Romans
Sandhurst, GU47
4.7/5, 28 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction

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“Absolutely disappointed with the service from......”

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Sep 30,2024
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By: 'Nick Sharma'
Sep 30,2024
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Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested in our bungalow, I decided to give them a chance, even lowering our asking price by £50K for a quick sale based on their assurances. Despite all the promises, not a single viewing was arranged. Communication was terrible, and it felt like they did nothing beyond just listing the property on Rightmove – something anyone can do for a fraction of the cost.

Professionalism was lacking from the start; the agent took pictures using his phone, which were then used in the marketing. It felt like there was no effort on their part to actively market our property or follow up with potential buyers. If you’re considering Romans, be cautious. Ask for guarantees on the number of viewings they’ll arrange, or you’ll likely end up wasting your time as we did.
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Latest Reviews

View all Reviews 28
30th Sep 2024
reviewed by 'Nick Sharma'
“Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested ......”
19th Jun 2024
reviewed by 'Paul'
“Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you.When we moved ......”
27th Oct 2012
reviewed by 'Sean'
“Louis was true to his word from the start right through to the end. The communication between us and him ......”
21st Sep 2012
reviewed by 'Lisa'
“Romans were excellent with the selling of our property, found it very easy with having such a young family. Kieran ......”
20th Sep 2012
reviewed by 'Elaine'
“Nick Billson, Romans is a real hands on and valuable employee who is very proactive with regular constant updates. Our ......”
14th Sep 2012
reviewed by 'Ian'
“Matthew was excellent, very helpful and worked on our behalf to obtain a good price eventually. He contrasts very favourably ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Romans
76 Yorktown Road
Sandhurst
Berkshire
GU47 9BT
01252 864000

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“Absolutely disappointed with the service from......”

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Sep 30,2024
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By: 'Nick Sharma'
Sep 30,2024
0 people found
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Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested in our bungalow, I decided to give them a chance, even lowering our asking price by £50K for a quick sale based on their assurances. ...
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“DO NOT RENT WITH ROMANS...”

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Jun 19,2024
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By: 'Paul'
Jun 19,2024
0 people found
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Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you. When we moved in, our rental house had apparently been 'professionally cleaned', funny how there was remains in every kitchen cupboard and mud on the carpets, must all ...
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“Louis was true to his word from the start right ......”

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Oct 27,2012
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Louis
By: 'Sean'
Oct 27,2012
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Louis was true to his word from the start right through to the end. The communication between us and him was always factual, honest and decisive. Louis guided us along the way, advising us on price, strategy and conclusion. An open house was advised and ...
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“Romans were excellent with the selling of our property, found ......”

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Sep 21,2012
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Kieran
By: 'Lisa'
Sep 21,2012
0 people found
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Romans were excellent with the selling of our property, found it very easy with having such a young family. Kieran was also so easy to contact and would always get back to us quckly. Viewing of our property were arranged around us...
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“Nick Billson, Romans is a real hands on and valuable ......”

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Sep 20,2012
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Nick
By: 'Elaine'
Sep 20,2012
0 people found
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Nick Billson, Romans is a real hands on and valuable employee who is very proactive with regular constant updates. Our recent house sale was not entirely straight forward and there were times when my Husband and I thought it was all going to fall through ...
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“Matthew was excellent, very helpful and worked on our behalf ......”

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Sep 14,2012
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Matthew
By: 'Ian'
Sep 14,2012
0 people found
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Matthew was excellent, very helpful and worked on our behalf to obtain a good price eventually. He contrasts very favourably with one or two others at the branch, e.g. one of his colleagues asked why we wouldn't accept an offer that was drastically below ...
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“Chris has been extremely helpful throughout the sales process and ......”

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Sep 13,2012
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Chris
By: 'Joy'
Sep 13,2012
0 people found
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Chris has been extremely helpful throughout the sales process and kept us informed every step of the way. He did what he said he would do and we never had to chase him on anything. He also dropped us emails on a regular basis to ...
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“This was not an easy sale as the buyer seemed ......”

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Aug 24,2012
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james
By: 'Steve'
Aug 24,2012
0 people found
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This was not an easy sale as the buyer seemed to have various issues regarding obtaining a mortgage. At all times the staff, led by the very professional James Linder, kept me in touch with the progress or otherwise of the transaction. They also stayed ...
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By: James Linder
Aug 24, 2012
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Hi Steve, Thanks for your kind words. I will pass on your comments to the team. It goes with out saying, should you have any friends or family we can assist please dont hesitate to pass on my details. Kind regards James Linder ...

“Kieran understood our brief and was extremely helpful and proactive ......”

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Aug 01,2012
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Kieran
By: 'Ryan'
Aug 01,2012
0 people found
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Kieran understood our brief and was extremely helpful and proactive with our property search. Kieran was very flexible agreeing viewings with us and arranging them very quickly. Thanks for all your help Kieran....
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“The Sandhurst Office, and particularly Matt, were truly excellent. Right ......”

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Jun 26,2012
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Matthew
By: 'Craig'
Jun 26,2012
0 people found
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The Sandhurst Office, and particularly Matt, were truly excellent. Right from the start, they were helpful and informative, laying out the proceedures and making the whole process a simple painless and enjoyable experience. We quickly agreed a value and within 10 days of deciding to sell ...
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“This was our second time using Romans and as we ......”

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Jun 23,2012
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Louis
By: 'Nick'
Jun 23,2012
0 people found
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This was our second time using Romans and as we received a first class service the first time we knew we were in the right hands to handle our sale, testament to Louis and his team at Sandhurst offices as once again the sale went ...
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“I bought and sold through Romans and found the service ......”

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Jun 15,2012
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By: 'Karen'
Jun 15,2012
0 people found
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I bought and sold through Romans and found the service I received exceptional from start to finish. I would have no hesitation in using Romans again, I found Louis to be refreshingly honest right from the word go and the whole team were always professional ...
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“I actually took my time once our property had been ......”

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Jun 15,2012
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Louis
By: 'Helen'
Jun 15,2012
0 people found
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I actually took my time once our property had been valued by Louis d'Espagnac; although he telephoned and delivered everything by hand at an efficient pace, not once did he pressure me to 'hurry up'. I needed time to think things through before we went ...
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“It's clear that the key to selling your house successfully ......”

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Apr 29,2012
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Louis
By: 'Kathryn'
Apr 29,2012
0 people found
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It's clear that the key to selling your house successfully is to set the ¢â‚¬Å“correct¢â‚¬Â price when first putting it on the market. In that respect, Louis d'Espagnac's local market knowledge is unsurpassed and we were correct to accept his advice. Within a week of ...
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“James, Matthew & Keiran have all given excellent service and although ......”

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Apr 28,2012
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james
By: 'Sam'
Apr 28,2012
0 people found
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James, Matthew & Keiran have all given excellent service and although they are very busy, always return calls and deal with all issues professionally and efficiently. I would highyly recommend them....
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“We both bought and sold with Romans. At all times ......”

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Apr 09,2012
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By: 'Simon'
Apr 09,2012
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We both bought and sold with Romans. At all times we found them curteous, prompt and professional. Both the buying and selling went quickly and smoothly and the whole process was completed within several weeks. Romans answered our questions during out of hours and always ...
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“First class service from all the team at Sandhurst office, ......”

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Mar 23,2012
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Louis
By: 'Karen'
Mar 23,2012
0 people found
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First class service from all the team at Sandhurst office, house sold relatively quickly considering climate and to the first couple that viewed it via them. A good indication that Romans know how to match buyers with properties. Following sale, Nick has provided a very ...
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“James linder of romans sanhurst has been fantastic the whole ......”

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Mar 22,2012
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james
By: 'christopher'
Mar 22,2012
0 people found
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James linder of romans sanhurst has been fantastic the whole way through the process of purchasing our dream home, I cannot thank him enough for the professional approach he had continually from start to fininsh, he worked along side our solicitor and assisted when required, ...
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“James was brilliant through out my purchase of 64 Yorktown Rd, ......”

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Mar 20,2012
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james
By: 'Ian'
Mar 20,2012
0 people found
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James was brilliant through out my purchase of 64 Yorktown Rd, I couldn't have asked for it all to go through so smoothly and that is a credit to James. As a first time buyer he was aware that I was pushing for completion before the ...
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“James was very helpful from the moment we put the ......”

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Mar 17,2012
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james
By: 'Mrs'
Mar 17,2012
0 people found
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James was very helpful from the moment we put the property in Romans hands. We needed a quick sale and James advised on a price and we had a first time buyer within 5 days During these 5 days he had shown at least 5 couples around the ...
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“I would like to take this opportunity to thank yourself, ......”

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Feb 21,2012
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Luke
By: 'Jeff'
Feb 21,2012
2 people found
this helpful
I would like to take this opportunity to thank yourself, Luke and the team at Romans for your professional and enthusiastic approach. From the initial valuation you were convinced of your ability to sell our house quickly and in getting the asking price. Importantly your ...
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“This Sale was tuff. Romans found us a buyer within ......”

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Jan 21,2012
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Louis
By: 'Paul'
Jan 21,2012
0 people found
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This Sale was tuff. Romans found us a buyer within a few days, only for that buyer to drop out after 6 weeks of conveyancing. Thankfully Romans were able to come up with another buyer almost as soon as the property went back on the market. ...
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“After nine disappointing months trying to sell our house using ......”

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Nov 03,2011
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By: 'John'
Nov 03,2011
0 people found
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After nine disappointing months trying to sell our house using two other agents at different times we decided to give Romans Sandhurst a try. The first initial dealings we had with them told us that they acted in a more thorough way and immediately we ...
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“I knew it was a tough time to sell my ......”

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Sep 28,2011
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By: 'Miss'
Sep 28,2011
0 people found
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I knew it was a tough time to sell my property, however the Romans team pulled out all the stops to secure me a buyer. They made regular contact with me throughout the transaction which I found to be most reassuring. I have and would ...
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“I have worked with Louis d'Espagnac from Romans on the ......”

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Sep 28,2011
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By: 'Almir'
Sep 28,2011
0 people found
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I have worked with Louis d'Espagnac from Romans on the sale of my home. I found the services to have been exceptionally good. Louis is a true professional. Everything that the said he would do he did. My expectations which were already high to start ...
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“we recently sold our house through Romans in Sandhurst, we ......”

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Sep 26,2011
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By: 'Phelps'
Sep 26,2011
0 people found
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we recently sold our house through Romans in Sandhurst, we chose them as they are the most established estate agent the area. We found their valuation inline with other companies and their marketing package for higher end properties (Town & Country) looked very professional. Within a ...
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“I sold my property through Romans of Sandhurst & found them ......”

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Sep 24,2011
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By: 'Miss'
Sep 24,2011
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I sold my property through Romans of Sandhurst & found them to be a very proffesional bunch of guys who did exactly what they said they would do. A buyer was found for my house in a short space of time & any issues during the sale ...
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“The people at Sandhurst are worthy of a recommendation. They ......”

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Sep 08,2011
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By: 'not'
Sep 08,2011
0 people found
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The people at Sandhurst are worthy of a recommendation. They helped me sell even though the buyer tried to get the price down again after the offer had been accepted. Going on the advice of Marrk, we all managed to come to a reasonable agreement. ...
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By: Romans Customer Services
Sep 09, 2011
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Thank you very much for the comment and for taking the time to make the service you received public. ...
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