0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 27,2024
Sep 27,2024
0
people found
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I do not recommend this unprofessional company, completely useless.I rented a house from them when we moved in, we had to paint ourselves and clean up after even though it was supposed to be cleaned, the washing machine and fridge were in an unusable condition, we waited for months to fix something in the house, the windows were old and falling apart, repaired terribly that after 2-3 weeks was same problem,of course the landlord did not agree to replace them,they didn't care that kids was at home,pathetic.When we moved out they tried to take away part of our deposit, where they try to charged us for things that were before we moved in and were at check in,also we offered to repair things that were actually done it by us, the landlord did not accept anything. This company must be completely messy or they do not care about their reputation. I suggest to anyone who will rent property by this company take photos of each damaged item and send them to email. Finally, thanks to the company that holds the deposit, the situation was resolved in our favor, we only had to wait about 3 months. Swindlers and fraudsters
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Latest Reviews
27th Sep 2024
reviewed by 'Miss B'
29th Jul 2021
reviewed by 'Rob'
27th Jun 2014
reviewed by 'Anna'
Opening Hours
Address
Aspen Estate Agents Ltd
77 Church Road
Ashford
Surrey
TW15 2PE
01784 252202
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,050 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 27,2024
Sep 27,2024
0
people found
this helpful
this helpful
I do not recommend this unprofessional company, completely useless.I rented a house from them when we moved in, we had to paint ourselves and clean up after even though it was supposed to be cleaned, the washing machine and fridge were in an unusable ...
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Sep 30, 2024
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(1)
Sadly I cannot contact you personally to discuss as you haven’t left any contact details and I cannot identify you from your name here and I have no ongoing complaints or concerns that match your comments here. Are you sure you have the correct agent? I would very much like to discuss this with you. Please contact me on 01784 252202 as soon as possible.
James ...
Aug 17,2022
Aug 17,2022
0
people found
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I recently purchased my first home from Aspen. Clayton and the team were great throughout explaining everything clearly to me along the way and chasing the sellers up the chain as much as they could. Anytime I called or emailed I always got a reply ...
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Jul 29,2021
Jul 29,2021
1
people found
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James Quinn and Sally Moore from this firm are to be avoided at all costs. Their attempts to rig the market for their own gain are nothing short of despicable....
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Jul 29, 2021
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Dear Rob
I am obviously disappointed to ready your comment.
I’m not sure which property you refer to and I don’t have a recollection of dealing with a Rob on any of our recent sales. I wonder whether you would give me a call to discuss this matter further.
My number is 01784 252202 and you can email me personally on [email protected]
James Quinn
Sales Manager ...
Jun 27,2014
Jun 27,2014
1
people found
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When we were viewing the property we were told it will be cleaned. After signing the paperwork we had to attend check on inventory and found out the property was extremely filthy, even the clerk told us she have never seen anything like this. Now ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
James