes to show that ...
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Comment on agent fees
Good value
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Sep 26,2017
Sep 26,2017
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Just finished renting through them after nearly 6 years,we've had issues none of which I can honestly say were the fault of this very good agent.We got our original deposit back in our bank without hassle and they sorted out all the final details ...
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Sep 06,2017
Sep 06,2017
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Not having used an estate agent for many many years I was amazed to find one who really still existed who acted for me and my family in a very acceptable way.Really went to a lot of trouble and out of hours efforts to ...
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Comment on agent fees
Fair
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:16 AM 07/09/2017 by Michael Lustig
