100% lettings valuation accuracy
33% lettings fee satisfaction
Sep 25,2024
Sep 25,2024
0
people found
this helpful
this helpful
You get what you pay for. Always takes Kayleigh and Lydia a long time to get back to you, don't give very much notice before sending contractors in and try to sting you with deposits. A house that we'd left pretty clean cost almost £400 to clean. They said a quarter of this went towards cleaning the oven and extractor fan, which didn't really work when we moved in.
Would recommend spending a little more time looking for a better agency who won't try to rip you off.
Would recommend spending a little more time looking for a better agency who won't try to rip you off.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
25th Sep 2024
reviewed by 'Luke'
21st Mar 2024
reviewed by 'Anbrian'
18th Jul 2023
reviewed by 'Not happy tenant'
6th Aug 2021
reviewed by 'Becky'
4th Jan 2021
reviewed by 'Suzanne'
Opening Hours
Address
Black Pear Lettings Ltd
47 Foregate Street
Worcester
Hereford and Worcester
WR1 1EE
01905 21932
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 33% | £380 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 25,2024
Sep 25,2024
0
people found
this helpful
this helpful
The gentleman that show me the property was totally unprepared, constantly saying "I don't know that"... Showing a room that was not the one advertised. He had a notes sheet where it supposed to say all info about the letting and still didn't know which ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Sep 25, 2024
View all comments
(1)
Good Afternoon,
thank you for your review, i would really like the opportunity to discuss your comments further, please can you contact me on 01905 21932, As a agent we would not want this to be your perception on us and i am really sorry to hear of your experience. I have also emailed you if you wish to correspond via email thank you.
Kind Regards
Lydia Downton ...
Sep 25,2024
Sep 25,2024
0
people found
this helpful
this helpful
You get what you pay for. Always takes Kayleigh and Lydia a long time to get back to you, don't give very much notice before sending contractors in and try to sting you with deposits. A house that we'd left pretty clean cost almost £400 to ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2024
Mar 21,2024
2
people found
this helpful
this helpful
Due to the illegal activities of Black Pear Lettings, keeping deposits and rents from actual landlords that own property, Kayleigh * and Bobby * have been reported for fraud. This is a serious matter.
...read full review
Was this helpful?
Yes
Yes
Jul 18,2023
Jul 18,2023
1
people found
this helpful
this helpful
Not even worth 1 star. So rude to me they brought me to tears and said the flat had not been cleaned. They tried to add extra costs on for electricity saying electricity had been overused. They kept every penny of the deposit and lied to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23, 2023
View all comments
(1)
Good Afternoon,
in regard to your son's deposit, we had been made aware that damage had been caused to the wall in the bedroom, your son advised us that he had spoken with a plasterer to rectify the damage, as the landlord had his decorator in the property at the time there were crossed wires with who your son had instructed to complete the work. When we checked with your son on who exactly was carrying out the work, we had no reply to this email.
Your son’s tenancy was due to end immin ...
Aug 06,2021
Aug 06,2021
1
people found
this helpful
this helpful
I'm surprised I forgot to write this at the time
I mainly dealt with Deborah and Carol (Can't remember how to spell Deb's name so excuse if it's wrong)
I moved into an overpriced, incomplete flat (Courtmews) and my heating didn't work. You'd think heating ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 04,2021
Jan 04,2021
0
people found
this helpful
this helpful
Great experience with Black Pear from start to finish. Pleasant to deal with, prompt to respond to any issues, property was in good condition and got my full deposit back. Wouldn't hesitate to use Black Pear again....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30,2019
Jul 30,2019
7
people found
this helpful
this helpful
I don't know where to begin. If you use Black Pear, you will be charged for agreements other people broke, damages other people did(such a ciguarettes), whenever you report something, you will not recieve a response and then be charged for it.
To begin. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 05, 2021
View all comments
(1)
With regards to your review there are many elements that are factually incorrect. We rent hundreds of rooms annually to Worceser University students and have many 5 star reviews from them. With regards to your tenancy, you decided to take a room.in a shared house with a group of fellow students. Your contract had a start and end date, your tenancy is for these dates and during this period you are liable to fulfill the contract. This includes keeping your room.and communal areas on an acceptable ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:17 PM 17/05/2019 by Nisha sran Nisha sran
